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Cardpool.com / Zero balance on card

1 San Francisco, CA, United States
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I received a gift card from my friend and when I decide to use it I found out that it was empty. There was zero balance.
I didn't want to upset my friend so I decided to deal with everything on my own and first thing I did was contacting CardPool customer service.
Their rep promised to help and asked me to give them few days. The person seemed nice so and I was really expecting to get some resolution of the situation, but nothing was ever done!
I wasn't able to use my card and had to lie to my friend.
I hope this review will help someone. Don't use CardPool, these is something wrong with them and they are not to be trusted.

Ju
May 12, 2017

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