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Citifinancial Retail Services / Payments agreement not being honored

1 SC, United States
Contact information:
Phone: 1-800-525-5231

Stay away from any company that uses citifinancial retail services for their financing. They are scammers, liar, and not trustworthy. I set up a recurring payment plan with them on 12/11/09 & changed my due date from the 21 of the month to the 2nd of the month. My current month statement shows that my minimum payment due is $194 and that I was assessed late fees for a payment that was automatically drafted from my checking account on 02/01/10 (Which is the day that the payment posted). Now is shows the payment due date is 03/04/10. With the $39 late fee, the 2 weeks to compensate them for the due date change my account balance is going up and not down. This is the only time I have financed through them and will never do it again.

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