The complaint has been investigated and
resolved to the customer's satisfactionResolved Ardyss International — do not buy
resolved to the customer's satisfaction
I was approached by an independent rep from Ardyss International about signing up under her. I declined that but inquired about the product. She measured me and I paid her $170.00. When she brought the garment, the package had been opened already. I took it home and looked at it, and determined that since I have a condition with my back, I would not be able to wear it. I called and called to no avail. One day she finally called me back and said someone would call me to "explain it" to me. No one has ever called. She will not answer my calls or call me back. I contacted another major distributor, and while they were apologetic, since Rochella Willis does not work for them, they could do nothing. I contacted Customer Service at Ardyss International after reading their website, which states that if you order from them direct, the package must be unopened and returned within 15 days, but they will give refunds less a restocking fee. Again they told me I had to contact the individual I dealt with. Who is repsonsible with these people?
If these people are going to setup independent distributors, someone needs to back them or something.
To leave customers hanging out to dry without any recourse is NOT right.
I am a senior citizen on limited income and $170.00 is LOT of money to me!
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