Asda / customer relations
Asda Customer relations are just terrible. I don't even understand their responses. Here is one, I quote:
"Thank you for keeping in touch. For the information that you want to know, For the information the you were asking, I am sorry but we just have the further instruction which you can sent your complaint and that is:
-Visit our web site
Kind Regards, 'name'
Asda Grocery Home Shopping Team"
When I wrote directly to Asda CEO Sean Clarke and asked that the CEO see my complaint and respond, I received the following from one of the Executive Relations Team:
"your email will not be escalated any higher as I am the highest point of contact within the business. 'name'"
Hmmm...at a loss now!
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