Belinda Nott And Associates / Incompetent accountant
The agent made promises that our personal and company BAS has been completed and submitted which they were not for nearly 2yrs. The agent promised us that the returns were lodged for 2012 which they were not as discovered once we went to a new agent.
Promised to return emails, phone calls, return documents needed for other matters, all of which were broken. Failed to submit several documents to the ATO, complete tax returns, Business Activity Statements, or even update company and personal details with the ATO. Had myself registered as a building contractor when I work in IT, meaning I had to submit monthly BAS instead of 3mthly. Non stop incompetence with every matter handed to her.
She became abusive, insulting and generally extremely rude when we finally had enough and threatened further action/official complaint to the governing bodies. Reply was then finally received via email with fabricated reasons as to why nothing has been done, attempting to put blame back on us contrary to the black and white email chain over the past 2yrs that she has failed to do any of the work she has promised to complete.
All of this has landed us in hot water as a business with the ATO as well as our Family Tax Benefit cancelled and Centerlink asking for money back as they see no tax returns lodged to prove income for over 2yrs. Now has spitefully refused to return documents to us or our new accountant as requested by us and the new agent.
During all of this, we spoke to one of her previous employers who owned Wappetts in Lismore who says she was fired and that he has heard and knows all tof her excuses so it seems this is just who she is. Official complaint now lodged with Tax Practioners Board and the Australia Tax Office, with 2yrs of email evidence submitted showing the promises made and broken. Legal proceedings are now being looked into.
Hopefully this post will serve to protect others from falling prey to her incompetence. She is far from professional in her conduct from dealing with the accounts to customer relations and has no sense of accountability. Save your time, money and emotional energy. Use one of the better known firms such as Wappetts.