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CNDirect

Posted: Dec 6, 2017 by    

order delivery

Complaint Rating:  0 % with 1 votes
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Hello,
On 11/15/2017, I orderes 4 Fingerling Monkeys from your website. The order status has it listed as "delivery." The money for the item was removed from my account in November. When will the items arrive?
Someone is always home in our house, and we have a security camera. Nothing has been stolen from our doorstep, it simply has not been delivered.
At this point I would prefer a refund, unless the order will arrive some time this week.
Thank you for your time and attention to this matter.
Mary Beth Russo
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Products & Services

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N  7th of Dec, 2017 by    0 Votes
I ordered mine in October and didnt receive until first part of December. When I did get the Monkey, it was a knockoff not the real thing that was advertised. I have been trying to work with them for a refund. The only thing they want to do is offer me a $5 refund. I think that is ridiculous considering I was not sent the actual product I ordered.

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