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5.0 1 Review

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1 Resolved
0 Unresolved
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8:13 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Bulborama Bad service

Far and away the best selection and quality of compact fluorescent bulbs that i have found. I have a propertymanagment company and buy a variety of items for 4 buildings. Bulborama has assisted in energy saving recommendations and reducing my lighting costs by at least 40% the past 3 years. Excellent technical expertise and experienced reps, highly recommended.

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unhappy customer #9
north tonawanda, US
Mar 19, 2010 8:06 am EDT

who would buy from a company that sells their bulbs "as is". i believe that is illegal in my state. here is the copy from their web page:
9. Warranties: ALL PRODUCTS ARE SOLD "AS IS, " AND BULBORAMA.COM DISCLAIMS ALL WARRANTIES OF ANY KIND RELATING TO THE PRODUCTS OR USE THEREOF, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions may not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you. Additionally, some products are covered by a respective manufacturer's warranty. Warranty periods and services vary by manufacturer and product. Not all products are covered by a manufacturer's warranty. Warrantied products that prove to be defective will be replaced or refunded at our option and discretion following examination. Lighting products that have been installed incorrectly, mishandled, and/or used on incompatible systems are not covered by any warranty and are deemed to void any stated warranty.

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dominos
Santa Clarita, US
Mar 13, 2010 5:40 pm EST

I've been using Bulborama for the past 3 years, get great service, fast shipping and I have 11 pizza restaurants. My friends have bought from them too and we all rave about the products and service. True longlife bulbs and excellent salespeople who really know their stuff.

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unhappy customer #9
north tonawanda, US
Jan 30, 2010 10:30 am EST

these guys are the worst. all their bulbs are sold "as is". their customer service is very bad. if you have a problem you are pretty much on your own. if you have the choice i would use either 1000bulbs.com or buylighting.com any day of the week . you will be miles ahead.

Is Bulborama legit?

Our verdict: Bulborama earns high praise from Complaints Board, distinguished as a company with a robust reputation for trustworthiness and reliability. Despite the possibility of occasional service issues, Bulborama's overall track record speaks to its legitimacy and reliability as a service provider. Engaging with Bulborama can be done with confidence, though maintaining a level of caution.

Bulborama earns 82% level of Trustworthiness

Excellent Trust Notice: Bulborama near-perfect at 82% trust. Use with confidence, maintaining usual caution.

By resolving 100% of 1 negative reviews, Bulborama is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Bulborama.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bulborama.com you are considering visiting, which is associated with Bulborama, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

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  • Bulborama protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We found that Bulborama website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
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