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BeautifulHalo / refund not provide money kept

1 Queensland, Australia Review updated:

SCAM company...idiot staff and shambolic service. Its a take yiu money and run compsny ! I placed 2 orders, then read the reviews and cancelled both my orders within a few hrs. I recieved one payment back however after endless email with a so called 'lemon' in customer services (which delivers NO service just lies). I still haven't received my refund and am now taking it to PayPal. Something needs to be done with these rip off merchant companies in China. There's no accountability! !!! After so many bad reviews they should be blocked from trading on the web

Hb
Apr 19, 2018
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Comments

  • Ma
      29th of Jul, 2018
    0 Votes

    I totally agree, because I had the same experience with this webshop.

  • Fa
      16th of Nov, 2018
    +1 Votes

    Totally agree too!!! Beautifulhalo.com is a dishonest e-commerce site. Bought a shirt and paid thru paypal but when it didn't come after a month, i contacted them on their online chat. They checked and informed me item was sent and received by "me". I told them firmly i did not get the item. They sent me a tracking detail showing item was delivered but the address was an address in US but my delivery address on Paypal WAS NEVER to US!! I emailed them the confirmation email i received from Paypal when i made payment on Paypal showing correct delivery address but this person ("LEMON") refused to try understand the issue and insisted they sent to the address on my order. Paypal is now working with me to claim my money back and although they have assured me i do have a case here and will get my money back but this naturally has left me very upset with such dishonest seller. Anyone wanting to buy from them please be careful.

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