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Cardpool.com

Posted: May 12, 2017 by    

Zero balance on card

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I received a gift card from my friend and when I decide to use it I found out that it was empty. There was zero balance.
I didn't want to upset my friend so I decided to deal with everything on my own and first thing I did was contacting CardPool customer service.
Their rep promised to help and asked me to give them few days. The person seemed nice so and I was really expecting to get some resolution of the situation, but nothing was ever done!
I wasn't able to use my card and had to lie to my friend.
I hope this review will help someone. Don't use CardPool, these is something wrong with them and they are not to be trusted.
Complaint comments Comments (0) Complaint country United States Complaint category Other

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Cardpool Logo Cardpool
Customer Care Service
6220 Stoneridge Mall Road
Pleasanton
California
United States - 94588
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