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Big Fish Games / taking a monthly fee that I can't use

Murcia, Spain

I joined up over 12 months ago and then noticed last month that you have been taking 6.47 from my bank account each month. I was not aware of this... I have now stopped you from being able to do this, but we have a problem.

I. Have a ipad and have 13 credits still to use up and your app just moves me to the apple stire to purchase the games,

How do I get past this? If not possible I request you return my money un full, as one I did not know you where taking it and two because I can't use the credit, that's like taking money under false pretense

I look forward to your reply, by return

Kindest regards

Lynette benford

Big Fish Games

Ly
Jun 22, 2017

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