Dena Bank / Didn't got the refund of Rail Tickets cancelled
I had purchased the Rail ticket with the use of my Dena Bank (Ambernath Branch) Debit Card, later due to some reason I had to cancel it and I had gone to the reservation counter and cancelled it and they have once again swipped my card and gave me the receipt saying that the refund will come back to my account which is still awaited. My father had gone several times with the receipt copy but to no avail, infact we have the print of the amount that is been reversed to my account but the Bank is refusing to accept the proof and is asking me to get something in writting from the rail which they have never ever given to anyone in the past. I fail to understand why the name "Dena Bank" is used instead it should be "Lena & No Dena Bank".
I hope some miracle might take place and my blocked amount will come back to my account. Please find attached herewith the receipt received from the railway counter