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DeLonghi Espresso Machines / does not respond to claim

1 Italy
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I bought in Italy an espresso machine, claimed, that it does not work as it should be. I got a response from DeLonghi about 8 weeks ago and they told me, that they come back to this matter soon. I contacted them in the meantime several times, no response at all. Lousy customer service! Be careful when you buy this brand mark

El

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