Do not buy from them
I purchased a queen Oasis set, from Comfort King and was promised a lifetime comfort guarantee... I was very dissatisfied with the results. But since, I was given a guarantee, I was committed to by. What I originally wanted was a Tempur-pedic, but after speaking with them, I was informed that Tempur-pedic was the most returned bed in the industry. So, I went with the Oasis. I was unhappy from the get go, and requested to get my money back, after they said they could fix it and make it better, which didnt work. So finally I bought the ever so downgraded Tempur-pedic, and love it more than anything I have slept on. I will never buy from Comfort King, and will live to tell others not to buy there either.
The complaint has been investigated and resolved to the customer’s satisfaction.
Bad mattress
I could not believe that I fell For it again. I had a sealy mattress that i was unhappy with...and the owner of Comfort King promised me that a Comfort King Mattress would be a whole different story. Well, I took his word for it and i spent even more than when i bought that sealy. Nevertheless, I am having more trouble with my Comfort King Mattress, than my sealy. So, I have spent over 2000 dollars and now i am stuck with two horrible mattresses.
Oh, and the service i was promised, i never got...
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Comfort King Mattress Factory legit?
Comfort King Mattress Factory earns 100% level of Trustworthiness
Perfect Trust Endorsement: Comfort King Mattress Factory achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Comfort King Mattress Factory. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Comfort King Mattress Factory resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Comfortking.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Comfortking.net regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Comfort King Mattress Factory.
However ComplaintsBoard has detected that:
- Comfort King Mattress Factory protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Comfort King Mattress Factory has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Comfort King Mattress Factory complaint handling
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Comfort King Mattress Factory contacts
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Comfort King Mattress Factory phone numbers+1 (888) 328-5464+1 (888) 328-5464Click up if you have successfully reached Comfort King Mattress Factory by calling +1 (888) 328-5464 phone number 0 0 users reported that they have successfully reached Comfort King Mattress Factory by calling +1 (888) 328-5464 phone number Click up if you have UNsuccessfully reached Comfort King Mattress Factory by calling +1 (888) 328-5464 phone number 0 0 users reported that they have UNsuccessfully reached Comfort King Mattress Factory by calling +1 (888) 328-5464 phone numberCustomer Service+1 (605) 371-4540+1 (605) 371-4540Click up if you have successfully reached Comfort King Mattress Factory by calling +1 (605) 371-4540 phone number 0 0 users reported that they have successfully reached Comfort King Mattress Factory by calling +1 (605) 371-4540 phone number Click up if you have UNsuccessfully reached Comfort King Mattress Factory by calling +1 (605) 371-4540 phone number 0 0 users reported that they have UNsuccessfully reached Comfort King Mattress Factory by calling +1 (605) 371-4540 phone numberHead Office+1 (701) 237-9520+1 (701) 237-9520Click up if you have successfully reached Comfort King Mattress Factory by calling +1 (701) 237-9520 phone number 0 0 users reported that they have successfully reached Comfort King Mattress Factory by calling +1 (701) 237-9520 phone number Click up if you have UNsuccessfully reached Comfort King Mattress Factory by calling +1 (701) 237-9520 phone number 0 0 users reported that they have UNsuccessfully reached Comfort King Mattress Factory by calling +1 (701) 237-9520 phone numberFargo, ND
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Comfort King Mattress Factory emailssiouxfalls@comfortking.net100%Confidence score: 100%Supportinfo@comfortking.net77%Confidence score: 77%supportfargo@comfortking.net76%Confidence score: 76%
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Comfort King Mattress Factory headquarters4701 W. Empire Pl., Sioux Falls, South Dakota, 57106, United States
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Comfort King Mattress Factory social media
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