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CheapTrips.com / Fraudulent advertising

1 Rochester, NY, United States Review updated:
Contact information:
Phone: 585-732-8648

Contacted via phone and during the course of the sales pitch was told I would receive four free titckets for travel.
Upon receipt of the tickets, the only way the tickest could be used was if I also purchased a hotel package from a list of their choosing.
The date of my contact and payment to them for membership was 5 Nov 2008. i received the material for cheaptrip on or about 4 Dec 2008. After opening the mail on or about 8 Dec 2008, the above information was discovered. I contacted Cheap Trips via phone and informed them I was npt happy with their product. I was informed that I must write a letter requesting a refund on the account. I was then informewd since my membership became effective on 5 Nov 2008, I would not be able to receive a refund. I then informed them i would be contacting my States Attorney that they were operating a scam. I was told directly i would not receiving a refund because it was beyond the 30 day refund period. I was susequently informed to do what I want I wished

Jo
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Comments

  • Le
      12th of Mar, 2009
    0 Votes

    I received the CheapTrips packet in the mail with the understanding that if I were not satisfied I could obtain a refund. I called them after looking over the information and was told again that I should send the materials back with a letter as to why I was not satisfied. I did this within the 30 days time frame (I was not informed of the 30 days time limit when I "purchased" the packet.) I then called and was told that it was "in processing" and I asked what the processing time was. I was told 30-60 days. I said they took the money out of my card immediately, but it takes 30-60 days to get a refund? That is the procedure I was told. This is following a pattern of other "victims" of this company. New Jersey Better Business Burea assured me that they had no complaints on this company at this time...amazing! I have not contacted the Federal Trade Commission or the Attorney General for their or this state yet, but I may well have to if things keep following their usual pattern. A class action suit might be in order. Things were misrepresented or left unmentioned that changed the offerings. Is this a fraud that spans many states? Has anyone in NJ not been affected by this?

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