Boardwalk Buy / never received my floats

Ontario, Canada
Contact information:

The site said "Ships within 24 hours". I ordered on May 20 and have been billed, a shipping label was printed on May 25 but the shipper never received it. I've had email exchanges asking to be patient, and give them 4 to 5 more days. Still nothing, and I promised my granddaughters unicorn floats for the 4th of July. I have asked twice when to expect them, and I can't get a straight answer. They are still selling the floats online, so I don't understand why they can't get my order to me. I've asked three times for them to check and see if they were lost, and I keep getting generic email responses. No telephone number to call. I'm beyond frustrated and feel like they are taking advantage of me.

Jun 09, 2017

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