SUBMIT A COMPLAINT

Car Hire UKDEPOSIT

Review updated:

CAR HIRE UK Qouted me 185 Pounds to rent a car from 12 June to 21 June 2009.
The deposit was 500 Pound, and the fuel deposit 70 Pound.
The transaction went tru on the morning of 12 June when we picked up the car at Heathrow airport.
We returned car on 12 June with nothing wrong with teh car.
Last week we e mailed CAR HIRE UK on the [protected]@car-hire-uk.com adres about our deposit.
After a long wait they shortly replied ""This is the total rental charge, there is no refund.""
This is false and since now i havnt received any invoice stating any amounts.
Please assisit me on this problem urgently.

They know we are back in South Africa and that is a problem comunicating with them.

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Comments

  • Ma
      Jul 18, 2009

    Sorry to hear you are the latest victim of www.car-hire-uk.com. If you search google you will find plenty of complaints regarding this company. I would contact David Bullar from Bromley Trading Standards Email:David.[protected]@bromley.gov.uk. he has helped several people like your selves regain their deposit, also if you paid using a Visa card fill out a dispute form with your bank and they should be able to help.
    If you want to put a name to this company it's Michael Goodwin and the address is Car Hire UK 165 Masons Hill, Bromley, Kent BR2 9HY.

    0 Votes
  • Lh
      Jul 21, 2009

    Me too! I'm still waiting for my 600 pounds. Thanks for the advice.

    0 Votes

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