The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Children's Place / order went to wrong address

1 Fresno, CA, United States

Order # [protected] was placed 9/19/18 for the amount of $57.32. My previous order was sent to my new home but after that the shipping address defaulted back to an old one. Instead of coming to fresno ca it went to Stockton ca. I have no way of getting back out there and no way to retrieve my package ordered for my children. I spome with a rep who ended up hanging up on me. She only told me the package was delivered but nothing could be done ao im basically out of the money. This is extremely disappointing as i order and shop with this brand for years. I as a customer have been let down and will choose future wise to shop elsewhere. I hope that in the future your company can treat customers a little better when it comes to good customer service.

Sh
Oct 1, 2018

Post your comment