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Care.com / unable to sign up as a caregiver on care.com

Scottsdale, AZ, United States
Contact information:

I have attempted to sign up as a caregiver three times and after filling out all the information, I'm cut off with a very unclear message that says essentially I'm unsuitable. I was active a year ago and wanted to put my account on hold, but it was impossible to do. The directions to put my account on hold, were non-existent, so I closed it down after I got a job. I have been told that my past information has not been saved. So how would they know my address/background/education/etc? None of my information has changed in years. Someone is lying. There's no way to speak with a human being and get this cleared up. Customer service is non existent. I have received the same apologetic crap email 3 times. I don't know how this business can be successful without good communication/customer service. I would like this to be cleared up, so I get on with my caregiving work. Hope you can help.
Emails they send me: https://mail.google.com/mail/u/0/?tab=wm#search/care.com/15e64102c2986d67
https://mail.google.com/mail/u/0/?tab=wm#search/care.com/15e5c68b2e687f9f

Is
Sep 13, 2017

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