Archives.com / rip off scam
BEWARE OF ARCHIVES.COM!!! I am doing some family research, went to Archives.com, and entered a relatives full and distinctive name. A box popped up saying they had an exact match. So I signed up for one week free trial membership, then clicked on relists to view information. The "exact match" was a man with different last name, different year of birth and death. A classic "Bait and switch" routine. I immediately canceled my trial membership and sent an email explaining what happened and reiterating my wish to cancel. I received an email that said they would be looking into this and would get back to me within 24 hours. A week went by, no followup email, and then they charged my account $39.95. WHAT A RIPOFF.!
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