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1.4 28 Reviews

BrokerPriceOpinion.com Complaints Summary

3 Resolved
25 Unresolved
Our verdict: With BrokerPriceOpinion.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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BrokerPriceOpinion.com reviews & complaints 28

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Newest BrokerPriceOpinion.com reviews & complaints

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8:32 am EDT

BrokerPriceOpinion.com Didn't get paid

I completed several jobs for BrokerPriceOpinion.com and accumulated over $300. They owe me this amount for 3 months now and I haven’t received a cent from them so far. This company has no intention to keep their promises and they have no place in business because of that. Please avoid dealing with that company no matter what.

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RealtorJanice
111 via pico plaza, US
Jan 02, 2014 4:47 pm EST

Laguna Beach, Dana Point, San Clemente. Broker Price Opinion has continually lied about when payment will come. Never has. I performed 5 jobs for them and NEVER was paid. They are complete dirtbags and any and all lenders should be made aware of the lies and cheating and misleading the Real Estate community. They are robbing good hard working agents of time, , money and security.
They MUST be stopped. We need to find out who the CEO and other board members are. They are incredibly dishonest and illegal.

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9:25 pm EDT
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BrokerPriceOpinion.com non payment on orders completed

I have completed 19 BPO/property inspection reports between November 2011 and February 2013. I have never been paid for any of my work. I have spoken with a few folks at the company who keep telling me they are "behind" in payments and to "please be patient" and they "cannot give me an exact pay timeline".
I am extremely frustrated with this company as they do not honor they payment scheduled as posted on their website.
I would like to be paid for all my outstanding orders.

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8:37 pm EDT
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BrokerPriceOpinion.com nopayment-

I would take 4 pictures and answer some questions about the property (location, exterior condition ) and submit the pictures to brokerpriceopinion.com. I was to be paid $15.00 - $25.00 depending on distance. Did 16 orders than refused to do more as I did not get paid. I would tell anyone who is being contacted that in all probability they will not get paid.

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4:49 am EDT
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BrokerPriceOpinion.com non payment

This company does not pay - at least not for long. Had problems in [protected]. Finally got a check - made out to the wrong employer, but a check. Have not been paid since June 2011. Other agents I know in area are having the same problem. This company still has the nerve to call for BPO's and gives me homeowners phone numbers. I do one BPO a month now hoping it will trigger a check my way. I just filed complaint with Colorado BBB, Colorado Attorney General, NABPOP, and FTC. This company pays in the beginning, uses you, and strings you along until you figure out you are not going to be paid. (Referred to as theft of service)?. Then they get someone new and start over with that person. This apparently is how they do business. On some orders we are given the phone number of the owners to contact for clear photos. I have contacted some of the owners over the past few days to ask them which bank they are working with, and Eastern Bank seems to be it out this way. I am in Eastern MA. I will be calling Eastern Bank on Monday to voice my opinion on thier choice of BPO companies. Make complaints to the above agencies, call the homeowners, and call those banks. Meanwhile, if you get a check, take it, and cut your losses.

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Parker Lay
Jersey City, US
Aug 28, 2012 5:12 am EDT
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brokerpriceopinion.com/ First Valuation has $1100 in unpaid receivablesdue me.

When I asked about payment, first they said 60 days. At 60 days, I asked, then I was told 90 days, then payment plan, no payments.

I have been researching the resposnible parties and pssible contacts to assist with my collection. Walter Coats [protected] or [protected], Brandy (Coats) May [protected] or [protected]

995 Alkire Street Golden, Colorado 80401 or 8700 Turnpike Drive Suite 300 Westminster, Co 80033

oh ya, the person answering the phones say michael richardson resigned and no longer works there

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8:46 am EDT
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BrokerPriceOpinion.com non payment

I have done BPO's for this company for a couple of years. I have always gotten paid from the company, until last spring. Right now they owe me over $200.00 in fees. I have contacted them a couple of times over the winter, and they always tell me that I will receive what is owed to me the next month. Well, I have not gotten paid for my services since last April.

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AnnaM1260
Valley Village, US
Feb 05, 2011 7:15 pm EST

I am a real estate agent, and I started working with Broker Price Opinion, when I was in need of some extra cash, $35-50 here and there. They used to send payments in 30 days of the BPO order being finished, then they started saying they would send payments in 90 days, and then payments stopped coming all together. After doing numerous orders and waiting for my money to come in, I called them and they told me that my payments have been "postponed" indefinitely because they weren't getting payment for the orders they put in!? Now I've taken my name out of their list of agents to contact for BPOs until I receive payment for the orders I've already done.

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RealtorJanice
111 via pico plaza, US
Jan 02, 2014 4:53 pm EST

They are liars and thieves. they are scam artists not paying Realtors for the services that they are contracting for. They are sending Realtors out on jobs with promises to pay and then refuse to pay. They lie everytime they are called and are told that the payment is not scheduled yet but will be, should be and they will look into it. NEVER happens. They are scamming hard working Realtors who are trying to serve them with utmost professionalism. They need to be driven out of business. Lying dirtbags. is the nicest thing I can say. They promise to pay and never do. NEVER NEVER NEVER do any work with this company. they are totally dishonest to all levels of business.

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cindysellshomes92
White House, US
Apr 20, 2012 9:15 am EDT

Same here. I do lots of BPO's. Most of the time the checks roll in regular and it's hard to keep track from so many vendors. The repuable companies have a system and it's easy to track. As an agent bombarded with work, I think nothing of it when another vendor calls. Sure I had it to the list. I started doing work for www.brokerpriceopinion.com again early this year and discovered they have not been paying. I had same problem with www.evalonline.com . I stopped working for evalonline.com and www.brokerpriceopinion.com. I am preparing certified letters to send to brokerpriceopinon.com . I sent the same letters to www.evalonline.com in July 2011 and wha la! I got paid what was due to me $900.00. Broker Price opinion .com is not in Wisonsin, According to my research it is located 8700 Turnpike Drive, Westminster, CO [protected] . I cross referenced the phone # [protected]. In the state of TN you can put a mechanics and material man's lien on a property when services, labor or materials have not been paid. But first you have to send a letter of non-payment via certified mail. I have 30 properties so I sign and print a letter for each property and put them all in a large envelope and send the large envelope certified. If they do not respond you can then prepare a Notice of Lien signed by yourself and take it to be recorded at register of deeds office. (not sure of the time frame) seems like 30 days. When the property is sold, the title company has to pay you. Keep your letter copies and your certified return receipt. Check your own state laws. Just google search your state name with the work code annotated. I have attached a sample. I put the work order number and the address. Log in to your broker price opinon account and print each property for which you are owed for. This is tricky because of the frames. Just click on the Info link on the line where the address is. The work order details will come up in a seperate window. It is still a challenge to print from here (due to frames). Highlight all the details and right mouse click and copy. Open a word document and past into the word document. Then print. I Saved each one and printed each one for fear the data would be lost or deleted. Good luck getting paid. email me with any questions cindysellshomes92@comcast.net

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2:07 pm EST
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BrokerPriceOpinion.com non-payment for services rendered

Owed over $700 for numerous BPO's dating back to last September. Have filed BBB complaint, looking to see who else to complain to.

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Renee Irish
, US
Aug 25, 2017 7:14 am EDT
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I have been waiting since March to get paid for $400. They stopped answering my emails and returning my phone calls mid July. I am in Wisconsin. Until then there was always an excuse.

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Ray Pearson, SFR
, US
Aug 04, 2015 1:37 pm EDT

I am waiting as well to get paid $560. I had a lot more BPOS I was going to do until I found out they don't pay their sub-contractors. I have also filed a complaint with the AG of Colorado. No one returns calls-this place is a joke-I promise to make them famous through my marking firm

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Gia Davis
South Holland, US
Jul 19, 2013 1:55 pm EDT

I have been trying to receive payment on over $1700 that is owed to me from brokerpriceopinion.com aka First Valuation. I filed a complaint with the Colorado Attorney General's office. They have informed me that if we can get multiple agents who have not been paid to file complaints against this company that they will investigate them for unlawful business practices. I am urging you to file a complaint with their office. You can complete the complaint right online at https://www.coloradoattorneygeneral.gov/complaintform. I am trying to get agents to also come together in a class action suit to get the doors closed to this ripoff company the same way that we did with Evaluation Solutions. If you are interested in participating please let me know.

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Parker Lay
Jersey City, US
Aug 23, 2012 4:27 pm EDT
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The only way you get paid is to contact Walt Coats, Brandy May, his duaghter and even then it takes 6-12 months, if he will talk to you.

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William Mahoney
Westminster, US
Jul 06, 2011 12:19 am EDT

The majority of real estate professionals know me from Preventmortgagefraud.com, as well as author of “An American Epidemic, Mortgage Fraud a Serious Business” and I wanted to introduce myself as earlier this year was appointed President of BrokerPriceOpinion.com Inc. and wanted to update you on a few the new developments with our company.

I would like to address any previous concerns that you may have had regarding BrokerPriceOpinion.com Inc relationship with our network of agents. It is a very high priority of mine and it is important for the company that we maintain a professional relationship with the real estate professionals as they are our most important asset.

Michael S. Richardson
President
[protected]
michaelr@brokerpriceopinion.com

We recently launched a ‘next-generation’ V3 platform to enhance our overall product quality and assist in managing our third party partnerships, including our agent network.

This new system has additional features on how we score and track our vendor agents for compliance and payment tracking. We have developed a new process and system to address our vendor’s needs and by implementing these procedures we are in compliance with all of our internal rules, as well as other regulations and guidelines.

We have a panel of more than 65, 000 Real Estate Professionals nationwide in which I have been working very hard the last few months to bring our vendor status current and in compliance. BrokerPriceOpinion.com now has new policies and procedures that require the most current, mailing address & contact information, W-9, Copy of Current Real Estate License, Errors & Omissions Insurance and resumes as applicable, which also has allowed us to track the payments and status.

Our new V3 platform is capable of evaluating data quickly through the use of progressive technology and current local market information. This platform represents a fundamental shift in philosophy behind information systems of its type; the focus is equally on data quality analysis as much as data capture and delivery. The system offers capabilities and features unmatched in the industry, allowing users to easily configure and enforce a virtually unlimited combination of calculations, business rules, and scoring weights.

Our newly hired and restructured operations management team continually reviews and monitors the capacity plan and vendor status. We have developed a reliable set of metrics that enable us to effectively manage the production levels of our customers, employees, vendors.

Please inquire using this e-mail is a confirmation that your request has been assigned a Vendor Management ticket and will be reviewed in the order they are received.

VendorAccounts@brokerpriceopinion.com

Please note the average time to receive a response is 3-5 business days. If your inquiry is about payment please allow the standard U.S. Post office delivery times in addition to the response time.

In order to expedite your request and to be sure that your vendor status is current and compliance with the BrokerPriceOpinion.com policies and procedures, please visit our site:

https://www.brokerpriceopinion.com/Agent and proceed to the tab “Manage Your Account”
In order to be in compliance with all of the current rules, regulations and guideline we always need to have your most current:
• Mailing Address & Contact information
• W-9
• Copy of your Current Real Estate License
• Real Estate Agents Errors & Omissions (E&O) Insurance
• Resume

You can update your information at https://www.brokerpriceopinion.com/Agent and proceed to the tab “Manage Your Account”
If you have any issues or concerns please contact us directly you can call our direct dial number @303-xxx-xxxx
We appreciate your patience and commitment to providing quality and timely Broker Price Opinions as well as your
commitment to professionalism is also to be commended.

You can be sure that we look forward to continuing to do business with you and thank you for your inquiry.

Sincerely,

Michael S. Richardson & BrokerPriceOpinion.com- Vendor Management

VendorAccounts@brokerpriceopinion.com

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jcadams10
Indianapolis, US
Feb 17, 2011 6:28 pm EST

I got you beat, I am owed almost $4, 500 from mid september to now.

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8:37 pm EST
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BrokerPriceOpinion.com nonpayment for bpos

Anyone who has done bpos for brokerpriceopinion.com (or any other bpo company) and has not been paid for bpo services rendered needs to speak up and report them; first, to the Colorado Better Business Bureau, second, to the Colorado Attorney General's office, and third, to NABPOP. I am in battle to get paid and have filed complaints with the above mentioned. If enough complaints are made, we can stop them from this type of business practice of not paying agents. I strongly encourage all agents to file complaints and have your data ready of jobs completed. I have been told by them through the BBB that I will be paid, but I have not received full payment yet. They did agree to pay me only after I complained to BBB in installment checks cut biweekly, but I have only seen one check and that was in December 2010. They still owe me quite a bit of money. They simply told me before I complained that they did not have the moeny to pay me and they didn't know when they would have it. They also told me that they were expecting an investor to come above with funds and at that time would be able to pay. Think about it: what investor would invest in a company that has BBB complaints against it? If you do not report them, they will continue to not pay agents for bpos. I've seen they've been doing this since 2004. NABPOP can certainly help stop them, if not report them to the banks who are using them for the bpos, to stop using them for bpos. If they continue with nonpayment for services rendered, they need to be put out of business.

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waynel
, US
Aug 17, 2016 9:01 am EDT

No one should do any work for this company. I completed several broker price opinion assignments for this company. They don't pay for the services provided. They appear to be quite skilled in playing a game with the BBB system. They make false claims about their willingness to pay the outstanding debts, but then set a timeline that is multiple weeks out that they don't meet. Ironically they called me to inform me that they will start a payment plan to settle the debt. I was utterly insulted that such a call would even be made. If they were an ethical company they would overnight a check to clear the debt and apologize for the confusion. I viewed the call as a deliberate taunt by the company to poke me after I reactivated my BBB complaint with the Denver office. In my conversation with the local BBB they indicated that this company had hundreds of complaints and they were aware of their business practices. It is unfortunate that the local authorities allow an unethical company operate freely with in their community. The financial institutions that use this vendor should know how they operate and consider why they are continuing to do business with them.

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ConnieColl
, US
May 07, 2016 5:34 pm EDT
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I have also done many bpos and have yet to see a check at this time. Who is actually in charge of this company because they probably need to look for someone else.

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Cedonulli
Beaverton, US
Oct 14, 2014 3:39 pm EDT
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They do not pay the brokers contracted to do BPOs There are hundreds of unpaid real estate brokers who are after this company. They have been in trouble for years. DO NOT USE THEM

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Linda Bode
Des Moines, US
Apr 30, 2012 12:42 am EDT

I have some BPO's that have not been paid that exceed a year in non-payment. There was some attempt made last year to catch up on these but there are still several outstanding that probably exceed $2, 500. These need to be caught up.

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VFiorentino
Titusville, US
Feb 18, 2015 12:59 pm EST

In a mere 25 days my oldest invoice with this company will be 1 year old. Yep. 365 days. I have called Sarah, who sent me a $40.00 check out of the over $400.00 owed. I never got it until she had to "cancel and mail another". I have spoken with WALT COLT in one occasion who assured me that they would all be pain in 120 days. Yep...still waiting. Not preforming any more for a company who does not preform.

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Patrick Pike
, US
Oct 16, 2017 5:13 pm EDT

http://reopro.ning.com/forum/topics/is-this-brokerpriceopinion-com-settlement-real

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Collmichelle
Carlsbad, US
Jan 26, 2015 10:49 am EST

I'm going to give them the time the BBB says they have to respond and then if no attempt to pay is made I may have to look into a class action lawsuit. Of course, I want the money I worked for, but at this point I would love nothing more than for them to be forced to stop this practice. Then the bpo's might go to a company that actually respects their agents and pays them. It's not so much about the money for me anymore as it is justice for all of these agents doing good work then being disregarded while that company laughs all the way to the bank. All these comments on various boards angers me to no end and I feel everyone's frustrations. If anyone is interested in joining in Ill will start posting contact info after the BBB gives them their time up...I think mid Feb.

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Collmichelle
Carlsbad, US
Jan 26, 2015 10:42 am EST

I reported them to the BBB earlier this month and they locked my account...no callback..they owe me $2000

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vlt771
Orlando, US
Jan 13, 2015 2:46 pm EST

Has anyone recently filed a complaint against them with the BBB? If yes, did that help at all? Thanks.

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Anjus Realty
Atlantic City, US
Dec 05, 2014 7:04 am EST
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they paid me 1/4 of what they owed me after 6 months

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Patrick Pike
, US
Oct 16, 2017 5:12 pm EDT

http://reopro.ning.com/forum/topics/is-this-brokerpriceopinion-com-settlement-real

May want to check this out if you haven't been paid

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CASAUNDRA THOMAS
Jonesboro, US
Dec 04, 2014 1:37 pm EST

CAN ANYONE PLEASE ADVISE IF THIS COMPANY HAS PAID IN FULL AFTER WAITING LONGER THAN 6 - 12 MONTHS?

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12:31 pm EDT
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BrokerPriceOpinion.com Non Payment

This company solicits Real Estate Brokers online, from all over the country to do Broker Price Opinions on homes. It does not pay the Broker's for their services. The payment to us is typically $45-65.00. They currently owe me for about 12 orders.
Do not bite the bait on this one, and please get the word out there.

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Michael Delehanty
, US
Aug 19, 2020 2:57 pm EDT
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Thankfully I only did three for them in August of 2018. I tried to collect for a year and then in the middle of 2019 they reached out to ask me to complete three more. I accepted the new offers and hoped I could hold the reports hostage to get payment on the old invoices but they just cut me off and now I can no longer log into their system. I've done hundreds of bpos and these are the only three that have never been paid.
Michael Delehanty
Compass - Walnut Creek, CA

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Lisa4173
, US
Jan 20, 2020 11:10 am EST

Company owes me 1716.00 after I won in smalls claims court. Still no response. Going back to court to enforce 01/15/2020.
They have hired countless real estate agents to do evaluations and then refuse to pay. I know I'm not the only one to have to take them to court to get paid for my work.

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Lisa4173
, US
Jan 14, 2020 4:24 pm EST

I've taken then to court and won. They owe me 1716.00 and still haven't paid me. As of 1/14/2020

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MilesM
, US
Dec 07, 2019 1:40 am EST
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Fortunately, I only did 1 BPO for $80.00 fee promised as payment. Like everyone, I am unpaid. I'll join in on a class action lawsuit if one is filed!

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Innovation RES Group
, US
Dec 04, 2019 3:23 am EST

Currently owe us $880 in bpo's we completed for them, they have not returned any emails or calls, now their number is disconnected. We will be suing.

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Ericwj7
, US
Nov 20, 2019 8:42 pm EST

I'm a licensed real estate agent and completed 5 Brokers Price Evaluations for them, I have the emails to prove it. Have not been paid for over 90 days and they have blocked my phone and won't respond to my emails.
I did Evaluations for Sandra Sankey and also Tracy Avila.

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Niki06589
, US
Jul 10, 2019 11:04 am EDT

2019 and they are still not paying. Luckily I only did 3 for them before I got wise to them. Don't fall for it agents!

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Will Not Be Cheated By BrokerPriceOpin
, US
Jun 26, 2019 10:30 pm EDT

Broker Price Opinion is still ripping agents off, they have not paid me for 19 recent BPOs, I have been following up on payment and they have excuses and ignore phone calls and emails. They recently canceled my login to their website. The BPO orders were placed by Roberta Haugen [protected] ext 1017 Roberta@firstvaluation.com and Jacinda Bustamante [protected] Ext. 1004 jacinda@brokerpriceopinion.com who are really just Scammers and not professionals as they order BPOs from Realtors that they know BrokerPriceOpinion.com will never be paying the Realtors for. DO NOT DO BUSINESS WITH THESE CRIMINALS Please feel free to reach out to Roberta Haugen and Jacinda Bustamante and let them know it is Not Acceptable to Rip Off Realtors!

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waynel
, US
Aug 29, 2017 3:57 pm EDT

These [censor] scammers my finally be held accountable. I just received a class action lawsuit settlement statement. They are trying to settle a case. Go to HTTP://WWW.brokerpricesettlement.com/documents for info. Settlement allows them to continue operating. That is still unacceptable in my opinion. No one should do business with this company or any affiliated companies or people. They are unethical people and they should be shutdown.

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Widow Realtor
, US
Aug 02, 2017 2:42 pm EDT

I noticed the last comment was Dec. 2016. Are agents till having trouble getting them to pay? They owe me $500 for work going back to March 2017.
I am worried. I really need my money to pay my living expenses. They never answer the phone or the contact form on their site.

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