Bravo Moving / Unprofessional and NOT ACCREDITED like they claim!
Use this company at your own risk! Their website says they are BBB (US Better Business Bureau) and AMSA (American Moving and Storage Association) ACCREDITED but they are NOT and from our experience, it seems for good reason. In fact, when I first started working with the company in Dec. 2009, the BBB website simply said Bravo had no rating. If you check now, though, it says the BBB has revoked its accreditation as of Dec. 31, 2009. I then checked the AMSA website, to find that Bravo is not listed on that website at all. So just beware...
Things started off well until we could no longer get the time of day from our rep, Louie, (who was not our original rep - Chad - he went on "vacation" without warning) would not respond to any of our inquiries about the move, even up until the day before! We had trouble getting them to honor the fact that our original move date was tentative when we wanted to move sooner than the date, even though we gave them about 3 weeks previous notice. Our rep never returned phone calls or emails, even though I called every day during the week before our scheduled move date. He even went so far as to tell us he had, though we had no record of them, and when we challenged him on this, he said he didn't like our attitude and didn't want to do the move for us. Which, at that point, was a relief to hear from his end, because we did not want them to move us either. He said he would refund us our $200 deposit, though a week later we haven't seen any movement on that front.
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