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Consumer Reports Magazine / Worthless

1 United States

Save your money and search on the internet for product recommendations. Consumer Reports is a joke. We bought a washer and dryer, Frigidaire, that they recommended and both are total pieces of garbage. Both have been repaired many times and still work marginally at best.

We also bought a Schwinn elliptical (a CR best buy) and it lasted less time than a Pro-Form treadmill which most people acknowledge is a piece of junk. The elliptical was used probably 20 times since we have it and now it sits in the basement inoperative. I tried to call Schwinn customer service at 7:45PM, they are supposed to be open until 8PM but they were already gone. Gone with my money. One would think that part of CR's review would be how well a company's customer service operation functions but I guess that is asking too much.

Now if you want advice on something scientific like which ketchup their panel of taste "experts" likes the best maybe you should subscribe to Consumer Reports but if you want product reviews that are worth something CR is not the place you want to be.

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