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Archives.com

www.archives.com

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1.7 44 Complaints
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Archives.com Complaints Page 3 of 3

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11:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

BEWARE OF ARCHIVES.COM!!! I am doing some family research, went to Archives.com, and entered a relatives full and distinctive name. A box popped up saying they had an exact match. So I signed up for one week free trial membership, then clicked on relists to view information. The "exact match" was a man with different last name, different year of birth and...

Read full review of Archives.com and 7 comments
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J
10:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Archives.com no servive

signed up at archives.com to search for relatives and old friends. went thru the sign in process and opted for a year of service . provided the credit card number and registered my email address and password. went to sign in and it didn't accept the password i just registered even tho it said my registration was complete. a note said that they would email me a message to change my password .i'm still waiting for the email.

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P
3:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

Archives.Com/Paypal were both told within 3-4 minutes of joing Archives.com that the information provided by Archives.com was 30--40 years old, completely wrong information and I wanted the service cancelled asap and my $39 refuned.Paypal said I had to wait the 7 days and complain after they charged me when the whole point of telling Paypal was the...

Read full review of Archives.com and 5 comments
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J
5:22 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

First, they say FREE. So why does FREE require a credit Card? Next, they TRICK you into going through several steps/screens and then bam: no results unless you give them credit card information to see the results of the FREE query. Simple low class scam by losers who depend on the user not reading the terms and conditions and failing to CANCE the Service... these folds are depending on ripping off unsuspecting folks...

Read full review of Archives.com and 57 comments
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Archives.com is ranked 2 among 5 companies in the Reference category

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Mon 9:00 am - 11:00 pm Tue 9:00 am - 11:00 pm Wed 9:00 am - 11:00 pm Thu 9:00 am - 11:00 pm Fri 9:00 am - 11:00 pm Sat 9:00 am - 11:00 pm Sun 9:00 am - 11:00 pm