Direct Axis / unethical behaviour

South Africa

Hi I'm very disappointed on you guys, you service is fast when people apply but as soon as the account is settled no wants to interfere and the account can't be closed instead you get calls from different divisions saying you need to pay.
Is that how you scam people by making them pay what's already being paid?
My account was settled 4 months ago even forwarded you the settlement letter but nothing has changed, when I call I get transferred to several departments until I'm transferred out to another company so I'm spinning in circles instead of people manning up and do their job.
my contact: [protected]
email: [protected]

Apr 18, 2018

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