Ardyss Body Magic / undilivered products
I am fairly a new ardyss distributer and already am having bad experiences with this company. I have several orders placed that have not been delivered. I had to eventually refund 70% of my customers their money back after they waited over a month for the item., some two months. The problem is once the order is printed you cannot cancel or make any changes to it. The only thing you can do is change the mailing address for the products. So since the customers canceled the orders and I had to refund them their money back, I had to call the company and change the shipping address to me in case when the product ships that way it does not go to the customer and they end up with a free product and I lose out. So now I am out of hundreds of dollars and still awaiting the products which are still on print status and has not yet even shipped. I have even orderd two shapers for myself which I have not even gotten. Everytime I speak to a representative, they never know when the items will be shipped. Sometimes they give me a date when it will ship put and no avail, nothing. I am going to cancel my website and not deal with this company anymore.
I agree that the product is great, but something needs to be done about these undelivered products and you can't even get a refund. If you don't want to deal with the headache, don't deal with ardyss.
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