Cen-Signal
reviews and complaints

Hello,
I would like to ask if Astro team simply creating signal not available and so that we will cal technician and pay to them? If its one time i agree. But this is 2nd time and exactly after 1 year. Can i know is it really planned to take money from customers? Exactly 1year before when we was watching astro suddenly appear signal not available but the weather was so hot. When we cald customer service they ask for customer id if not mistaken, then now totaly no information available. So they said should call the technician and pay rm65. Wait what? Do we create the problem? Is that our fault? Okay if payment for their service also why so high? Secondly, i realized when its the same month last year we cald for the same problem. Please explain why Astro doing this? Is this new trick to get money? Bcox this month we changed to lowest package because the channels i choose is repeating the same programme. So we decided to change to lowest basic package. So this is ur trick to make us to pay money? Now we decided to cut the astro and we rather use basic Ariel tv than this Astro! Others, please take note how many time ur astro has been disconnected by signal and you have to call the technician for repair. Its tealy a trick i would say. And for astro, mayb my comment is not a huge % for ur portion, but stil it an dissatisfaction on ur SERVICE!

As a whole this company does provide a reasonable ok service with the exception that is done on purpose in order to nickle and dime you to death.. As a wholesale alarm monitoring provider, this company is a total rip-off! What starts out as a whole sale alarm monitoring price, ends up 2- 4 times that! What they do is throw in a lot of hidden fess by using secret codes that are deliberately created for you not to understand, alarm monitoring operators are trained to continuously call on the same exact false alarm over and over and over again just so that can add more and more fee's to your invoice. Noticeable agitated pissed off employees (Central station operators) whom are very short tempered and some what rude on the phone from a tell tale sign that there piss head female manager treats them with no respect for her self seems like she truly was raised by a pack of wolves! Need i say more?