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Cashcashpinoy.com / The seller didn't reply to questions about the defective item

United States Review updated:
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The company www.cashcashpinoy.com doesn’t provide any help to their customers. I have bought item, but it arrived in terrible condition and was defective. The seller sent me the replacement request and told to fill it and return with the item. I did as he told me, but after this moment I haven’t heard or received anything from the seller. I was so upset that I wasted a lot of time and still have no idea what the seller would do next.
Aug 15, 2015


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N  14th of Mar, 2016 by 
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Hi Reviewer33019,

We are very sorry for the bad experience that you had with our company, as for item replacement. The steps are as follow:
(1) E-mail our support (support@cashcashpinoy), fill-up the item return form and send it back to our support team;
(2) After of maximum 24 hours, an detailed e-mail instruction will be sent to you and follow the instructions;
The whole process will take like a 1 week (approx.) because you need to deliver the item to the nearest LBC branch. Then after we received and verified the item they will request a replacement to the merchant. After they deliver the replacement we will again bring it to your doorstep;

Again, we are very sorry to hear about your story.

CashCashPinoy Family


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CashCashPinoy Logo CashCashPinoy
Customer Service
8th Floor, Lepanto Building, Paseo de Roxas
United States - 1226
+63 91 781 923
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