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Beverage Factory / Bad service

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Beverage Factory
I have purchased from this store several times, and they've become one of my preferred vendors.
The items I've purchased are reasonably priced. This was a premium product, with all vendors offering pretty much the same price; Beverage Factory had a 10% discount, which helped.
Order was placed on a Sunday. The order was processed, and shipped, on Monday. I used standard ground service, and because we're both in Southern California, the package arrived on Tuesday.
Unit was well-packed, arrived undamaged, and works fine.
I've just placed another order with them, and I'm sure I'll continue to do business with them in the future.

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