Bookmyshow wrongly booked my tickets for incorrect

COMPLAINT AGAINST: Big Tree Entertainment Private Limited Ground Floor, Wajeda House, Gulmohar Cross Road No. 7, Juhu Scheme, Mumbai, Maharashtra - 400049
[protected], [protected]

- On 25th July 2018, I had booked ticket for 28th July 28 (AS SELECTED ON THEIR DESKTOP WEBSITE)
- The tickets were "incorrectly" booked "by error on the website" for 26th July 2018
- When contacted, they said that I had made incorrect selection.

My points:
- I am 100% sure I made the correct selection (as 13 tickets were being booked in 2 slots for my daughters birthday)
- The show itself was removed a few hours from the website.

Case: 6672292 was logged with them but was closed without re-imbursement of full amount. They said the movie time has passed and was passed onto to PVR and they cannot do anything about it.

There is no answerability of these online vendors. They put the blame easily on customer error - but its not the case this time.

Jul 29, 2018

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