You're so right!! This place is the pitts... DO NOT BUY ANYTHING FROM ATVDISCOUNTER.COM!!! They shipped us a damaged unit with several missing parts, no title, no manual, etc. You can't believe how bad this company is. It's taken them a month to answer our e-mails (because they don't answer the phone), and now they're telling us that they'll sell us the missing parts for 50% off the retail price!! Are you kidding me??!! We already paid a lot of money for a Kazuma Mammoth and now they want us to pay for the parts that were supposed to be on the unit in the first place!! Whatever you do, don't buy anything from these people!!!