Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Burgess Seed and Plants


Scamming Mail Order

Complaint Rating:  100 % with 2 votes
100% 2
Contact information:
Burgess Seed and Plants
United States
I ordered $426.07 of plants and seeds and $118.72 worth of plants they sent were dead in the bags. They told me the plants were just dormant and that I should plant them to revive them. So I spent over 27 hours planting them and 3 months later they were still just as dead. Their policy is that they will give you a refund only if you send back the plants in 14 days of receiving them???? This refund policy is a joke!! Believe me, nobody who orders from this company gets their money back. They just send you more dead plants if you request them to. This company belongs to a conglomerate of 10 other mail order garden companies, and they all treat their customers the same. They have a combined negative consumer review percentage of a negative 65%, which means 2 out of every 3 customers get scammed by these 11 companies. I found these figures on Dave's Garden Watchdog, a gardening consumer forum. The following is a list of these 11 companies in question:

Direct Gardening negative 65%
Burgess Seed and Plant Co. negative 63%

Four Seasons negative 66%
Dutch Gardens negative 21%
House of Wesley negative 81%
Richard Owen negative 79%
Farmer Seed and Nursery negative 83%
Kelly Nurseries negative 81%
Royal Dutch negative 72%
Inter-State Nurseries negative 88%
Honeycreek Nurseries negative 69%

The mail order average negative consumer review for the entire garden industry is a negative 18%. So how do these 11 companies, including Burgess Seed and Plant Co., stay in business with a total of a negative 65% consumer review? They have 1418 negative reviews out of a total of 2177 reviews as 8-1-11. These 11 companies have been scamming consumers for years and nobody seems to do anything about it. I'm sure a lot of their customers are little old ladies on a fixed income that don't want to get involved when they get taken advantage of.
Complaint comments Comments (0) Complaint country United States Complaint category Home & Garden

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Burgess Seed & Plant Co Logo Burgess Seed & Plant Co
Customer Care Service
1804 E. Hamilton Rd.
United States - 61704-9609
+1 309 662 7761
View Full Information
Contact Us

Reply to