I am in the UK and purchased a turntable and a mixer from DAK. While the turntable worked fine the mixer did not work as the output to the sound card was less than .8 and should have been 1.5 VAC. Initially DAK responded well but now that it has come to actually replacing the mixer they have stopped answering emails - so my advice is DO NOT TRADE WITH THIS COMPANY.
To ship the mixer back to the USA, with its heavy metal case, would cost me a lot of money and then get it back would cost me Customs Duty & VAT again, as I have no confidence that the DAK staff would ship in the right way to prevent double duty. So to make things lower cost I opened the mixer and removed the pcb and offered to send back the pcb alone and receive a replacement working and TESTED pcb - greatly reduced cost all round and much less danger of double Customs and VAT. Lip service from DAK but has not happened over nearly three months. The pcb, by the way, looks like a design of about 30 years ago and the Gerber layout is very amateurish. plus it uses an IC that has been described by trade writers as the worst designed ever.
Lee Tracey - email@example.com