Avmeddr santiago - florida hospital physicians group - tampa

P Sep 20, 2017

I have been going to this office for years. Have seen two different doctors who have both left. I called to make my annual appointment, which I need in order to get prescription filled. Was told no other doctors left except Dr. Santiago so I made an appointment with her. The appointment was cancelled due to Hurricane Irma (understandable). When I called to reschedule the office staff advised she only had hours a few days over the next two weeks and I would have to wait until October. I asked if they could call in a one-month prescription until I could get in. Absolutely refused. Office manager reiterated refusal and Dr. Santiago refused to speak to me. Left a message with Director of Operations, M. Pulan and received a message back at approximately 6:00pm. Called her back for two days and never heard back. Refusing patients medication due to circumstances beyond my control. This is the WORST experience with a Dr. I have had with AvMED.

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