Menu
Write a review
File a complaint
American Income Life Insurance Customer Service Phone, Email, Contacts

American Income Life Insurance
Reviews and Complaints

www.americanincomelife.com

Learn how the rating is calculated

2.6 1 Review 146 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

American Income Life Insurance Complaints 146

ComplaintsBoard
N
2:45 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Income Life Insurance scam or not... not taking any chances

I read a couple of these complaints and had the same strange call come to me this morning. My first suspicion was the simplicity of the name so i decided to look it up. It has a website that looks pretty legitimate and almost took the bait. I then Googled American Income Life "plus" scam and a scores and scores of results came up. Clicked on a link to this website and was convinced that I should not waste my time with this crap. From the way people describe it, it sounds like one of those pyramid scams where you slave for the big guys in the company for little or non pay. In a pyramid scam you can get rich, if and only if, you are a huge liar that is willing to sell your sole to the devil by selling people a bs product. But either way scam or not, I'm not willing to find out from experience because i have no time or money for it. Oh and by the way I will not make that 20 minute trip for the interview tomorrow morning at 10:30. I will be back out there looking for a real job with real money every week. The more i keep trying, I know something will come up for me.

P.S. God bless this site and God bless the people willing to share their experience.
And curiosity killed the cat, but it wont kill me...

Read full review of American Income Life Insurance and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
M
M
MJD
100 main, US
Send a message
Feb 25, 2010 3:59 pm EST

To silentk:

"This isn't the most straight forward job I've had, no. But the angles we use to get into the home are the only way 99% of people will give us the time of day."

See you're missing the point entirely. Some of the larger complaints on here come from unsavory practices from AIL agents and how they relate to the union members. And you just admitted that you're not upfront with union members and basically lie to get into people's homes. I would expect someone who has a degree from "both OSU and UK" to know better. Well, you work at AIL so I guess we should know to expect less from AIL agents.

Oh, and Torchmark is not and has never been a Fortune 500 company.

S
S
silentk
Kuttawa, US
Send a message
Feb 21, 2010 9:10 pm EST

PEOPLE! Sales isn't for everyone! Especially thepeople who like a steady guaranteed paycheck. AIL IS REAL. I work for them and make a decent salary. Been there for a few years now. It's not for everyone. Life insurance is very complicated and we need a way to show people why they need it. If they don't need it... we leave. Plain and simple. I curently hold a degree from both OSU and UK. Masters in business. Been in sales all my life. This isn't the most straight forward job I've had, no. But the angles we use to get into the home are the only way 99% of people will give us the time of day. Otherwise were just another telemarketer. The insurance is real though. We give no cost insurance to union members and their sponsors. If they want the extra benefits that come after that, they buy them. PL]lain and simple. Not to complicated. People that do not understand sales will never understand what we do and why/ how we do it. SO LAY THE F$%K off and find a different job if you can't do sales. Fair enough right?

S
S
Steven Dossett
US
Send a message
Sep 16, 2009 7:29 pm EDT

T.H.

You can go *uck yourself. Why is it that everyone who works at AIL bashes people who work at McDonald's? McDonald's, unlike your pathetic life isn't scripted. "Does that make any sense?"

T
T
T.h.
CA
Send a message
May 11, 2009 12:06 pm EDT

American Income= hard work, dedication, strength and big reward. It is fine to post your a opinion about a company that gives you an opportunity that you turned down. But these sites should be reserved for people who speak from experience. I value experience above all else. This career is not for everyone but if helping people is important to you then this career could be perfect. If you see this business as "lies" and you don't believe that insurance helps millions of people every year than go work in the service industry. Oh wait even McDonald's is scripted. Does that mean you don't want a hamburger.

L
L
Lafiye
US
Send a message
Mar 16, 2009 4:52 am EDT

The fellow with the above comment obviously is a FOLLOWER or an UNEDUCATED PERSON. Before you make a judgment toward the writer of the complaint, please understand that he/she is making an opinion. How much are you earning a week while being with the company? I used to work for AIL in California. I KNOW THE FACTS BECAUSE I WAS THERE! I agree with the writer's concerns. You spend your time on the field wasting gas, eating unhealthy food, being exposed to careless drivers, meeting rude and uncooperative prospects, and LYING ABOUT YOUR INTENTION from making the appointment to FORCING them into a sale. After one week, how much are you entitled to on your paycheck for all the crap that you go through, without accounting for the non-paid expenses out of your own pocket?

I was also "wooed" into the $ sign of making 60-70K the first year while also being promoted to different levels of 'managers' that I forgot to use my freedom: reasoning. I worked and ATE all their lies from the day I started their class training to the day I went out on my own. What is the worst crime that one could do? AMPLIFYING THE LIE! Everything from phone calls to presenting the products was scripted. Where is the creativity or the chance for one to excel in a corporate environment? I loath the fact that my immediate managers were egomaniacs who spoke to me through COMMANDS and COMMANDS and COMMANDS. I studied SCIENCE for 5 years in a well-known university. They looked at me like an inmate who just came into the company. So insulting!

So what evidence through your experience with the company that you so contradict the writer? One more tip, if you speak to me like that in my home like the way you write, YOU ONLY FURTHER STEREOTYPE THE ###S THAT DO STAY IN THE COMPANY TO DO THE DIRTY WORK FOR THE MANAGERS' SHARE!

ComplaintsBoard
V
10:51 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Income Life Insurance the scam continues!!!

I am so glad I checked out this company online. I have an "interview" schedulded with the AI in Charlotte NC with Jim Logan this Thurs 01/29/09. I thought something was odd about all of this too. I really need a job just as much as everyone else who is looking but there is no way no how that I will go to that interview. I think it is a shame for them to get a persons hopes up for a job. Hang in there my fellow job seekers and know you are not alone in your search.

Read full review of American Income Life Insurance and 26 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
26 comments
Add a comment
L
L
LA guy123
US
Send a message
Jun 23, 2017 2:14 am EDT

So no on had the experience of hating and actually going to the interview to see what its about? They are an insurance company so you need a license to bind life insurance so the they will pay for your license this is very normal with joining any insurance company. Life insurance is the dreggs though you are probably only selling to people who can't afford to die and leave relatives with nothing. I will give it a whirl

M
M
Marco0902
Huntington Park, US
Send a message
Jun 04, 2015 3:13 pm EDT

My issue with American Income Life Insurance is that their main website does not talk about the different types of products and coverage that they provide. Instead you see testimonials from employees (agents), convention highlights and other activities. Also, I have been contacted six or seven times by its agents and the all repeat the same verbiage as described above. So how is the marketing done? Is the company depending on you only selling to your friends and family? All of these are red flags and the few people that claim to be employees are so busy being hostile and confrontational instead of talking about market share, satisfaction levels, price comparisons and other economic indicators instead of being petty and insulting. Business people do not respond that way, even if the complaints are valid, they respond with media campaign's, overhauls or just plain efficiency and quality of service.

D
D
Debbie Hendrickson
Inglewood, US
Send a message
Aug 27, 2014 11:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OMG! I am SO grateful that ?I researched this so called reputable company.. My interview WAS scheduled for tomorrow morning at 10 a.m. Needless to say I WILL NOT be there at all! I just e mailed the so called HR Resource team and complained of my disappointment to find the research results on them! And it WAS extremely professionally written...as I also have over 30 years of corporate experience as an Exec. Admin. Assistant! Here I am wanting to work for a reputable company...I AM extremely Reputable and they ARE NOT?! Are u kidding me?! I would NEVER render my excellent qualified skills to such a scandalous company! NO WAY! Once a company or people try to INSULT MY INTELLIGENCE and my skills...That DOES NOT settle with me WELL AT ALL! Again...glad I did my homework b4 walking through that door and wasting MY precious TIME! Some fabulous reputable employer is going to grab ME and NOT let me go! Believe that! I will be their serious BLESSING! I have experienced former bosses crying and begging me to stay okay?! That IS a serious compliment to my skills, experience, personality and work ethics! Wow...

M
M
Ms. Antezana
Los Angeles, US
Send a message
Dec 17, 2013 12:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Thanks so much for letting me know you all. I was contacted yesterday to come in for an interview this coming Thursday by a man named Jason. He talked very fast, gave me all of the details of the interview VERY quickly, and when I asked about the company, what it was, what kind of customer service position it was he snidely told me that I would find out during the interview and if I have any questions, write them down and bring them with me? I am a 25 year old woman, I'm not a first grader who needs to be hushed up. Usually when I have questions about a job position, most employers are ready and willing to answer all my questions about the position, no matter how briefly so I found this pretty unusual. Upon conducting my own research, I founf this forum and many others. So glad I cancelled, screw this!

M
M
MichaelAIL
Asheville, US
Send a message
Feb 11, 2011 7:09 am EST

ScottEdwards- I'm not exactly sure what point you were trying to get acrossed. But you said it correct, everyone does have a different experience. Just because what i say is positive that doesn't make it a fact that another person will have a positive outcome. But on the same token, just because someone says it as a negative doesn't mean that another one will have a negeative result.

S
S
Scott Edwards
Barstow, US
Send a message
Nov 24, 2010 11:04 pm EST

I am not sure weither or not that this company is liget but from the way that Michael is talking it does make the company sound good. One thing that I have found though out this discussion is that the employees of the company (if they are) I can not be sure if they are acctual emplyees or just someone who wants to stick up for the company. Everyone that has posted something on this board has had somesort of interaction with the comapny other by phone calls to have an interview or 'work for the company". Like a famous charactor once said life is like a box of chocolates you never know what you are going to get.
The reason I wanted to look into this comapny is because they sent me an email basiclly asking fo rme to call them to set up an interview. While I am maybe going to do a little more research on the company I am not going to call them right away. I want to find out more information on the company and maybe then I will call. As far as I can tell everyone that has posted something on this board has had somesort of comunication with the campany each one has had a different experiance. This is why it is always better to learn about a company before jumping to conclusions. All though it sounds like I am sticking up for the company I am not. Because I have had several e-mails from them they are prestiant.

M
M
MichaelAIL
Asheville, US
Send a message
May 14, 2010 7:43 pm EDT

Oh it was jeff olson! (I googled it heh)

M
M
MichaelAIL
Asheville, US
Send a message
May 14, 2010 7:43 pm EDT

JLP- I think in your case it was a severe case of the HR person not being informed. If her English wasn't that great to begin with I would say it's safe to assume that even IF she did know what to say she could not formulate a coherent or understandable response to your questions.

In response to Venom341 - I also work for AIL, But not in Logans' Mgaship or even SGAship. I am in the Asheville (Swannanoa) office for Altig SGAship In which I am one of the Regional Managers there. Good for you! and good luck in your future as well!

To Vincent Y - You might want to do a LITTLE research before you talk about what you hear from other people because you were incorrect on all accounts. A lot of people have the same complaint that they were asked to bring a fresh copy of their resume and to dress appropriately, which i'm not entirely sure why, though you may have known to dress appropriately, how many interview have you gone to [American income or any other company or job included] have you gone in to where you were sitting next to someone who smelled weird or a girl who was showing a little bit too much or a guy who's pants are sagging just a little bit too much? I'm sure that EVERYONE has gone into an interview and said that, and what most companies will do when you first come in if you are dressed inappropriately they will automatically put you at the bottom of the stack because of your first impressions. As far as resume, there are several managers there and firstly, i'm not going to print out ever persons resume that i invite to an interview and secondly I may not be interviewing them specifically it can be another manager. And if it is, he/she needs that information.

But to answer your other statements on BBB http://www.bbb.org/denver/business-reviews/insurance-companies/american-income-life-insurance-in-denver-co-26952 (specify whatever state you want)
their claim paying ratio is actually one of the highest in the insurance industry. now they may not be paying out 4 million or even 20 million dollar claims [because they will usually not even underwrite these] they do pay out their legitimate claims. They also pay out claims for policies that have yet been approved by underwriting (i know this as a fact because a person i enrolled used their cancer benefit before underwriting was done and their life policy was also approved.) So yes, to answer your question. It is a company to be proud of.

KarenE. - It seems that you just had a very unprofessional encounter. Though to him Sunday may just be another day, but for a lot of people Sunday is a no business calls day and the Sabbath day especially if you are in the south. Though I can almost guarantee that the voicemail that you got on Grover B's phone was definately his voice. Considering, it is his phone. I'm sure your voicemail is your voice as well. but if you were referring to the office number, then you didn't have the office number (you may be able to tell by the structure of the phone number) but more importantly those voice mails (at least in the 3 offices i've had the opportunity of being in and working out of) were set up by our home office in Waco or sometimes Redmond Home office (since the phone lines are all paid for by them).

Razgriz- There are people who do talk very much like that. Maybe no one that you know, and definitely not in any 'normal' conversation. These people are "legitimate business people" Zig Ziglar, Martin Luther King, John F Kennedy, Sir Winston Churchill, President Barack Obama, Benazir Bhutto, Daniel O Connell, Enoch Powell, Malcom X, Mahatma Gandhi, Nelson Mandela, Mark Twain, J K Galbraith, Patrick Henry, Robert Menzies, Nehru, Queen Elizabeth (I), Stokely Carmichael, Anita roddick (roaddick? i'm not sure which), Tony Blair, Tony Robbins, Adolf Hitler, Robin Williams, Susan B. Anthony. Just to name a few...

Now OBVIOUSLY they all didn't sell life insurance, or in most cases anything Tangible. But they did sell slogans, one liners, comedy, inspiration, leadership, motivation, dedication, peace, war, and sometimes common sense. They all qualify as business people, even if all of them didn't and do not sell a product or run their own company. "I have a dream..." "One-fifth of the people are against everything all the time." "A person who won't read has no advantage over a person who can't read." "Often the smallest, softest voice carries the grand, biggest solutions"

Oh and just on a side note, just because i stated their names does not mean i endorse, like, dislike, read, listen, or preach what they are speaking or saying. They were all merely examples. So I do not need anyone coming and saying that I am a Hitler lover because i put his name on here. I was merely stating that Adolf was a businessman / leader / inspiration speaker in his own respect and MLK saying "I have a dream" or AJ Gilbert saying "opportunity unlimited".

And for a quote that obviously is not mine but is fitting (and at this second in time i cannot remember who it is)
"Successful people do what unsuccessful people are not willing to do, and that often means living outside one's comfort zone"

P
P
Paul Lund
Brainerd, US
Send a message
Apr 26, 2010 7:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

mjd101010, I see your name on almost every AIL thread. You must work for the competition because all you have is garbage, lies and insults, nothing real. I worked for the company for quite a while and left on good very terms. You have NO IDEA what you are blabbing about (another reason why you don't post your real name).

R
R
Razgriz
Charlotte, US
Send a message
Apr 05, 2010 1:31 pm EDT

I just got an email from "Jim Logan" also. Like most everyone else in this thread, I found it suspicious (I'm about to graduate from law school, and neither the email nor the various AIL websites said anything about a legal department), and so I looked around. And like the rest of you, I'm glad I did.

The two defenders of this company who have posted their comments only confirm that there's something very wrong with AIL. I almost fell out of my chair laughing at the above supposed employee's "OPPORTUNITY UNLIMITED... " Legitimate business people don't write or speak that way.

ComplaintsBoard
P
1:57 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Income Life Insurance scam

I am a previous employee for American Income Life in Omaha Nebraska for a short period of time and made ends meet when it came to the income, not the 50-60k that was promised. While working like a slave for John Akers I also saw a guy walking around that had Tony Robbins in his ear all the time on his IPOD and the guy's name was Brian Behrens. No one ever really saw him do anything, but he was always there and said that we should work 70 hours a week to solidify our futures. The truth of the matter is, everyone worked like a slave and never lasted past 6 months it seemed. There was a lot of chatter in the office about what was "going on" so I decided to research this shady "Behrns" character. This is what I found, check it out.

http://www.sec.gov/litigation/litreleases/2008/lr20427.htm

He is a crook and John Akers is a crook too! They treat employees as slaves and do nothing themselves. Do not work here! You will regret it.

Read full review of American Income Life Insurance and 70 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
70 comments
Add a comment
J
J
jdollen
US
Send a message
Mar 10, 2020 8:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well I think you all saved me some time. No sense going to the interview just to be jerked around. I can waste my time in more productive ways. It does seem like all the companies that Warren Buffett owns feel like they have to stroke his ego during their interview process. What is the big deal you are owned by Warren Buffett? Did he actually sell your product? No, and the last time I checked he still took a crap the same way as the rest of us.

G
G
Granby22
Omaha, US
Send a message
May 14, 2014 1:59 pm EDT

I recently interviewed with American Income Life, and I will be the first to say my experience with them is sketchy. First off, I was recently let go from a AAA rated Life Insurance firm, Northwestern Mutual. I did well with them, but after a year, my numbers and clients were not in line with what they want their network office... which the Omaha Office is a top 5 Nationally known office. The fact that 2 of the 3 people who interviewed me from AIL were not sure who Northwestern Mutual is already turned me negative towards the company. The fact that AIL is a A+ firm and not the stature even close to Northwestern Mutual left me wondering why I was interviewing with them in the first place, but I am passionate about Life Insurance and planning.
I received a call out of the blue from American Income Life about coming in for an interview. Being Life & Health Licensed, I get emails, Linked-In request, and phone calls often. The number that called me was not an Omaha area code, so it is obviously an Employment agency that calls you. I decided to attend the interview, and it started off unprofessional. I arrived at the interview at 10:00am for the 10:15 interview... I waited with another individual until 10:45 when he got up and left. I looked at my watch and thought to do the same thing. They called for another individual--obviously the one who walked out, and then they called for me.
The guy who first interviewed me was the same person I passed outside the building smoking... OK
In the beginning they make you fill out a questionnaire. The questions they asked are routine questions, and honestly, a waste of time. They review those questions after they ask you to tell you about yourself. After that, they inform you of their interview process and ask you if you have time for a 2nd interview. Excited that you pass the first interview and no plans for the day, why not? The 2nd interview is in a room with other individuals that where called. They tell you about the company and stroke Warren Buffet's ###, but you are still left with questions on what exactly is going on. I will also add, the people that made it to the 2nd step of the interview... How the heck did they make it past the first? I come from a competitive nature, but at least 5 of the candidates were a joke! One of them had a GED, a Military background, but zero personal skills. Honestly, minus his contributions to our country, I felt insulted that someone with zero qualifications, zero personal skills, and wearing genes in the interview... making it to the 2nd interview... was insulting. The other one could not tell anyone in the room about himself, because he was too shy in front of a group setting. WTF?
They give you another survey of questions that they want to review with you and that is the completion of your 2nd interview. Those two that interviewed me did not know who Northwestern Mutual is--let alone the standard of Life Insurance. The 2nd interviewer asked me what separates me from the other individuals in the room... My response was, "That was a joke! None of them have a Life and Health License, sales experience, or a competitive nature."
The position you interview for is obviously a stepping stone...
They explain the markets that you will be calling on and set up a standard of scheduling 30 meetings, meeting with 20 and closing 6 per week. Coming from another LI company, you know that those standards are extremely difficult to maintain. Northwestern Mutual is realistic on scheduling 25 meetings and keeping 15. Closing 6 a week to me, is just sales pushing... Closing 6 per month is honestly, the true nature of the beast.
I went to the 3rd interview and honestly, was not even interested. I went through the process to be respectful and to gather answers to what the training methods and work week would look like. They let you know that you will work long hours, but closing 6 clients a week is not difficult. I am a good judge of character and am looking for a work environment that I enjoy, but this AIL gave me a bad vibe from the interview process and to declining to take a position with them.
They asked me my thoughts of endless income potential, and making 60-80'K per year is not difficult. In this type of industry, those who have been in it, know that getting to that point requires a lot of time and effort. My thoughts are with all the time and effort for this company, it is not realistic... and yes, I made that kind of money at Northwestern Mutual, but it is a numbers game...
I would honestly like to hear more comments from people who have been through these types of things with AIL and from people who have been or are employed with the company. Please don't feed the BS... be real.

C
C
Crayman74
Columbus, US
Send a message
Jan 16, 2014 10:33 pm EST

Wow, if you are willing to work hard and all that jazz try the oilfield. There are literally hundreds of companies paying 20+ dollars an hour working 70in to 120you hrs a week. If i made 100, 000 a year I'd get a second job! Lol Life is what you make it, if you dont like your situation, change it. You will either do, or watch people do. Those who do are those who have the things other people covet. If you sit on your *** and wait for something great to happen to you instead of making great things happen. Well its your mac n cheese eat it how you want. I'll be having Steak and Lobster in Maine or Shrimp in Baton Rouge. Maybe a little pina colada in Puerto Plata (you thats in the Dominican) With my poor uneducated oilfield trash friends who make things happen instead of complaining about how we didnt that too good to be true job. Natural selection, Wolves and sheep, which are you?

S
S
Scott
Cassopolis, US
Send a message
Mar 17, 2009 10:09 pm EDT

If you read the closest thing I could find to a homepage, there are several contradictions in it. I'm a bit unsure as to whether they are even a real insurance provider. I was told earlier today on the phone that the manager saw something in my resume he liked, she guessed, and that he saw it on monster or hot jobs or "something". The whole conversation was scripted at first, until I kept interrupting her. I mean, flaky from the word go. I figured out pretty quick when the word sales came up that it was commission based and said that evidently someone did not actually read my resume. If they had they would have seen that I'm a trained and certified computer geek, not a commissioned salesman. The kicker was she said that there were multiple positions available, and that she didn't know what exactly they were because she was only the appointment setter? How flaky is that?
Good thing I google every company I interview with. It's good to know something about the people you are considering working for. Also, real interviewers respect and appreciate someone who does their homework pre-interview. Either way, I am supposed to drive to another state, only about 45 minutes away, but still...it's a different state, for a 9am. interview. I almost want to just to make the wannabe manager interviewing me have a bad day from the word go, lol. Hey God Bless you folks and thank you for saving me from wasting my gas money. Every dime is a big deal right now, and I'm sorry to see it happened to any of you. Let's hope we can save a few more people from getting burned, too. Also, I, m looking into some of the local and beyond local officials, so-called politicians who work for us, to see how many of them may take a liking to this story. If nothing else I imagine the local news media would love it. What I read in a few of these posts are down right illegal. Not to mention I still am not sure they are selling a real product.

D
D
DD. Thompson
Chicago, US
Send a message
Jun 25, 2009 11:50 am EDT

Despite what they say, American Income Life, is NOT registered with the American Insurance Assoc. This company is a scam. I work for Prudential Life and Casualty, and hear about dissatisfied customers that have been scammed by this company all the time. I decided to check this American Income Life out for myself; I interviewed for a sales position, and was told that I could make tons of money each month. The reality is that this company is commission based, and you have to get hard working individuals, with little to no former education, to believe that you are looking out for their best interest by selling them “Peace of Mind”. The company takes the money from these individuals, invest it for themselves, and make the claim process so difficult that most 92.7% of all claims that are filed are denied benefits. If the insured dies, there is no payout to the family, if a claim is pending and the individual dies, the claim is automatically declined. The employees of American insurance Assoc, work long hours and the commission is not worth the effort. There is a large employee turn-over with this company, and most people only stay up to a year.

O
O
ocsnfsh
US
Send a message
Jul 10, 2009 5:37 pm EDT

I went to one of their so-called interviews, in which they gave a presentation that reminded me of an infomercial. There were so many other "candidates" there, it was like a seminar. They claimed agents could make over a million dollars in their first year, and that was when I decided there was no way it was legitimate. I can't believe companies can get away with deception like that. If this was such a great company to work for, why would they have to make up ridiculous lies and try to sell their jobs in large seminars? The reason is because it is a pyramid scheme. My advice: stay away from American Income Life. Also, I am copying Monster.com's advice for dealing with possible fraud below, so that the people who post here can officially file complaints of possible fraud:

"How to Report Possible Fraud

* File a complaint online with the FTC or call toll-free (877) FTC-HELP [protected]).

* Notify the state attorney general's office where you live and where the business-opportunity promoter is based.

* Call your county or state consumer protection agency, listed in the phone book's blue pages under county and state government.

* Alert the Better Business Bureau in your community and where the promoter is based."

R
R
R. Cross
Edina, US
Send a message
Feb 17, 2010 11:14 am EST

Wow! I answered an ad on Craig's List for employment yesterday (I know that Craig's List isn't probably the best place to be looking, but... I digress). I received a call from their local HR person for a phone interview that lasted no more than 2 minutes. After answering 2 to 3 questions, they couldn't wait to get me in for a personal interview! Now, I'm relatively saavy when it comes down to normal business proceedures and am pretty confident about my abilities. The issue I have is that I wouldn't invite ME in for a further interview based on my answers and I know ME better than they know ME. I think they're looking for only a little above having a pulse. I did set up an appointment for an interview scheduled for tomorrow. I then decided to look them up at the BBB and on numerous web site complaint boards. I made the decision that 2 hours of my life would be missing during this interview, I would not be interested in their company and could never get those 2 hours back. This is where it gets humerous! I called the HR person and told him I was cancelling my appointment and he didn't even ask WHY! Gee, they must get many many cancellations based on research by prospective employees. Is this the behavior of a stable, well intentioned company? I think not! BEWARE...

T
T
tj66
US
Send a message
May 26, 2012 2:02 am EDT

They came to sell me insurance first off the lead was way off and they pretended to be who they were not. Told them I would decide at a later date. Glad I did look up all this info. First off don't pretend to be a company you are not to make a sale. Second I can get cheaper insurance online. Third I am not paying you a year worth of money for anything I don't understand. In this day and age scam companies are getting harder to get us to pay upfront. You can work at Mcdonald's and make more then you will with this company.

R
R
Rn12345
orlando, US
Send a message
Apr 23, 2012 12:42 pm EDT

It is obvious that the people writing these comments are not motivated to succeed. What i just read are words of people who will never make it to the top because you are looking for a comfort zone. Well man up and step up and get out your comfort zone and do something to earn your money. I have worked for ail for three months and have made a lot of money. my first wee i made 2345 dollars. yes it was long hours but it is getting easier and everyone in the office is always helping everyone.

L
L
LesterBurnam
Olmsted Falls, US
Send a message
Mar 13, 2012 7:53 pm EDT

I have 1 question. Would Warren Buffet invest in a scam?
http://www.ft.com/cms/s/0/7be34524-690e-11e1-9931-00144feabdc0.html#axzz1p3Vq1ULr

ComplaintsBoard
J
6:26 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received a phone call from a Ms. Solomon from AIL claiming she had gotten my resume off of Monster.com and wanted me to come in for an interview. She set up a time for me to come in for an interview later in the week. I thought it was weird when she told me to dress professionally for the interview, so I did some research on the net and found complaint...

Read full review of American Income Life Insurance and 4 comments
ComplaintsBoard
S
1:16 pm EST

American Income Life Insurance misleading job opportunity

Thank you everyone that posted!

Your comments and feedback on american income life or "ail" saved me from waisting my time. I too received an unsolicited phone call from a (Leah) scheduling interviews for management positions in san diego. When i asked about the job description i was given the web site with no specific details. Asked who i would be interviewing with...Given the ..."one of our management team", also instructed to i.E., "dress professional, bring resumes" ...Park on the street, not in our employee lot and yes "be ontime".

When i asked where did you get my resume - i was given the "career builder" response. I only had my resume up public for two days and took it off after getting sooooooooooooooo much garbage i.E. Job opportunities. Evidently they must have pulled it prior to me removing my resume.

In summary, if your in a position to upfront financially invest in your sales or management job training with no clear defined salary, expense reimbursement, or position...Go for it. My suggestion, take that money and register for college/university classes that will really pay you back down the road. Professional companies "pay for their employees training" directly or through tuition reimbursement.

Shame on the company for pulling people in for a cattle call interviews, expecting to only scam a percentage. Don 't be their next "sucker", hold onto your money and use it to maximize your job search!

Read full review of American Income Life Insurance and 16 comments
Hide full review
16 comments
Add a comment
S
S
ShazmaAhmad
US
Send a message
Jan 24, 2017 9:01 pm EST

I got an email saying they pulled my resume, saying I'm a good fit, and to call a certain number. The number is Canadian (I presume) as the email mentioned that this is a number of their Calgary office.

In my case I have put up my resume on Canadian job boards as I intend to move and work there. Thank you for all who have shared their experiences with this "company". I'm steering clear as my experience has nothing to do with insurance or selling them. Also in their email they said they tried to contact to me to no avail, which is a blatant lie.

Also the email did not address me by name. In addition to that, Gmail filtered it as spam as well.

A
A
Angie Hutchins
US
Send a message
Aug 03, 2015 11:15 am EDT

Mine is a nurse resume(only LVN level) but they've been sent me emails saying I am perfect for their company and they "pulled" my resume because of it. I was surprised they'd say that being I have no sales experience at all and never applied for a life insurance sales job. I didn't contact them back because it is pretty common knowledge that it is a commission only job and obvious that there would be up front money. They make you feel so good about yourself in the emails that I thought I'd check them out. Thank you to this site, even knowing better I was getting tempted as I haven't landed a LVN position yet. I have no experience, just the license and can only work under the supervision of a Dr. or R.N. Insurance companies would only be interested in medical professionals with higher education (physician)so it was just a mass mail out and sure they never even looked at my resume.

L
L
Lydia Ertle
Houston, US
Send a message
May 09, 2012 3:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wow, you all have missed an opportunity of a lifetime. I started with this company six months ago and love it. I've made more money than I've ever made before and have such freedom. I suppose it's because I'm not afraid of working but even that isn't an excuse for you all. A major loss for you! Loving my job, Lydia

J
J
Joe Ramos
US
Send a message
Jan 06, 2012 10:05 pm EST

They just called me. And after doing some homework. I found out that they had their BBB accreditation revoked:
http://www.bbb.org/sandiego/Business-Reviews/insurance-services/furer-whittinghill-agency-in-san-diego-ca-6000411/

I don't think I want to work for them, not after they lost their BBB accreditation.

M
M
Ms. Wendy B
San Diego, US
Send a message
Jul 22, 2011 1:08 am EDT

WOW. My phone has been continuing to ring. If I dont recognize a number I always google it because I too have been getting A LOT of calls about this sort of thing because of posting my resume on careerbuilder. NEVER AGAIN BTW!
I found this story and thats enough for me to put this number down as a rejected number.

S
S
Songbird7
Brick, US
Send a message
Mar 30, 2011 2:44 pm EDT

I, too was contacted. Bottom line - why would I want to work for someone who can't tell the truth, right out of the gate? There are people looking for jobs whose lives are falling apart due to recession and lack of finances, and can barely afford necessities, who are literally spending their grocery money to put gas in the car to attend interviews, and this company is holding "mass interviews" for no specific job or a job you later find out is many hours away. To boot, one must pay for their own training (which is hidden until after gas money and half a day is spent to attend a group interview an hour away).
No thanks! I"D RATHER WORK FOR SOMEONE HONEST AND UPFRONT. Maybe I'd be willing to pay for my training with someone who is honest with me. But you other folks who wrote in are right... a professional company invests in their people, and I would like to add: treats they're employees like respected INDIVIDUALS, not a herd of cattle, or a like they are just a number.

K
K
kathleennnnn
Anaheim, US
Send a message
Mar 24, 2011 10:55 pm EDT

Well...I'm scared now! I really did just make a phone call and spoke to Jamie, made an appt for tomorrow. This was all before I had even read about the company. I'm 45 year old female worked for 1 company for 24 years. I started out answering phones and moved up in the company to where I would sign checks. My old company didn't want to let me go and they are like family to me. I just want to work! Please don't mind the spelling...I didn't proof read before I sent this.

R
R
radii
US
Send a message
Sep 20, 2010 12:00 pm EDT

I have been contacted, as well, by an introductory email, then a peremptory followup that sought to upbraid me for not contacting them. The links are highly suspicious, with the description being 'workatail' but the URL pointing to:
http://www.tmkrms.com/Response/ThankYou.aspx?RecruitGUID=0C5A65DA-4D6F-4A94-A47C-167150BE472E&MLID=237&redirecturl=www.workatail.com

L
L
Laura Halcon
US
Send a message
Mar 18, 2010 9:50 pm EDT

Just got a call from Jamie from A.I.L. [protected]). She stated she was calling me back after my inquiry. I have never inquired on this company or requested any information from them. BE CAREFUL WITH CAREER BUILDERS. They are famous for scam letters and other tricks. There is also no way to complaint about problems

B
B
bobbo65
Selden, US
Send a message
Feb 04, 2010 12:06 am EST

A couple of weeks ago, I began my job search. I've been seeking out sites to hopefully better my odds and shorten the process, and have lost track of how many times I have posted my resume. about the second day in, I received a phone call from some one at AIL telling me that after reviewing my resume they were convinced that I would be perfect for AIL. This company is in the business of selling insurance, right? I have to agree with Tylerrr on the question of how closely they looked at my resume, because my resume details my 20 years of experience as a truck driver. does that make me the perfect person to sell insurance? I'll let you decide that one for yourself.
meanwhile, does any one have any real job leads for a truck driver looking for local work in southern New Hampshire?

ComplaintsBoard
A
11:20 am EST

American Income Life Insurance scam! thanks everyone!

Hello Everyone!

I would like to thank the other career seachers for their information on this web page. I was contacted today about an interview with this company and decided to do some company research before I went in for my interview, like a good little prospective employee. I wanted to learn more about the company so I could sound professional and educated about them. Well, Thank You everyone because what I read on this page saved me time and effort.

I am outraged that this company has done this before to so many people in other states! I had the same script read to me and the rep stated "dress professionally" and "bring a crisp resume". Wow!

I called right back, asked for the rep that talked to me and cancelled my appointment. I did state that I looked up their company on the internet and found that it was a pyrmid scam and was not happy! The rep didn't know what to say and hungup. Chalk one up for the unemployed! We are all not that despirate to fall for this trap. So, those of you reading this for the first time after thinking you have a career offer, remember, there are plenty of other opportunities out there. Don't get frustrated and don't waste your time with a place like this!

Read full review of American Income Life Insurance and 33 comments
Hide full review
33 comments
Add a comment
T
T
toshabbb
US
Send a message
Nov 11, 2015 1:49 pm EST

I worked for this company 2 years ago. I WAS THE PERSON WHO CALLED PEOPLE AND TOLD THEM TO COME IN FOR AN INTERVIEW!. THIS IS A SCAM (unless you're a licensed insurance agent)!
I worked here for 8 months, and in that time I saw how corrupt and horrible this company is. They have a call center of people calling you to come in for an interview (that you did NOT apply for), and they convince you to come in and sit with a Insurance Sales Agent manager who tries to get you to take state standardized test to become a licensed agent. If you do not have a car, they will tell you that you came for nothing and are not right for the position because it is an OUTSIDE SALES Insurance Agent. The ### a**hole owner of this agency, Bob, is a [censored] bag who, in a company meeting, compared working at his agency to working at Wal-Mart because of the pay and treatment. There is no HR. The "HR" is the receptionist, who is also the book keeper, who is also the manager of the call center, who is also Bob's personal assistant. She does not know how to handle HR issues. Several of us, including me, approached her about a white female worker who was going around calling all the black workers "ni*****". She found no issue with saying this to us, and was emotionally unstable and cried everyday if someone wouldn't agree with her on the phone. HR did nothing when approached by employees (there were 7 total employees in the call center, do the math). The day I quit, the owner Bob, promoted this racist child (her first job) over others who were more qualified and had managerial experience because she LOOKED the part. THOSE WERE THEIR EXACT WORDS. If I could give this place 0 stars, I would. The worst job I have ever had in my life, and the job was lying to people on the phone saying this was an opportunity. I was telemarketing numbers that were given to me with a script for them to come in. There are no morals in this place. They even convince people who don't have a car to come in for an interview, even though they know they won't give them a job because they're commissioned on having people come in. People take the train from Chicago to the office (1-2 hours including bus ride that only comes every 45 minutes), only to find out they got their hopes up for no reason. When people come in, and they tell them since they don't have a car they won't have this job unless they can get a car. This place is full of lies, snakes, and extremely deceitful. They thrive off of it. IF SOMEONE CALLS YOU INTO HERE FOR AN INTERVIEW, PLEASE BE AWARE, THEY WANT YOU TO HAVE A CAR AND WANT YOU TO TAKE 2 TESTS TO BECOME A LICENSED INSURANCE AGENT. They even have a presentation they show you about how much money you can make, which is complete BS. STAY CLEAR OF THIS AGENCY. The other agencies under American Income life have a better way of working and I would definitely recommend the Indiana office and all others in the area. I have had contact with a few and interacted. This office is the only one that is literally a snake in the grass. I heard Bob saying he wanted to be better than the other offices and will do whatever it takes to be better. The only reason I waited 2 years to write this review is because this place was such a horrible place to work and I needed to cleanse myself of this establishment. Kudos to the Indiana office for keeping their office and work environment up-front and clean. They hire for the same Outside Sales Insurance Sales position, however, they tell you up front and are honest from the get-go. The Bob Olson agency will lie to you at every bend they get to beat other offices.

L
L
Lori “jazzgrrl” Vaughan
US
Send a message
Oct 14, 2015 8:34 am EDT

Well this companies scam is getting more and more sophisticated. They called my husband last week who is an employed Project Manager for a family owned Roofing and Construction company. They claimed they got his resume from Career Builder. They gave him the same script that people listed above. They actually told him they work with union contracts and builders. But where very vague about the job description. After we got online and did some research we ran across this site. He just got off the phone after canceling the appointment. I am in sales. I understand 100% commission jobs and what you need to do to be successful. However, if you can't state up front clearly and precisely what it is your company does, then you are not a legitimate business and will always be considered a scam no matter how successful you become because your methods are deceptive. Thank God for this site. My husband would have taken a day off of work, to go to this interview.

C. Tabor
C. Tabor
Woodridge, US
Send a message
Nov 20, 2012 9:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

AIL is still at it! Just got a call this morning stating they saw my resume on line and wanted to invite to me an interview on SATURDAY morning! Was told the position consisted of driving to UNION MEMBERS locations to drop of renegotiated contracts. No cold calling or selling involved. Decided to do some research on the company and ran across this thread! Thanks a bunch for the feedback. Will NOT be attending the interview after reading all the comments about the company.

C
C
ChiTown123456
US
Send a message
Aug 16, 2012 9:44 am EDT

On August 16, 2012, I received a phone call from a "Jennifer" (no last name) who indicated that she is with American Insurance. The company is based in Woodridge, IL. The phone number I was given is [protected], ext. 501. No-last name "Jennifer" indicated that "Richard" (no last name was provided either) saw my resume on Monster, and Richard was interested in interviewing me. No specific position was provided. I called the number to ask about "the position" since I wanted to know. She was very evasive. I got the impression that this was nothing more than a glorified "sales" job and nothing more. After several attempts, I finally got the answer "sales" -- I was right on target. I am a pharmaceutical professional, so I thought "how odd" that they would be interested in my credentials. In the end, I said "No, thank you. I am not interested. Good-bye." I do not know if this is a scam or not. I do not know if this is pyramid scheme or a ponzi scheme. The one thing I do know is that I don't want to work for American Income Insurance Company. Sales jobs are a dime a dozen.

S
S
SP_C
US
Send a message
Feb 23, 2012 10:21 pm EST

Appears AI is still doing business in Woodridge. I just got a call that fits the description others have posted, totally out of the blue. Gal told me I'd only have to come into the office twice a week then suggested a day & time for an inteview ("Dress professionally and bring a fresh resume." Like I'd come to an interview with anything less?) which, after reading previous posts, is NOT gonna happen. Waste of time & gas to drive 75 minutes one-way only to walk out laughing after maybe 10 minutes.

There may be folks willing to work on comission for an outfit like this one but I'd be the first to admit I don't count myself among such a select group of scammers thankyouverymuch.

D
D
DHS444
Des Plaines, US
Send a message
Nov 15, 2011 5:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wow I guess because the high and might Erika_Leigh said so it must be true. Shut the f*** up you lying ###! AIL is a joke of a company and I can say this because I actually worked there. Also, not all sales positions are solely commission based. I earn a salary and I am in sales. AIL tells you what you want to hear in hopes that they can get you to agree to the position. Each time someone gets hired there the manager who hired them gets paid a hiring bonus. Additionally, no respectable company has new employee training sessions every two weeks. Why is that, you ask? Because 80% of the people they hire don't make it out of training because they realize what a joke this is. If you love being ### on by superiors in meetings, driving to appointments in very dangerous neighborhoods in Chicago, having to pay for everything without being reimbursed, and having absolutely no life, then AIL is for you! Even the gas allowance that they promise you when you interview is not given to you until you "bonus" three straight weeks in a row and can be taken away from you if you do not bonus for one week. Bonusing is selling at least $1100 ALP per week, which is a pretty lofty expectation if you have seen the leads they give you. Also, this is not soft sales. You make your appointments based off the guise that you are really going there to give these people a free "discount card" or their free "union benefits" (which is nothing more than a $3000 AD&D policy), or a free child safety kid. Once you open the laptop and start talking about insurance, these folks usually ask you to leave. Not to mention most of these people don't have the education or income to afford one of the overpriced whole life policies that AIL has to offer.
Also, did I mention that AIL never teaches you about the insurance aspect of the business during training? How can one sell a product if they have no product knowledge?! These people lack every bit of professionalism that they want you to think they have. If you want to know more about how despicable this company is please feel free to email me or send me a comment. I would like to get the word out to local media about the sham that is AIL and would love to hear from other former employees. I have plenty of dirt on this place from my dealings with them and would love to take them down a peg. Don't believe the hype -- AIL is a sham that preys on people that are too stupid to know better.

E
E
Erika_Leigh28
Salem, US
Send a message
Nov 14, 2011 10:30 pm EST

okay. first off. I know people who work in the insurance industry for 30+ years. They confirm this is not a scam. Look up what a scam is. If it was a company that hired you and you never got paid, had to "invest" money into them, then they disappear...that is a scam. Clearly they are not a fly by night company so that puts that to rest. They do pay you but it's not a salary or hourly wage. It's sales, if you don't like sales don't do it. Also, it's time Americans take responsibility for themselves, you bunch of whiny self entitled lazy people. Life insurance and what they sell isn't a scam and if you can't afford it or don't know what you need then it's up to YOU the consumer to do your research. Just like all those people who took out loans because the banks told them they could afford it and gave them loans way over what the person could afford. That's the banks fault. Banks are scams. Take responsibility for your own life and when the bank tells you they can give you a loan for x amount and you know you only make about 20, 000 a year, guess what you DON'T TAKE THE FRIGGING LOAN OUT [censored]. It's not the banks job to look out for you. It's YOUR job to look out for you and not try to live above your means. If you can't afford life insurance. Don't buy it, but don't blame someone else for trying to sell it to you.

D
D
DHS444
Des Plaines, US
Send a message
Nov 07, 2011 10:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

OK, first off, I want to say that I actually did work for this crap-bag, dishonest company. I have read the posts on here by the AIL marketing folks that are trying to defend their name and everything they are spewing was complete garbage. First off, they give you leads that are mostly non-English speaking, or people who don't make very much money. When I worked for these clowns, 90% of my appointments were in a bad area or the West Side of Chicago. Not to mention, the MGA at the time, Mandus Buckle, was a complete egomaniacal narcissist. I was very pleased to find out that this guy was later fired for sexual harassment. They also make you bring your own laptop or purchase one if you don't have it and none of it is reimbursed to you if you get let go. From day one, I was fed nothing but [censored] by a bunch of [censored]ers! STAY AWAY FROM AIL!

H
H
Hagy
Wood Dale, US
Send a message
Apr 14, 2011 5:23 pm EDT

I also recived a phone call from AIL today morning. The caller told that the work is something related to union dues calculation etc.. I asked about the position title and she told me that a kind of representative . Because I have a finance back groud, I asked whether this work has any connection with finance dept and she told me, no . She told me that they will give traing and you do not need any experience. From her answers itself I doubted that this may be a scam. Again I aked about the salry range and she told me 60000+. wow 60000 + for a customer reprasentative? ! . That's why i serched in the internet to have a background check . Thanks for the comments and the informations. AIL is 100% scam .Dont waste your time and gas money . Good luck

J
J
JenWil
Matteson, US
Send a message
Mar 17, 2011 7:22 pm EDT

Thanks All for the informative postings! I too got the "call" from an HR rep saying the regional HR director saw my resume posted and wanted to set up an interview. I told the rep I would call her back because I wanted to research how far of a commute it would be for me. Thank God I found this site.

ComplaintsBoard
D
2:15 pm EST

American Income Life Insurance misleading interview

I just came from the first "interview". I am supposed to go back for the second "interview" but I just came out and asked the person interviewing me if this was an interview for a job or a job "opportunity". She said it was an opportunity. I felt so tricked. It just felt wrong with so many people signed up for the same time with the same person. I am so glad all of the people before me posted. I won't be going back because I don't want to be associated with anyone that tells you they have gone over your resume and wants you to come in for an interview that is actually a sales pitch. It can only go down hill from there if they are dishonest with you to get you in there. I feel so bad for all those people hopeful that they got a job interview in these difficult times, only to be scammed. Don't go if they call. You have better things to do.

Read full review of American Income Life Insurance and 15 comments
Hide full review
15 comments
Add a comment
D
D
DEL RENE Situation Coach
Princeton, US
Send a message
Aug 09, 2012 6:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Listen, I stumbled upon this Blog and would like to share my opinion. As a Sales Consultant, Mentor, Trainer and Situation Coach, I understand where you guys are coming from who are complaining about what AIL, it is or what it is not, but the truth of the matter is that if your looking for a pay check most likely sales is not a career for you. Life has no guarantees and either does a career in sales. In any sales career you are as good as your last weeks total sales production and if you are afraid of working of any type of commission, you need to either go back to school and get a high education or go into a office job (J.O.B. =just over broke). Listen it is ok if you cannot make the cut, but please do not point the blame at a company that is still in business and your the one who is unemployed. Obliviously, they have found continued success in their industry. It is always easier to make an excuse and point at the other guy, over being accountable for a person own actions and admitting what your limitations are, or perhaps this was the experience in your life you needed to let you know what your particular level of dedication is, or what you are willing to do to get ahead. As, I told my son the other day, some times you have to do the things in life you might not enjoy, but it is good for you to gain the experience you need in order move forward and maybe ask others to do the same. Then I told him to eat his broccoli, because it was good for him. With that said, all of you guys and gals have the potential to be successful at what ever you what to do, the trouble is that a lot of people do not know what they want to do and get caught up in careers they probably did not intend to go into, but it was means to an end at the time. I have even heard my clients say that they stayed in a sales career, because they found some success and then quickly found their back against the wall with debt from purchasing a lifestyle beyond their means. The bottom line is to make sure you communicate clearly and go into any interview with viable question about the company and know what your limitations are prior to committing to the interview slot, you could be taking someone else's slot who will appreciate the training and sales experience and missing out on the interview else where that is meant for you.

Del Rene, THE SITUATION COACH

S
S
strangerdanger
Las Vegas, US
Send a message
Jun 07, 2012 11:29 am EDT

You had to write about your "friend?" Sounds kinda fishy to me. You're probably some [censored] with another company posting crap about a A rated company. Ryan is a top producer and manager in the company. I think he knows what he's doing and does it the right way. Besides you can't recode business these days. It's all on electronic apps. It has the agents' name on it. Managers can't recode that. Heck, not even state general agents can.

Stop talking crap and get a life.

C
C
Complainant8192
US
Send a message
Feb 14, 2012 5:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Well how do I start? I used to work for Santa Rosa Office...
My friend recruited me into the company thinking he'll get the bonuses when I'll start making money. However, once I got hired and started to make money, my friend was fired and MGA Ryan Kendl, talked bunch of bad stuff and made fun of not only him during his meetings, but also laughed and joked about all the people that decided not to work for the company. Also, he teaches to fraudulently put the "right" wrong information on the apps so that more people would buy the insurance and ofcourse so that he would end up with more bonuses. He is a liar himself and teaches others to lie. When I wrote my biggest policy and roughly should have got paid $2, 000, he, Ryan Kendl, coded the policy to himself. (Basically stealing my money, not sure if there is any legal foundation to that one.) The leads are outdated and been seen couple times, lot of cold calling, , , When I brought the issue to him, Ryan Kendl, he acted like nothing happened and then "decided to let me go", ofcourse keeping the business I wrote. I am not the only one, hopefully people like him, Ryan Kendl, get their insurance licenses revoked and I'll do everything to make it happen. Guys, if you had same problem or been tricked, make sure you FILE A COMPLAINT WITH DEPARTMENT OF INSURANCE and take it to the courts. Half of what they doing is completely fraudulent. He. Ryan Kendl, will willfully lie to new hires in order to just get his bonuses. Oh and I've tried to resolve the issue by contacting the company itself, so far nothing has been done...THIS IS NOT A LEGITIMATE JOB! NO LEGITIMATE JOB WILL REQUIRE YOU TO PAY FOR TRAINING!

M
M
mld10
US
Send a message
Feb 23, 2011 10:37 pm EST

I don't think that you can generalize the insurance industry as having a high turnover rate. You have to be more specific. For example, based on what? New agents persistency after 6 months, a year, 2 years, etc? We can debate said specifics until we are blue in the face, however, I worked at an agency (not ail) where new agent persistency was traked for 3 years. Meaning they took the number of people they hired in a given year and measured against how many hirees were still with the agency after 3 years. That percentage was hovered between 40-45%. In other words, 4 out of 10 agents were still with the same agency after 3 years. When you compare those figures to AIL's agent retention of 5% after 6 months, it is pretty clear that AIL does indeed have a VERY high turnover rate. It would be easy for you, MichaelAIl, to dismiss that statistic as the insurance industry's nature, but clearly AIL set's the bar for very poor agent retention.
40% of agents stay after 3 years at a NON-AIL agency and 95% leave within their first 6 months with AIL. Something not quite right wouldn't you agree?

M
M
MichaelAIL
Asheville, US
Send a message
Jun 11, 2010 9:06 pm EDT

Most insurance bring anyone aboard that wants to do insurance. They also want people who have had several years of experience in sales, any kind. Those people they bring on board, also sell to their families, friends, neighbors, aunts, uncles, parents, brothers, sisters, anyone in their social circle. Which, you can verify by asking almost anyone who sells for other companies.

Samantha B - I strongly doubt that you've done insurance, because the entire insurance industry has a high turn over rate. The only reason why American Income stands out from the rest of them, is because most of them deal with strictly cold calling, door to door sales, selling to families. And that turns most people away. Whatever a previous agents opinion on the company is, I guarantee they will say, that they didn't have to just door to door sales anyone [unless they specifically chose to] or HAD to sell to their family [not to be confused with WANTED] or even had to pay for leads, resources, office space, training, management opportunity. Most 'reputable insurance companies' operate under that mantra. So, yeah American Income brings in more agents, which in- turn agents quit [with the already high turn over rate] which makes it seem even worse.

Samantha B - I would strongly suggest doing a little bit more research on these subjects before you post a response to people. Trolling, is a brainless talent, which results in shooting many blanks.

S
S
samantha B
Dallas, US
Send a message
Jun 11, 2010 5:57 pm EDT

Or what American Income could actually do is spend their time and resources findind, hiring, and training people who would actually be a good fit for this job. You know, just like how every other reputable insurance company operates.

M
M
MichaelAIL
Asheville, US
Send a message
Apr 19, 2010 9:03 pm EDT

This is in response to Debra Merritt (original poster)

If someone from AIL tells you they will call you and schedule you for the second interview AFTER you have had your first interview. I will guarantee you, you did not get the position and you will not be getting called back. So the response the person you gave was very correct, it was an opportunity for a job, but that opportunity had just passed you up in which the person who interviewed you decided for some reason you would not be a good candidate by what you said, what you did, or even simply by being late. Obviously, I do not know your personal qualifications or disqualifications but I know that it would have been for one of those reasons.

The reason why they bring so many people in is for many reasons, one of the main reasons is not everyone will be selected and odds are out of 10 people who come in for an interview maybe 7 will be brought back based off first impressions or resume and then out of those 7, 3 of them may not be qualified or even interested and then with the remaining 4 maybe 3 can make the financial and time commitment and out of those 3, maybe 2 will make it passed the licensing process for whatever reason it may be. Then maybe 1 will decide sales or insurance or even the working time is not for them and leave. that leaves 1. If it were an army of 1 that would be great but the fact of the matter is every job, career or any opportunity is a numbers game. That may sound harsh to give all the people who are coming in a number, but when you go in to interview for any other company, whether it be insurance or sales or even food industry or ANY industry it's all a numbers game. It could be a numbers game as in we need 10 servers and we will hire 15 because for whatever reason or we need 3 cooks or anything. That's business and unfortunately business takes bodies and bodies sometimes need to go through the metaphorical ringer.

M
M
MichaelAIL
Asheville, US
Send a message
Apr 19, 2010 8:54 pm EDT

In response to MBA4career

I read all of what you said and overall I find you a very smart individual. I like the fact that you made yourself very clear in a lot of the things that you were talking about which i've been reading many posts today, realized that most people who didn't want to work for AIL pretty much just added nonsense jargon with some swear words and more swearwords.

I really do not know where they were in a "rent-a-office" it could have been for the reason that the office was just opened or they have not found a location as of yet or for many other reasons that you or i do not know. But I personally would have never done any hiring without a real office. Which this is a legitimate reason to think it is sketchy.

But on the shaving or un shaven factor. I really think that is more of a personal decision for each individual. It's as if i were to say I think this woman is uneducated because she has long, blonde hair. That's all personal preference. The people you may have seen may LIKE their facial hair (or maybe they really did forget to shave). From another aspect I am now 24 I started with this company at 21 and facial hair and a suit actually helped me because if i am seeing people who are either 2 times my age or even more and they see a young guy in their 20's talking about insurance to them i have seen first hand where they show you no respect because "you are just as old as my son" or "my daughter is your age" . Which in your post you had stated just that, they were just Young men whether it be complimentary or uncomplimentary. Facial hair may give one a little older look that the person may be looking for that. As far as intimidation factor goes, I would assume that most 350 pound men in a suit seem intimidating, not because that's what they are going for. but because of their general size. It's the same reason why people are intimidated by black people in baggy clothes that may be walking in your direction. You are perceiving it to be just that, whether they are intentionally trying to be intimidating.

As far as myself, I do work for American Income and I am proud to be working for American Income the office that I am in is in Asheville NC (actually swannanoa) and I will state my full name. Michael Ellis, I am an MGA for the company and i can honestly say this job is not for everyone. If it were everyone would be doing it. But it's not, so if you are unsure of if you should go, I say you should go, find out for yourself if this position is for you. If not, then at least you made that decision and didn't potentially miss out on one because of what you read. Everyone has different tastes, wants and likes. And who know, you might like it.

M
M
mandak520
Nashville, US
Send a message
Jul 07, 2009 10:03 pm EDT

I have a quick question that I hope will get answered soon as I have an interview with AIL later this week, but do the job titles for the sales positions state "Enrollment Representative"? I am not looking to get into sales and the job posting did not mention sales at all. Also, the salary listed was no where near 6 figures, it is only in the low 30s. From the job posting, it sounds like it is more of a customer service call center position. So I was just trying to make sure that this was different from the sales agent jobs. If anyone knows, please let me know. Thanks!

M
M
MBA4Acarreer
Lexington, US
Send a message
Jun 12, 2009 3:11 pm EDT

WOW! I have been to about 20 interviews over the last 3 weeks, and these people are the least professional of anyone I have ever had an interview with. Let me be clear, there are obviously people who find success with this firm, because their parent company has huge revenue and good profit compared to other insurance firms. What I am saying here is that the people I have dealt with are extremely unprofessional.

First of all, the first person I spoke with was a sort of telemarketer; obviously reading off of a pretty poorly written script. She said she had just pulled my resume of of the internet, and was traveling between the Louisville and Lexington, Kentucky offices. She then asked me to meet her the next day, and to bring another copy of my resume with me.

Because I research every firm I interview for before meeting with them, my next step was to research American Income Life. I found out a great deal about the parent company, Torchmark Corp., and that they were not a "scam" like most of the links related to American Income Life claim they are. However, I also found that there is no Louisville office and no Lexington office (according to their own company Website). More than the obvious lies I had already been told by their telemarketer/recruiter, almost every bit of information I was able to find about American Income Life led me to believe they were dishonest at the very least. For one thing, almost everyone defending them on the "scam" and "complaint" sites are either cut/pasting the same message to multiple sites or seem to have very little relevant information to defend against the attacks against the firm they claim to work for.

With all of that said, some of the people complaining are just not cut out for sales work of any kind and are expecting to be handed huge paychecks for nothing. I want to make it clear I am not one of those people. I know what sales and commission jobs are all about, and I fully realize that most, if not all, insurance sales jobs require you to invest a great deal of time and some money in order to become successful. I'm just talking about their level of professionalism and dishonesty here.

Despite the "shifty, " scripted call from the telemarketer/recruiter claiming to be some sort of manager wanting to meet with me, I decided that I should at least attend one interview because of the state of the current job market and to expand my opportunities. This led me to lose two and a half hours of my life I would never get back.

The "Lexington Office" was really a sort of "rent-an-office" where about 15 different companies were obviously renting offices and meeting rooms to conduct hasty operations and interviews. When I walked through the halls to check the place out (because I always show up early for interviews) every office had a little temporary name on each door and was obviously not an official office for a multi-billion dollar insurance firm. There was not even a sign in front of the building, excepting the one that said something along the lines of "office rooms for rent" or something along those lines.

For one thing, the woman I had spoken with, Amber, was nowhere to be seen when I arrived for my interview. Instead, a young man (he looked to be about 20 years old) led me to an elevator where his boss was waiting for us to enter the elevator. Niether he nor his "boss" had shaven that day. In fact it looked like the two of them were fresh out of high school and fresh from a camping trip. Sure, they has shirts and ties on, but for the love of God shave your face! After a 45 minute "interview" where this kid took me to a rented conference room about the size of my hallway closet and attempted to lie to me about a number of things regarding the success of the firm's sales agents, he finally told me it was a MLM where sales-team managers got a percentage of their sales rep's sales.

Once that was all over with, I was asked to stay for a "second interview" which turned out to be a sales pitch from a supposedly former NFL player who looked and acted like a leg-breaker for the mob. Not only did they ask me to fill out some information which most people would see as free marketing research instead of recruiting material, the 45 minute interview now turned into a two and a half hour ordeal, where I felt threatened, insulted, and wasn't sure of this thug and his underlings would even let me leave unless I told them what they demanded to hear. Let me explain.

For one thing, the huge 350lb thug conducting the presentation was the only one out of the five employees and managers attending who had shaven that day, and he had some sort of evil looking goatee and a nice pin-striped suit (making him look even more like a mobster). Once he had finished what I can only assume was his best sales pitch, he asked each of the five men being interviewed how many sales we could close out of 10 by using that pitch. The first guy said 70% or 7/10. The next guy and all the rest said 50% or 5/10. Yes I said 50% also, just trying to be polite and show some enthusiasm, because this huge brute was obviously getting mad at our answers. I can't think of any sales person in any industry who would actually have a 50% sales closing rate.

The guy then says, "well you have made our decision easy. What you have just told us is that you have no faith in our products and no ability to be sales representatives. Almost everyone says 10/10!" I asked him if he had a 100% closing rate and he answered in the negative. He was so mad about my question that he spent the rest of the presentation attempting to make me feel stupid by telling me how successful the salesmen in the room were and some other irrelevant information; basically trying to bully me into agreeing with him by showing his aggression toward me. Even when he told us his average sales people closed one out of three sales attempts (33% opposed to the 50% I had suggested), he still posed that information at me like I was some sort of idiot.

After the "meeting" or "second interview" or whatever these guys want to call it, I met with some of the guys on the parking lot. We all sort of stood there looking at each other for a moment before I suggested those guys were the least professional I had ever met (I could tell the other guys were scared to say anything). Everyone agreed, we had a few laughs, we all shook hands, and we wished each other luck in the job hunt. The yougest guy out of our group of five was litterally shaking when I shook his hand. I told him to apply to as many jobs as possibe, to attend as many interviews as he could, and to never let someone intimidate him into working for them. The kid smiled and we parted ways.

My suggestion to anyone looking for a job in this tough job market would be the same as I told that young man. Oh and by the way, steer clear of American Income Life. You don't want to be tied in with people like that. And for those of you who try to defend these questionable business practices, I suggest you kep your names to yourself.

ComplaintsBoard
V
11:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

American Income Life Insurance scam employment offer

I was called today 11/11/08 by American Income about a job interview for a job I didn't apply for. They mentioned they got my resume from career builders and that the position was for many management positions.

I searched the web to do background information on the company to be prepared for my interview tomorrow and found that they were a scam agency and that they informed me to bring ID and a hard copy resume-- I thought they had my resume from career builders already so why bring another one?!

Anyway, I appreciate those that took the time to write these complaints. It stopped me from waisting my time and canceling my volunteering at the shelter tomorrow. They probably would have wished I hadn't showed up!

Read full review of American Income Life Insurance and 4 comments
Hide full review
4 comments
Add a comment
M
M
Mr. RIS
US
Send a message
Feb 17, 2010 11:00 am EST

WOW! They just called me not even 5 minutes ago and was like come in tomorrow for an interview! I didn't even believe what she was saying one because the lady that was on the phone Anggie couldn't even speak clearly about the company itself! I was like if you are the forefront person of the company you should be very well spoken and know everything about the company! I just canceled my appointment as well at 10:45am! Thanks guys I really appreciate it because I really do need a job but I don't have time to waste on no scam jobs!

I
I
illwill
US
Send a message
Jan 06, 2010 11:12 am EST

Thanks so much I had a call this morning from them and I was about to get happy but then I called back and put their number on google and found this. So I'm glad I won't be calling them back

K
K
Karen
Mooresville, US
Send a message
Mar 18, 2009 4:09 pm EDT

THANKS A MILLION... I just cancled my interview for 10:45 am.

J
J
Javier Gonzalez
Send a message
Nov 13, 2008 8:34 am EST

They call me for a supervisor position I am the head of the family and my wife is really sick and we are struggle in bills trying to find a job, you don't do this because you know how difficult it is to save the gas money to go to interviews and my interview was 10:45 thanks because when i check the name of the company American Income/ Logan & associates find out that was a scam

ComplaintsBoard
11:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Jason. Before you concider employment with this billion dollar company, I ask you read this review I have posted as it may save you MUCH of the aggrivation, time, and money, that it cost me. I did not take the time to type this up because I have way too much time on my hands, I simply typed it because I want others to learn from my "and others"...

Read full review of American Income Life Insurance and 48 comments
ComplaintsBoard
N
5:26 pm EDT

American Income Life Insurance strange phone call for interview

I had a phone call from a recruiter for AIL - saw ad on Craig's List and sent in resume and she called wanting to talk to me about a job opening. She said they had a number of jobs open. She did ask me if I was looking for a career.

Having done a lot of HR, sales & recruitment myself I could tell she was working off a script. She conducted a phone interview and said because of my answers I was to come for an interview. She said a time - I said ok and then realized that I had another commitment for that time. I checked my calendar and told her I had to make it another time.

She then got a bit hostile with me "I thought you wanted a career" to which I said I do but I have a commitment. She said she didn't have any other time because she was too busy and she was at the end of recruiting and wanted to wrap it up on Friday. She told me to see if I could change it and call her back and she would pencil me in and maybe she would have another time.

I found the whole conversation strange the way she conducted herself, that she was hiring for multiple positions but there was one slot open to interview at 11:20AM on Friday.

I then looked them on on the web and found various complaints and thought okay this sounds familiar. Also, it told me that she was giving me a deceptive pitch and that there were definitely other appointments open.

As far as I am concerned they can be a great insurance company and have a good product but when it comes to hiring
there are specific rules issued by IRS and the state that you are in that governs Independent Contractors and what you can have them do and not do to be in compliance. Several recountings of others' experiences with this company would not fit within these guidelines.

There are "jobs" and there are "business opportunities" and any advertising should be clear what they are offering. This is a not a job it's a business opportunity to have your own business as that is what an Independent Contractor is. You are self-employed. Their advertising and phone interview was misleading. I was offered a job opportunity and it is actually a business.

I called back and cancelled. Have found in business that if you are just honest up front you save a lot of time and money.

It is my experience that a company that is deceptive on the hiring side carries the same management style to their customers and it's what you could expect on that end!

Read full review of American Income Life Insurance and 17 comments
Hide full review
17 comments
Add a comment
P
P
ProfChaos
Chicago, US
Send a message
Aug 07, 2012 10:21 am EDT

These people will hire anyone. If you have spent thousands of dollars on a college degree (which I have), I would advise you find something better. If you do not have the college degree, or love sales, it would probably be a great step in the right direction (especially if you are a people person). I have been contacted by too many people saying they need a 'financial advisor' and it turns out it is just a door-to-door sales job. At the informational meetings (which they call interviews) they will tell you how you can make so much money while sitting on your couch if you are able to recruit another employee... sounds a bit like a pyramid scheme if you ask me. I am just as frustrated as many others who have posted on this page with all the companies with these 'opportunities' available. I wish there was a way to block certain employers from viewing your resume altogether.
Lastly, when submitting a post with positive feedback about the company you work for, said company would probably appreciate you sounding educated and spelling everything correctly, especially when there is a spell check option at the bottom of the page!

J
J
joe
Santa Rosa, US
Send a message
Jun 02, 2009 1:54 pm EDT

This is such ### for them to do this to people, including me. I hope the go bankrupt or sued. Mother###ers messing with people's lives.

P
P
Pfist
slc, US
Send a message
May 26, 2009 11:49 am EDT

I also work for ail. When i was first recruited i was living in NV. I moved myself and my family to UT for this opportunity. I Was told from the get go that AIL is a commission only job... Yes this job is not for everyone but if you can do it you should. It took me 3 weeks to pass my test. ok done. and 1.5 week to learn my script) you get a sales script for HR reasons, as we work with union like the FOP and the Fireman's assoc. they want to know what we are saying in the home...) my first week of training i was giving a sale by my manager to get me a pay check. it was a nice pay check like 700 for one week not bad i guess. Once i was on my own i did great for the first couple weeks. almost got out of debt then too! but after that i started having a hard time... not sure why but i did... after two weeks with no pay check my manager wrote me a personal check for 1500 to help out my family then went out in the field with me to see what i was doing wrong and to help me. he wrote me three sales and got me back on track.. what kind of manager do you know would give you a personal check to help your family out?

and The products we offer are great. i have a policy with them and i am currently 21. for 65 dollars a month i get 150, 000 whole life guaranteed instant pay out with the freedom of choice! wow right.

Yes this job is hard, yes some of the managers are ###holes but if YOU do YOUR best and give it your all you can make 100, 000 a yr like me...

M
M
Mrs. L
Eugene, US
Send a message
May 18, 2009 8:25 pm EDT

I have worked for AIL for 2 years now. I am so thankful for my job and this company. What we do is incredible. We help families in need every day. We provide free services to the community. We keep bags of food in our cars for anyone in need. Suggestion: Before you make a decision about this company, how bout you actually research the COMPANY, not someone's opinion. Feel free to visit altig.com and ailife.com--there you will find FACTS about how long we have been in business, how we're traded on the stock market, the services we provide, etc. It is such a shame that people are bad-mouthing such a great company and selfishly taking a career opportunity away from people in need--especially in our tough economic times. We are actually growing, actually hiring! We offer fulfilling careers and opportunities for advancement. I truly urge anyone who is fortunate enough to be offered a position to get the facts--the truth. If you're the type of person who believes everything he/she reads, you are not the right fit. We hire leaders, not followers.

J
J
Jennifer Badawi
Boonton, US
Send a message
May 07, 2009 1:40 pm EDT

I was wondering about this scam with AIL because i have received a phone call today from some guy over there and they had told me that they recieved my resume on Monster.com and said they were wondering if anybody has offered me a supervisory position and i said no and then proceeded to ask me if i was working and if i could come in for an interview and spend a couple of hours and to bring 2 resumes and pen and notebook and to ask for a Marc Bakford. Should i be worried about this or am i okay.

Jennifer

B
B
Becka
Hillsboro, US
Send a message
Apr 02, 2009 12:31 pm EDT

I have worked for American Income for the past 3 years and everything they said they were going to do they have done and have made me very successful. Of corsce they read off a script to interview with as many people they have to talk to it only makes since they are looking for certain traits in people and don't want to waist anyone’s time or money. The comp. invests a lot of time and money into you if ever offered a position with them. THEY are a greet comp. to work for you just have to work hard for it, and trust me it pays off quickly.

G
G
grlwnaknow08
Wheeling, US
Send a message
Mar 10, 2009 11:02 pm EDT

So i'm guessing most of these complaints are about the job, NOT the insurance? Because i just bought some life insurance, and i'm going to be paying 30/month. Is that too much?

C
C
confused
US
Send a message
Mar 05, 2009 10:05 pm EST

HELP? I got a call at seven in the morning from a Beth something about an interview/job offer. She said that she got my resume from some website. This is exactly how she said it, " I got your resume off of flaimmyer..." Her voice just trailed off and I couldn't really hear what it was that she said. I have been posting up my resume on www.Careerbuilder.com and being out of a job, I was really excited when she called so, I couldn't really hear her. She said that I will be interviewing tomorrow for a Customer Service Representative position. The position entails being on the phone and meeting face-to-face with members/customers regarding their accounts. She didn't mention anything about sales. So, my question is; is there even a Customer Service Representative position that exists within AIL? Am I being duped into believing that I'm going to get a job. She did mention to "dress appropriately" and bring a "fresh resume with three references". One thing I found odd was the location of the office. She told me that I have to look carefully because the building that this office is in has no signs or names or even a number address. She also gave me a code or pin number so that I can "buzz" myself in at the entrance. ? I'm still a college student and I'm just so confused right now. HELP? Should I bother going to the interview?
One thing I found odd was the fact that there are virtually no websites that gave a full description of job titles within AIL. Every website that had a "Career" link/button led to nowhere or were un-clickable. Not to mention the job recruitment hotline, [protected]. When you call, the person on the other line cuts you off, asks for all of your information regarding address, phone number, email address, full name and time of availability. When I called, (twice, questioning the "customer service position) I was cut off and told that my questions couldn't be answered. The operator said that she wasn't authorized to answer any questions regarding ANYTHING about jobs and HUNG UP ON ME!. I was like, WTF? Isn't this a JOB HOTLINE? Aren't they supposed to answer my questions at least or give full descriptions of available positions? I've called so many job hotlines and this one by far was the weirdest one! After looking up the company, I found all these posts and complaints. One other thing, it took me FOREVER to even figure out what company this Beth was calling from because she wasn't speaking clearly at all. She told me that she was calling from American Income but, when she left a message on our answering machine, she said that she was calling from AIL World. When I called her back, her answering machine message said that she was Office coordinator of National Life Income... GOSH! She must be some super-woman because she's working at three companies at one time!

M
M
Muddog
US
Send a message
Feb 21, 2009 1:40 am EST

you all seem to my ignoring one comment I saw on here. there is money to be made. I'm sure theres issues in some of the offices with managers going a little crazy. but I am in a small office only a few agents, with absolutely no turn around. we all worked our butts off in the beginning getting out information down and doing ride alongs. but how else are you supposed to train? Just watch a video and jump in? I was not mislead on my original contact, i received a call from the person I interviewed with, who is high in the company. I had a second interview a week later with the region manager. I was offered the job if i could get my license, I did and everything went smooth. They even paid for a large part of my fees that were involved with me getting my license from the state. There's union dues, yep. Guess what? Every union has dues. Wouldn't it be a little hypocritical if a company that works soully with unions, credit unions and associations NOT to be part of union themselves? And find my a contractor thats not part of a union. Yes your a 1099 Contractor employee. So no you dont get paid unless you complete a job. Thats what selling is.
Not everyone is capable of making big money, sorry if you were one of them. Sorry if this didn't work for you. But like all thins, you need to work to make it.
Theres no easy job for big money. You have to work hard for big money. Its common sense. And dont think that I've just been sucked in with a scam. I'm a personal producer, i chose not to pursue management and to keep selling, so I can't stand and say I know anything about the management scams on here. But the job is real if your work is real. I've met enough successes and been enough of a success in the last 2 years to know that.

J
J
jumic01
US
Send a message
Feb 06, 2009 3:29 pm EST

I got a call yesterday and wondered how I got the call... I was driving so couldn't really talk. I called back and still wondered how they got my information because I did not remember applying for ajob with them. I set up an interview and was told they would send me an e-mail. They did not. So, being inquisitive I looked them up. WOW! First hit I got was about what a scam this company was and how they recruit off of Monster.com which I had subscribed to. I go to Monster's site to find they had been broken into and personal information was taken so that they sent everyone a new password for their accounts. I called early this morning to A.I. and the message was that it was not a real phone number. I called after 9am and got a receptionist who said she would get the girl who originally called me for interview to call me back. I got on the net and did a load of research. There is even an investigative reporter doing a project on how people are scammed by this company. It is very eye opening and very sad given today's economic situation and how hard people are out there looking for work that there are companies like this one being allowed to carry on like this. OUTRAGEOUS!

ComplaintsBoard
D
10:12 pm EDT

American Income Life Insurance employment danger

My main purpose in writing this article is to inform solicited/prospective employees of AIL about the hidden risks associated with this type of company. It is a bit long but it is to INFORM you, the brief summary bullets are just below.

NOTE: Since I have quit my insurance license and resume with sales experience flags me for lots of phone calls for sales jobs. There are MANY companies that operate the exact same way, JUST BE VERY CAREFUL. I myself will never consider a job even close to that one EVER again.

BEFORE YOU OFFER YOUR CRITICAL OPINION READ WHAT I WROTE. I am not a disgruntled ex employee. I made a choice to work there got duped and never make the same mistake again.

Now in my opinion through comparison the whole life is actually a good value. The term life, accidental, cancer and hospitalization is an okay value.

Boiling it down
- The v-a-s-t majority of agents hired will never be successful.
- When I left 32 agents worked there, now only 16 are left (Jun08-Sep08).
- None of the agents and lower managers are making any money. (I know because they are writing less business than I did and have a higher cancellation rate.)
- Systems, speeches, and presentations are designed to keep you positive and ignore the fact you are bleeding (money) to death.
- You can make more money working 2 full time jobs and do less hours.
- Managers talk about their successes 5+ years ago nothing from Raleigh, NC.
- “We mass produce insurance to mass produce our income.” Managers mass produce agents to mass produce their income.
- Please be careful, I’m not saying to not work there, but the odds are incredibly stacked against you.
- The system is arranged for senior managers to profit.
- If you’re not making it and can barely provide for your family, they don’t care, because they’re making plenty off you.

Of course this is my opinion but if you have any questions, constructive criticism I would be more than happy to answer. I have done my best to describe facts I witnessed way more than a few times which takes out the doubt of isolated occurrences.

Recently relocated to Raleigh, NC my wife and I had already applied for many jobs throughout the area. My wife was actually contacted first and she went in for an interview and afterwards got me interested. We were told to come in for the Monday morning meeting, that the “regional manager and state agent would actually be in town for the meeting and we could meet them.” TRUTH: The regional manager and state agent belong to the office and are typically always there. In fact the 6 months I was there they only missed 2 meetings. Now it’s not a lie but it isn’t exactly the truth.

In a standard BORING repetitive Monday meeting managers discuss how you could be a millionaire, why you want to be one, and how if you work at a regular job you make say $55k and that’s all those people are worth. But at AIL your opportunity is only limited by you. It really is beautiful! They design a sales pitch, highlighting the good points of the job, and the bad points of your what used to be worthless life was. After all your life is meaning less without luxuries like a Ferrari, million dollar house, premium gas, organic food, private schools, private jets, letting your wife blow $10k on clothes in a day and everything else. Reality in what normally happens is so much more sedate.

Now the implications of being a 1099 (A regular job you get a W-2, and taxes are taken out. 1099 no taxes are taken out and you are responsible for paying them at the end of the year. Additionally as a 1099 the company does not have to pay for many things like unemployment, health care, etc because it is all up to you. Note: When you change industries and become a 1099 employee you may not qualify to buy a house for 2 years. The only way to get around that is to put at least 20% down.) Contractor for a company is a bit confusing if you have never experienced it. You pay for your insurance license and the week training class (now costs about $110 for health, $110 for life, and about $200 for the class) which is required by the state of NC. ALL expenses are yours alone leaving the company pretty much obligation free.

Now when I was hired a few things were briefly mentioned to me. There is no cold calling or prospecting which makes AIL unique. I have to be union because the company is 100% union, and there is a minor phone room fee for setting my appointments for me which helps me spend more time in the field so I can sell. We get lifetime renewals, and everything we do/say is scripted.

100% UNION
So the company started as providing benefits to unions. Has anybody noticed unions are on the decline especially in the South? So I can stand side by side with my union brothers I myself am union for only $28 per month. Unfortunately the vast majority of the people I saw were not union. A union provides protection and a due process to get fired, ahhh but as a 1099 most of your rights are lost. GOTCHYA!

PHONE ROOM FEE
Now it was NOT explained to me that the fee was $100 per week, and that is a huge detail. At the height of the dynasty 28 agents paid the state agent $400 per month. That’s $11, 200 per month. Now it is a PHONE ROOM fee, with one permanent employee and a steady stream of temps flowing in and out. There is no way they cost that much. So the rest (as indirectly admitted) was to cover the costs of his secretary, recruiting manager, and verifications person. But it’s a phone room fee? At most companies the employees don’t pay for their support staff… Now in the union rules you can’t be made to pay for the leads.

LIFE TIME RENEWALS
It’s a deceptive statement. At the year employment mark you would only earn 10% of the renewals for 9 years, 4 years 40% and 9 years 90%. At 10 years 100% vested of those renewals as long as the policy remains in effect. Now if you’re conveniently fired you qualify for nothing. Oh by the way when you leave guess who really benefits regardless? Your manager...

NO COLD CALLING OR PROSPECTING LIE
Now what they operate off of is what’s called 3rd party endorsed leads. Members (i.e. nurses, firemen, credit union members, police, union, etc…) get a letter and it says basically, we work with a benefits company (AIL). You are now eligible for free $1000 of accidental death and dismemberment. Return this card to enroll. Our phone room gets the card depending on what state they belong in and they set an appointment, “you returned your card, an agent is in the area on “X” and they just need to drop by for a minute to get you to sign for it, it won’t take but a minute.” Your job is to swindle your way in to the house and turn a 1 minute appointment into a 45 minute presentation (present, rebuttal, make the sale). Now these cards called leads are bought and sold from the company (AIL) with the state agents like stocks, sometimes paying $4-$9 per card. How often do you think these cards are recycled? All the damn time!

Now it’s true the 3rd party endorsed leads set by a phone room (called the pack) do keep you from cold calling but let me further explain. It was later clarified when my production dropped, “look… the leads are for generating referrals, when you get referrals you call them, set the appointments and sell them. The only way to survive the roller coaster ride and make money is to run your referrals.” Sounds like cold calling and prospecting to me. We were expected to collect at least 15 referrals per house we visit. On top of that we had to turn in 4 of our OWN referrals per day that went in the pot for the agency.

THE APPOINTMENTS
The appointments we would go to typically we had been to before. The appointments were set under a few premises: a year has gone by and you need to resign for your $1000 beneficiary accidental policy, we have new updates to inform you of, there is a new enrollment period, and a myriad of other excuses. The beneficiary slip would be signed, beneficiary printed where it would be rubber banded into a box with no discernable filing system. Essentially a rouse, in fact they don’t even have to sign the slip to receive the death benefit. Whether they sign or not it’s theirs. There are no new updates to inform them of. The enrollment period is so we can revisit them. Either way most appointments are never on time, they are forgotten about. Most of your early evening is spent driving between your appointments 4-5-6-7 times until they’re home. You’re encouraged to knock on doors until at least 10pm.

MATHMATICAL PROOF
Now you could say, “Hey you just had a bad experience and are venting trying to talk bad about the company.” Well let me provide you with some figures including exactly what I made for the 27 weeks I was with the company. The numbers include, advances, overrides, and bonuses paid out. Now granted I could have added wrong or missed a paycheck but its pretty much spot on.

$14, 958.35 total income / 27 weeks of employment = a whopping $554.02 per week

I drove a total of 39, 935 miles for this job in the 27 weeks = 1479.07 miles per week. I was in the field 6 days per week which = 246.51 miles per day. My car averaging 26 mpg at an average cost of $3.54 per gallon, I spent $5, 437.30 on gas alone!
Now you could say well it’s a write off, well kiss my grits you only get back a percentage.

Now keep some things in mind. I was their top agent for 4 months writing the most business. As a manager I had one of the top producing teams. And this is what I have to show for it?! The Raleigh agency is one of the best agencies in the company and the agents are starving, barely scraping by. I was and I outperformed most of them having the highest quality of business ratings.

WORK HOURS TWIST OF TRUTH
As with any entrepreneurial job a lot of time and effort must be put in. Their argument was that you’re only working when you’re in front of a client (hopefully making money). However, when I became a manager I had to be in the office at 8:30am and never got home until after midnight. On Saturdays I had to be in the office at 9:00am and never got home until 6:00pm. But I’m an independent contractor you say? Let’s put it this way. If you didn’t play by the rules you couldn’t be a manager, and they would threaten to take your set appointments that you’re paying $100 per week for. Granted these rules weren’t written but you definitely felt the pressure, and of course were ignored let’s say chastised. Back up: if I HAD to be in at 8:30am and was in the field (not driving home yet) till 10:30pm even 5 days per week… This excludes the 1.5-2.5 hour drive back to Raleigh.
Now $554.02 divided by 79 hours per week minimum = $7.01 per hour. This excludes things like gas… Now the managers say you only actually work 3-4 hours per day and somehow come up with we make $70 something per hour. Bit of a twist?

THE MOVE TO MANAGEMENT
Now of course who wants to put in 80-90 hours per week forever? Management tells you if you can recruit to replace yourself by hiring more people then you can get out of the field. Makes sense right?

RESUME CALLING
At a point the agency wasn’t growing at all. The managers were made to come in at 8:00am handed a stack of contacts and made to call. Our script was simple, “Hello my name is “X” your resume was passed to me from my regional manager and he was very impressed with your resume. Currently we’re looking for benefits representatives in the Raleigh area and are interviewing on “X” day at “X” time and “Y” time which is best for you?” At NO time did anybody EVER look at your resume. What we see: your name, phone # and maybe email, the list has 50-60 names per page. I hate to break it to you but nobody looked at your skills, we want to get you in to SELL you on the job. How do they sell you on the job? They only bring up things you just can’t say NO to, that’s the key in sales never ask a NO question. Who would say no to: You want to make money, you want to make a better life for your family, you want to afford a nice car, and you can get renewals paying you for the rest of your life without ever having to work again. Out of 54 calls you can make in an hour you might set 1 interview. There is only a 23% chance they will show up.

MANAGEMENT INCENTIVE
To keep your bonuses on the agents you have under you, you need a certain amount of new agent codes in a given time frame. To code a new agent you have to sell a client over a certain amount and while the new agent watches you place the policy in their name. I have personally witnessed recruits that would never have been successful duped into getting licensed so managers could keep their bonuses. After all “we mass produce insurance to mass produce our income.”

Read full review of American Income Life Insurance and 40 comments
Update by Drew
Sep 28, 2008 3:12 pm EDT

Now already in my post did I receive a bit of badgering from an upper manager (regional director) from the Raleigh office in text messages. He did call leaving a message (around Sep 23, 2008) and I called him back. He did not answer and never called back. He did state that most of what I said was a lie. However, I assure you I did not, and if by chance there is something inaccurate I will be more than happy to review it.

But I offer this. So many people go through their revolving system that it MAKES ME SICK! They aren't bad people but if you saw hundreds of people come and go would you not be a bit numb about how many are hurt?

In an agency meeting the state agent said that they needed to hire 1000 people to become a millionaire (possibly 500 on todays figures). Now tell me it's not about how many people you can get in to use...

Hide full review
40 comments
Add a comment
W
W
Woodqueen
US
Send a message
Dec 10, 2022 8:36 pm EST

You explained my situation in 2021-22 to a tee. Filing a complaint with the EEOC

C
C
Chaus
US
Send a message
Feb 14, 2017 11:44 am EST

Thank you for your insight about this company. They called me for an interview stating they had "entry level" manager positions. I put the call on speaker so my husband could hear the conversation. He was laughing hysterically because he has heard the scheme before. Get rich quick scheme! He is still laughing! They clearly do not review resumes before contacting people, I have been a senior manager for over 15 years and the woman says this position does not require experience, they offer a three week training program. Training program? Really? I told her to remove my name from their data and never call me again!

B
B
bmckn8
US
Send a message
May 26, 2016 6:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had my first "interview" today. After the first 5 minutes of the infomercial I was ready to walk out, but decided to stay.
My first impression was "Amway Insurance", but I stayed, I was curious, I drove 2 hours to this interview, and well again, I was curious. 1 hour later, after listening to this very affable, well dressed, relatively articulate gentleman, I was then intrigued. Everything people have listed regarding the interview process happened to me, ( Portland ME, fisher agencies) the lack of information regarding the company, the professional dress required ( seriously), the cattle call in the waiting room. Yet I was still intrigued. I was told to go home research the company, download the app, and he the manager Rick, would call everyone by 7:00 tonite. I researched, and found many sites, obtained the information, from positive and negative sources. I am a hard worker, but I don't have savings socked away, I required a job not a pyramid scheme. Oh it's 9:49 pm Rick hasn't called. I guess I didn't make it to the second interview. Maybe he didn't notice I was breathing?

S
S
Strictlybiz
US
Send a message
May 02, 2016 1:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Has anyone have any info on AIL in Downers Grove, IL?

L
L
LondonDC
US
Send a message
Apr 24, 2016 1:55 pm EDT

I have an interview with them this Tuesday, the 26th in London, On. I found this while researching the company for my interview.

Considering emailing the recruiter and letting them know I'm no longer available, I'd be comfortable with attempting a commission only job but not one where I have to pay money to work there on top of no income during training period, etc. Sounds like a lose lose scenario.

Thanks,

L
L
Leonitus Amadeas
US
Send a message
Mar 10, 2016 7:17 pm EST

This company is a total joke. Everything is true and must be company policy to do everything the same nation wide. I walked in with soo many questions and when i went for "training" aka slavery i got asked to do so much and script so much that i forgot to ask questions like why dont we advertise? Why do we have to lie to get in the doors of leads if our product is so good? If managers and agents are making soo much why do they drive 20 year old cars? Why have i never seen a sale in the 3 weeks i was a slave there? Why am i making calls and setting appointments for the trainer and not getting paid for it? They break you down so much they turn you to a zombie before you realize your working for free and lining the pockets of greedy people. I would rather sell Kirby door to door! This place should be illegal to operate. The revolving door of new hires should of been enough of a sign for me to jump out the bathroom window in my first interview. Now that i have my license i might as well apply for a more repituble company. Well that was a $1000 dollar three week mistake and i thought i was smart before. This was the "Denver office" which was actually in Aurora Colorado they cant even be honest about that. In the interview they said it was a customer service job with entry level managment potential. Lie. I know the Colorado Senator in their district as well as their county commisioner, hmmmm wonder what would happen if i testified about this. Seems like all CL jobs opperate in they same way. Posible legislation against it. Lets call it the fair potential employment act...

J
J
Jgallag
US
Send a message
Feb 01, 2016 1:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I worked for AIL as well and all the posts are truth. It's a horrible scan. And my so called manager/trainer was only good at showing me how to do illegal things to get business such as rebating.

A
A
Al Bundy Jefferson
US
Send a message
Jan 12, 2016 10:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I answered an ad on Craigslist look for a job. I am retired from the Army and just looking for a job. I have an interview tomorrow at 10 am, but have decided not to go. There were many red flags raised that caused me to come and look the company up.
1. The person sent me an email through Craigslist instead of emailing me directly from a company email.
2. The lady called me to make the interview and said she would email me the directions. I called the number back the next day and it was a "Magic Jack" number.
3. She called me back and resent the directions, once again using Craigslist email.
4. In the email it said that it was a professional interview and you must wear a suit and tie, no jeans allowed. First of all a real corporate company would never have to tell you this. Professional people know to show up "dressed for success". This means that they are working with uneducated people.
My advice, do not even waste your time with this company.

I
I
info-
Fullerton, US
Send a message
Jan 25, 2015 9:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

AIL is not honest in the way they present their business.

M
M
makelemonade
Salem, US
Send a message
Jan 24, 2015 3:20 pm EST

Personally, I found the main problem with my recent barrage of interviews with AIL to be the lack of transparency. During the phone interview, the first interview, the orientation they ask you to stay for, and then the second interview they call you back for, they purposefully leave out the essential information as to what the details of the job are, how you will be compensated and overall what you need to know to make an informed decision about accepting the position. They are counting on you not doing this research using your confidence in their honesty and prestige against you, and that's why they should be ashamed of themselves. Yes they are running a business and it's a free country, but when a potential employee walks into an interview, the potential employer should be honest and truthful about all the aspects of the job, right up front, in its entirety. Anything short of that is dishonest, and therefore in my mind, completely despicable.

ComplaintsBoard
U
10:28 pm EDT

American Income Life Insurance integrity of company

As a recent college graduate, I too, found myself slaving away for what was supposedly going to be "financial freedom". It began like this...

AIL REP: Hello, my name is "insert name here", with American Income, I'm calling in regards to your resume posted online. I'd like to ask you a few questions if you have a moment.

Me: Sure?

AIL REP: Are you currently employed?

Me: No

AIL REP: Who was your most recent employer?

Me: I just graduated college, but I worked there.

AIL REP: Okay, did you have an opportunity to supervise or manage other employees?

Me: In previous jobs, yes.

AIL REP: Great! Let me tell you a little about us...

... and that's where it all began.

I scheduled a personal interview and went to meet with the people who were going to show me how to become financially free. As I arrived for the interview, I noticed that there were several other well dressed individuals that appeared to be interviewing for the same position. The receptionist had me sign in on a list following several other people who had their names, phone numbers, and then another random name by them. Again, this seemed very odd to me. As I waited I started a conversation with the person next to me about what they had applied for. They told me that they didn't know which seemed odd yet again, but gave me some sort of comfort being that I was no longer alone.

As we sat and waited for our interviews, more and more people kept coming in asking about interviews, but these people had ranged from other business looking professionals, to high school students, to construction workers covered with mud in overalls. As these people came in, others were shown either out the door or into what appeared to be a group interview. This place looked like a machine, people in, people out.

I was called for my interview, so I got up and walked with the gentleman, but was curious as I did not get to meet with the person that I spoke with on the phone, I got to meet with one of the managers. I felt pretty good about this as he said that he had already read over my resume and I looked like a great fit for the company and that I would make 50-60k first year and well over 100k each year after that. I was still not sure what the job was all about, but the money sure was enticing. I was passed onto stage two, the group interview.

Transitioning my way from the first interview to the second yet again seemed odd. Something just wasn't right but I couldn't place my finger on it. When I walked into the room for the group interview there were three other men in suits that were filling out some paperwork. I again struck up conversation as we waited only to find that none of us had any idea what we were doing there, but again, none of us wanted to argue with the money.

After waiting for twenty minutes or so, a confident well dressed man entered the room and said that he was the state director and he was going to give us a run through on how the company worked. He started telling us about how successful he was and how he started the company and bla bla bla... I started to fade away as he started going from confident to arrogant and obnoxious drastically quick. What I took from this group interview was how to make money, and this is where I found out that it was on a strict commission basis. I had never worked on commission and I felt uneasy about this, but as a recent college grad, I felt that I could accomplish anything.

After wasting an hour listening to the state director go off about not settling for "meterocracy" yes, I know how I spelled that, he actually said "meterocracy". He also mentioned that he gets "flusterated" yes, "flusterated". Was he making up words or was he just that dumb? I left the group interview and went home thinking about the money.

A couple days later I got a call about coming in for a third interview. I accepted the invite, thinking only of the money, still not 100% sure what this company did. When I went in for the third interview, the interviewer asked me when I could start making money and that was it, couldn't they do this over the phone? Oh well, a pointless meeting, but I got the job.

Very similar to many other complaints on this company I found myself in the "boot camp" period. This is where my social live took a dive, my family worried about me, and my girlfriend at the time started questioning my judgment. I don't have all day so I'll hit the most painful parts of the "job". During boot camp I was in training around 25 hours a week and I was "required" to ride along with other agents to learn what they were doing, this was roughly another 10 more hours a week. On top of this I was required to come into the office in the mornings and "learn how to be a manager" which consisted of making phone calls to prospective employees. At this time I realized why I was called. I was handed a stack of 100 resumes and told that before I went home, I had to set 15 interviews for that week. So I prepared to call and then I was told that they had to give me a copy of what to say to get people in for interviews. I though this was weird because it seemed like we had to coax people to come in for interviews. I was handed a script (yes a script) the same thing that I was told over the phone.

I called all morning, and not being a person that particularly liked the phone, this was not something I wanted to do. I called from 8:30 to roughly 2:00 and set a few, not the required fifteen. I stuttered on the phone and was not confident that I wanted to do this any longer and it showed on the phone, I was not good.

This went on for two weeks, the calling, the training, the ride alongs and I was still yet to make a dime. In fact, I had to pay for union dues, a test prep class, and an insurance test which ended up being around $250. That is a lot of money for someone that just graduated college and has not been paid for work that they have done for two weeks. I kept asking myself, why I was doing this, but the promise and the lure of making 60k was on my brain.

As time went on and I kept coming in doing work for free, my friends and family were asking how much money I was making and other questions of the sort and I had to explain why I had been working for almost a month and had not made any money. I tried to come up with a reason, but couldn't. I felt like an idiot.

Throughout training I would ask questions and would frequently get the reply "You're too smart, just dumb it down a little". I had a difficult time "dumbing it down" so my manager told me that we were dealing with union people, they are not that bright, just get the sale. It's all about ALP. Keep it simple, stop giving them so many choices. ALP = Annual Life Premium

Back to the office...
I had started to learn the swing of how things worked and found that if someone calls you, and you come in for an interview and sign on, they become your manager. Huh, I thought, who is my manager? I asked around and found out that the guy who called me didn't get me and I went to one of the more experienced managers. The guy who called me realized that he wasn't making any money and left the company after a month. I then asked where the people were that I called in and why wasn't I a manager as there were three people that I called in that had signed on to work at the company. I was told that I was still in training and everyone I called went to the manager ahead of me. Sounded fishy, it felt wrong, but I passed it off as "paying my dues" BIG MISTAKE.

I continued to "pay my dues" for a couple of months and was full of anger that I was being taken advantage of, yet, I stayed with the company and decided to stick it out. Heck, I got this far, it must get better.

Long story short, nearly a year later I had seen agents come and go and found myself very high on the seniority latter in this branch. I asked where everyone else was before me and I was told that they were all promoted and moved out of state. That seemed a convenient get away answer as there was no one that could contradict what they had told me as I was very high on the seniority list and no one to contend.

In my time working for American Income Life I had counted over 30 agents had come and gone in the first two months and I couldn't see why. As time when on, so did the newness of the company and the "opportunities". I made a decent living while I worked there or so I thought(see below), but I was required to drive 8 hours away from home and stay in hotels frequently.

(from above) What they never told you... some of it anyway. You pay for all of the following... transportation (including gas), your own office supplies, you must pay union dues that you never get anything from, and office rent, yes office rent. After I calculated it out, I was nearly sick. I found that I had paid $200 per month to rent an office that I got no money for working out of. I paid under $50 per month for union dues. I also paid just shy of $4/gallon for gas that I spent driving to the homes of my appointments for which there was a %50 no show ration. Please read that again. %50 no show ratio. I spent all that money and saw what I thought to be a nice paycheck. I did not net much money while working here and I certainly have had a difficult time regaining my social life.

Other random things that happened while I worked there.

I was advised to give other agents my business.
I was told that women were not good workers, so don't rely on them.
I witnessed management get rich and screw everyone else.
The state director made sexist comments on women, daily.
The state director made sexual comments about female workers.
The state director made advances on my girlfriend.
The state director made sure that everyday we knew how much we sucked at what we did and we were not helping his net worth.
The state director told us on a regular basis that we were going to be "taken out", whatever that meant.

Much much more...

If you get a call from American Income Life, don't waste your time. I feel as if I have lost a step and my vocabulary has diminished after this unfortunate experience. I was promised that I would be out of the field after six months yet after nine months I was working harder then before, and getting yelled at more. The painful amount of verbal beat down that we would get daily is just short of abuse. No matter what you did earlier that week, you always needed to do more. If you wanted a day off, you were a fool. If you wanted two days off, you were on the brink of being fired. If you choose to work here, you are entering a prison. Your manager will need to know where you are and what your doing 24/7. I know, I was with this company and saw how it works from many angles. Leaving before a "promotion" to M.G.A. left me with enough bad memories to post this and reveal A.I.L. to anyone that asks. Please don't feed the machine, you will regret it.

Read full review of American Income Life Insurance and 23 comments
Hide full review
23 comments
Add a comment
A
A
antoninus
kansa, US
Send a message
Jun 08, 2011 7:05 am EDT

Thanx all for your postings, yes i got the same phone call and statements, you have saved me a lot of wasted time...isn't there a law against this type of 'business'?

OzzyOsborne
OzzyOsborne
Soddy Daisy, US
Send a message
May 03, 2011 7:10 pm EDT

My name is Anthony Osborne, CFO of American Income Life and Regional Manager in Southeastern TN. Need help learning how to work your way up in this company? shoot me an email: anthony-osborne@utc.edu... I collect a salary of over a million per year and I can teach you the tricks!

M
M
MBerman5212
Sterling, US
Send a message
Nov 02, 2010 3:17 am EDT

Thank you sir.
You have just saved me what is apparently more valuable than money: my life. I was actually going to continue on with this program but I was starting to get a little suspicious myself. I have seen many different scam like attractions from employers of college students and I wasn't sure if this was another one of them. Thanks to you, I am done with it.

E
E
emjwilso
Middlebury, US
Send a message
Oct 08, 2010 4:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Grow up! There's no need to be so vulgar. I'm just putting down my "factual experience". Go back to your hole...That's mature. Way to keep acting like a child.

S
S
stevendossett
US
Send a message
Oct 08, 2010 2:44 pm EDT

To emjwilso:

First off, go **ck yourself. You say that you are "paid to the dime" what your worth. Based off your post I would say you're worth no more than a dime. Way to come on here and bash other people for offering their factual experiences with AIL. No wonder no one wants to work for AIL, they have [censor]s like you writing crap like this. Way to be an ambassador for the company and showing how employees of AIL really think. Go back to your hole and enjoy your brief time with AIL.

E
E
emjwilso
Middlebury, US
Send a message
Aug 20, 2010 11:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I work for AIL and all you who have bashed my company have NO idea what your talking about. Probably your a little upset about the fact that you couldn't cut it... This job is only made for certain people. I am paid to the dime what I am worth. And honestly...if we we re to tell you on the phone that you were interviewing to sell life insurance...would any show up? Thats a definite ...no! Once you have the opportunity to listen to the career briefing your pre conceived notions for "life insurance agent" might change. As did mine... considering I have made over $50, 000 in 6 months. You peolple need to stop complaining and go find a job that you can handle... I heard Mc Donalds is hiring...

S
S
Scam or talk
Denver, US
Send a message
Nov 13, 2009 12:57 pm EST

http://hotjobs.yahoo.com/careers-601428-American_Income_Life;_ylc=X1MDMzk2NTExMzc4BF9yAzIEbGlkA0hKMTAwVG9wQ29tcGFueQ--?ultsrc=HJ100§ion=TopCompanyList

What is not legit about a fortune 400 platnium company with an A+ superior rating with AM best (the best rating to achieve) and a company that was just listed as the top 37th company to work for in america by yahoo hotjobs 2009 . The only company on that list that provides supplemental benefits to the working class man. The company doesn't advertise because they made an agreement with the union board to not advertise to help keep the cost down. SO do some real research based on facts rather than opinons and reading peoples slander!

L
L
Linus the Terrible
buck snort, US
Send a message
Jun 21, 2009 10:43 pm EDT

Well Everyone...
I almost did it too. I ran the gauntlet of interviews, and beat out the competition to get The OFFER. I thought it was wierd that on the day I accept the job offer, Ihad to hand over $560 bucks to cover my training and licensure. Thanks for posting this. I'm going back to school.

M
M
MissCrys
US
Send a message
Mar 31, 2009 2:47 pm EDT

WOW! Thank god I read these. I got the very same call yesterday and thought maybe I had applied to it through Craigslist (They did not give me a clue where they got my resume from) because most companies do not tell you who they are. I decided to do some research seeing as how I knew very little about the company and did not want to going in looking stupid! I guess I have gotten really smart in the last 15 minutes of reading your posts! I will not be going to my interview tomorrow at 10 a.m. THANK YOU SO MUCH!

F
F
foru
Toledo, US
Send a message
Mar 12, 2009 12:17 pm EDT

I presently work for AIL and I too wanted to share my thoughts concerning the company. I believe that the company as a whole has their share of failures. The business itself is a lot of hard work. you have to deal with reckless managers. The problem I believe they have is the mentality. You are only a good person with them when you are selling. When you are off/not producing you are a outcast. Their managers are inexperienced and just high producers. They need to streamline their promotions. Promotions at AIL are based on performance and not skills. So you have a ton of young hustling, no kids, no life, high producing individuals who become your manager and they have no clue on how to deal with people. In this present economy you have to learn to deal with all types of folks and unfortunately they are not trained to do so. So if you were a person that did extremely well in your last profession and were let go due to no fault of your own and now have to "start all over again" this may not be the company for you. Either than that it is what you make of it. There is just too much focus on how to get sales at any cost rather than focusing on the individual to make them successful in that business. Their system is somewhat faulty and like the other person above said you are required to work some very rough hours with the promise to make 80-90K in the long run. But I'll say again like the other person said. There are some people there doing some big things and once you find your niche or groove with them you can make a lot of money...if that is your goal.

ComplaintsBoard
I
10:04 pm EDT

American Income Life Insurance hiring practices

After reading all of these complaints about American Income, I had to write you all about my own personal experiences with the company. 10 months ago, I closed down my company, Pro Vision Staffing Group. In short order, my house was on the verge of being foreclosed on, and I had no hope for possibly earning enough to pay my bills for myself and my daughter, who was 1 yr old at the time. On a whim, I answered an ad that was posted on craigslist, offering a position as a union enroller for $700 per week. I went in for the interview, and I was intrigued by the mere hope of being able to start a business for myself, with the support of a larger team. I took my last $500, and used it to put myself through insurance school and pay for my license.

Fast forwarding to today, my house is out of foreclosure, and bit by bit I am putting my life back together. I am paid an almost obscene amount of money for meeting with families who are just like me, working hard every day hoping that the future will be better for their children. Has it been easy, no! I work retail hours, sometimes 60 hours or more a week. My managers push me daily past my comfort zone, and I am achieving more success than I ever believed was possible.

One thing I would advise though, is that you find the right office, that has the right managers to train you properly to succeed. All of my success is based on the fact that my manager is the kind of person that I would call to come pick me up at 3 AM when my car breaks down. He is on the grind from 8 am to 11 and always picks up when I call. I have seen more people with more experience than me, and more talent fail because their manager failed to manage them properly. I will never be an employee again, and I will never work for another company again.

If you have the right manager training you, and are willing to work harder than you ever have before, you will be successful in this business.

I am a real person, my name is Ini Augustine, and American Income changed my life. You can google me if you like, I have the credentials, know how and experience to know that this opportunity has changed my life, and it can change yours too.

Read full review of American Income Life Insurance and 2 comments
Hide full review
2 comments
Add a comment
A
A
Amie
Omaha, US
Send a message
Feb 09, 2009 1:22 pm EST

I am so glad my husband checked this place out online. I had an interview set up for tomorrow 2/10/09 and I am no longer going. 51 complaints about a company is not a fluke. I even went as far as to put in multiple company's I had previously worked for and company's I had never worked for on this website and NO ONE had a complaint. OMG thank you everyone for commenting on this place.

K
K
Krisinda
Send a message
Nov 12, 2008 12:41 pm EST

So I read some of the posted complaints about American Income and the so-called job opportunities that they call and try to sell you on! I too received a call this morning from a "representative" from this company who also found my resume on Monster.com and felt that I was a "perfect fit" to be a manager for American Income.
Apparently these so-called "reps" do read from a script because I was told word for word what all of the other "perfect fits" were told; show up dressed professionally and bring in a hard copy of my resume to interview for the manager position.
I am so GLAD that I did my research on this company prior to showing up at my first interview tomorrow morning! I will not be showing up for this interview nor can I cancel my appointment because as another one of the people who has complained said. . . .no voicemail to leave a message on and now no one is answering the "business phone?!?!"
Thanks for the forum to get this information out there to those of us who are looking for REAL employers and who don't have the time to mess around with a joke like this!

ComplaintsBoard
J
6:19 am EDT

American Income Life Insurance fishing scam/pyramid scheme

I was also contacted by a persisent person from American Income Life trying to schedule me for an interview. I asked if this was a scam and if this position was commissioned based only. They responded with no and that they were interviewing for senior, middle management as well as sales position. I scheduled the interview in hopes that it was not a scam. However I recalled that I only submitted my resume with cell number on careerbuilder but never applied for any position in the insurance field. I searched the internet and found someone had also filed a complaint against American Income Life with the same person I was scheduled to interview with, Jim Logan. Luckily I found the complaint and saw that they interviewed people and then asked for money in order to train their employees..definitely not a fortune 500 company! Dont waste your time! Thanks to the person who posted before me and hopefully I can prevent someone from wasting their time to interview with companies asking for money for training their employees!

Read full review of American Income Life Insurance and 22 comments
Hide full review
22 comments
Add a comment
M
M
musici
US
Send a message
Oct 09, 2015 10:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received a call last night from Anna Augustyniak, from AIL Canada, she was asking me to meet to give me more info on the booklet I asked for, that I have no idea what it is about, and never subscribed for, she also had personale info on me like my date of birth and my husband name, and knew about my other insurance plan and my trade union, this is scaring me so much and no one is answering the phone when I'm calling their phone, how did they get my ID info, can someone help me,
it is a scam for sure

L
L
Looking for real work
Seattle, US
Send a message
Jun 03, 2015 12:59 pm EDT

I won't be attending the interview after reading all of the complaints about this company. There are just too many and if they were successful, they would have a way to clean it up if the complaints were not legitimate. Why waste the gas and time. When I called out of courtesy to tell them that I was not coming due to all of the reviews I see on the internet, the woman said she loves the company and blah blah blah. I asked her what her position was and she said customer service. Why is customer service answering the phone for interviews?

E
E
eggplantfrost11
Chicago, US
Send a message
Aug 27, 2013 4:57 pm EDT

I got a call from AIL this morning and right away i researched this company and found all these complaints to stay away, Thank you. But I'm still curious to know what goes on during the interview...

N
N
No bull
Clt, US
Send a message
Oct 19, 2010 9:04 pm EDT

In a word or two, if american income or logan calls, just hangup. It's not worth the cell minutes. Same as all say, it's not a job it's a scam, i work for a company that is real and they provide free training. As do most companies that are reputable. If i wanted a job from a two bit half broken English speaking Chicano Ill visit my local fast food restaurant or fill up station.

S
S
Scam or talk
Denver, US
Send a message
Nov 13, 2009 12:57 pm EST

http://hotjobs.yahoo.com/careers-601428-American_Income_Life;_ylc=X1MDMzk2NTExMzc4BF9yAzIEbGlkA0hKMTAwVG9wQ29tcGFueQ--?ultsrc=HJ100§ion=TopCompanyList

What is not legit about a fortune 400 platnium company with an A+ superior rating with AM best (the best rating to achieve) and a company that was just listed as the top 37th company to work for in america by yahoo hotjobs 2009 . The only company on that list that provides supplemental benefits to the working class man. The company doesn't advertise because they made an agreement with the union board to not advertise to help keep the cost down. SO do some real research based on facts rather than opinons and reading peoples slander!

E
E
Ebony M. Frier
Ellenwood, US
Send a message
Jul 06, 2009 4:11 pm EDT

I would like to personally thank every single person who decided to post on this site about AIL. Like so many of you, I was contacted by them, stating that they'd "found" my resume online and would like to schedule me for an interview for a "management" position as an account executive. Well, when I googled AIL, I found it strange that I couldn't find and actual link to the company, only ads on other job sites for positions. Then, after scrolling through a couple of pages, I found this site. Once I read a couple of complaints, I was convinced I'd done the right thing by researching this company. Thank you all from the bottom of my heart for your wise words. They've saved my family and me a lot of hearache.
To anyone out there searching for a job like myself, please beware. There are, I'm sure, many more companies out there who would like nothing more than to work in the same or even worse unscrupulous ways like AIL. Take care, fellow job seekers. I sincerely hope we all find what we're looking for.

A
A
Agent
Cranford, US
Send a message
Apr 17, 2009 5:17 pm EDT

I also got recruited by American Income. Im still working at the company and love. Im not sure why some of you get upset that they recruited you. You all don't have emplayoment and you ### and cry when someone is trying to help you out. You can make so much money in this company it is ridiculous. I have only been here for 6 months and I've with out a doubt made close 65, 000. In all honesty you just seem lazy to me and you want a borning customer service job where you come in at 9 and leave at 5. Also the company just got rated #1 by Yahoo finance for insurance jobs to work for. Also by the bbb.org got rated a+superior. So you all should do informative research before you cry and ### like a baby.

M
M
manchmedic
Manchester, US
Send a message
Mar 13, 2009 3:33 pm EDT

I was one of those who got suckered by AIL back in 200o-2001. I went through the entire hiring process (which, in hindsight, was total BS), got trained at my own expense (that too was BS) and got a producer's license in my state (I knew that would come out of my pocket beforehand). I went out on the road and did it for a little over 6 months. The result? I made a whopping $559.00 total during that time.

The ethics? Definitely non-existent. The training? Sucked. The expectations? Seven day work-weeks from the people I worked for.

It was just not worth it. And I would definitely wave a red flag in the direction of anyone considering going to work for them.

At least I could write off the losses when I did my taxes...

A
A
agent
leonardo, US
Send a message
Mar 09, 2009 12:29 am EDT

I currently work for AIL, I was made well aware in the interview process that this would be solely commission, which to me was fine, seeing as I would get paid for the amount of work I produced... if I did not put the hours in I would not reap the benefits of putting the hours in...the products they offer are AWESOME...they pay directly to the funeral director within 24 hours via wire transfer...and their accident policies... wow... you have any clue how much money I would have been able to collect had I had their policy last year? between 11/07 and 8/09 my daughter broke her arm twice, I got stitches in my thumb from not paying attention while cooking...and broke my foot... their policy pays $200 for every accidental emergency room visit... did I pay for my schooling?.. yes... did I pay for my licensing fees? yes however they did front the costs for me and deducted it from my income in equal installments...and rightfully so, that license stays with me not the company. The class they held allowed me to pass the state exam first try, I have attended other classes for different state exams and this was the first one I passed, where all the classes I took I passed with flying colors.. what is my outcome with American Income Life training and offer.. I am grateful. Regardless of where I stay or end up, I have had the opportunity to work with many wonderful people who most of which I adore, they have become like family to me. from recruiting to booking to going on the road... the fun that is had is irreplacable. The one complaint I do have is the union members who request benefits through their union do not know how to read the letters attached to the card they fill out... THAT is one thing I have to say.. anyone here make sure that before you sign any paper from anyone you read what you are signing. I have read the letters the members receive and yet some get angry that you are selling insurance they weren't aware thats what you were going to do... dont waste your time filling papers out you are not ready to follow up on and certainly dont waste other peoples time either. It is also in my opinion that selling people life insurance is helping them to care for their family. I am not a person who can sell something they do not believe in, and American Income Life Insurance is a product I believe fully in.

E
E
ExAgentSmith
US
Send a message
Feb 08, 2017 10:51 am EST
Replying to comment of agent

Oh my God. You must have been directed by your SGA or MGA to write this masterpiece of feces (in which you verbally "bj" the whole company), and I also know to be a practice required by newer agents at many agencies under AIL. Do you know AIL veteran Chris LaFond? Because it almost sounds like you attended his "Tony Robbins" school of "things [censored] bags say to other [censored] bags who want to hear [censored] bag things". I sold the same lame-a** product that you peddle, for a period of time. I put in way more hours than the reward I reaped. I coerced clients at the behest of my "leadership" to purchase crap they didn't need or want. At the end of the day I was a con man and I couldn't find any excuse to convince myself to continue.

M
M
Muddog
US
Send a message
Feb 21, 2009 1:46 am EST

No, most agencies DONT pay for you to get a license. Are you kidding me? If they supply the training yea, sure they're not going to charge you. But to pay for things like insurance classes which run from 75-150 is crazy. no company can afford that. 103 for the state test on top of that. Oh and your license with the state itself will cost you 180. YEA! Things add up. The license is something YOU own. You are the keeper of it. If you leave AIL they dont go "woops lets rip that up" its yours until you need to renew it in 2 years. Why would they pay for that?
Get serious. Big money costs big commitment. If you want an easy job with big money this ISNT it. go away. There's no such thing. But if youre willing to work, go for it.

ComplaintsBoard
M
8:40 am EDT

American Income Life Insurance bogus

After getting several phone calls from this particular number I finally decided to answer. And it was from a HR recruiter who had gotten my info from her Manager who had gotten my info from CareerBuilder. After talking to her over the phone for all of 3 minutes, some of the things she said just didn't seem right. So I decided to go online and google them. And WOW!

Out of all the sites that came up I couldn't find one with any positive feedback. It's crazy because everything the rep said to me I was reading online, as it had been stated to others. This company is really full of it and please don't get yourselves caught in their little scam. They tell you all these wonderful things and you believe them because you're either out of work or looking to improve your quality of life.

I just can't believe this. I know from now on I will do my investigating before going to another wasteless phone or personal interview. Thanks to all of you who took the time to post a complaint, it really helped me. And I hope I help the next person. Oh, by the way I canceled my interview immediately following my findings! BE CAREFUL!

Read full review of American Income Life Insurance and 5 comments
Hide full review
5 comments
Add a comment
G
G
Game Hater
Peoria, US
Send a message
Jun 21, 2015 4:08 pm EDT

I had 2 policies with AIL. I paid on them for over 2 years through automatic payment with my bank account. I had some IRS problems, so the IRS garnished my entire bank account in December. I was out of work at the time, so I tried to call AIL repeatedly so my account would not be overdrawn & I would not get overdraft charges. All I got was voicemail until the evening my premium was due. By that time, they had already tried to collect, causing me 2 $35.00 overdraft charges. I told them I wanted to cancel my policies. I kept receiving invoices. The money I had coming back to me from the policies, they kept, saying that was used to pay my premiums when the bank would not. It is now June, & I just received another premium notice. This company will hound you to get your business. But you can never reach anyone when you need them.

U
U
Unhappy rabbit
Paramount, US
Send a message
Mar 16, 2015 8:03 pm EDT

I have never received a policy, after all the hoopla they put me to to sign up. Now I am trying to cancel and all I get is the run around.
I was given the wrong policy number over the phone so I cannot go online to cancel. So un-happy Just have to close my account
then I guess they will respond or cancel.

U
U
UnhappyJane
CA
Send a message
Sep 21, 2009 1:34 pm EDT

Recently I tried to claim on my insurance policy with AIL and had some problems, I was going to cancel my policy after finding some unethical loopholes but it seemed every staff member I talked to was willing to say whatever I wanted to hear so I didn't cancel the policy.

I had called around to ensure my claim was valid and of all the numbers I tried from canada and the US and all the people I talked to from varying levels of management I was told I *should* be able to claim no problem.

Some even offered personal stories from others who had claimed for the same thing.

However, after doing all the running around (getting forms to doctors etc.) I was told my claim was not valid and that everyone I talked to should have told me so. Silly me for believing the lies - I hope this warning can help others not to make my same mistake!

J
J
Jean
Send a message
Sep 20, 2008 8:46 am EDT

I have also received several emails from this company after posting my resume online. I have never clicked on a link to be removed from their mailing list.

Today, I received an email from them congratulating me on completing my training! I have NEVER done any training from this company. What gives? Do they really think that this new tactic will make me want to bite on their bogus scam? I'm afraid to click on their link to be removed from their mailing list. It may contain a virus! Has anyone sucessfully gotten themselves removed from this BS phishing email campaign?

A
A
anonymous
Send a message
Aug 26, 2008 10:06 pm EDT

Hello All Troubled,
I want to respond to all readers about American Income and Torchmark Companies. I am a former agent(considering returning) of this company. I cannot say that my experiance was grand however it was not all bad. Like you, i was very skeptical of the TOO GOOD TO BE TRUE antics. However, I got my license and started with them. The money is truely as promised. The training is paid for and phenominal. They do not have a system set for failure, it is set for success. The key is being a self starter and having an entreprenuial drive. You are in control of your paycheck and your destiny. The office that i worked for was not fitting to me for many reasons. However the regional office was a great environment. No, it does not take a degree to work there. But where else can you walk off the street and make on average $1000. per week pay. They show you how! The system works. I left for personal reasons and considering a return. But it is sales and if you do not have a sales mind it is not for you. Mostly everyone in the company is below 40 so it is a pretty young environment. Like Mary Kay, Monavie, or any other multi level marketing company ... its there for you to take advantage of ... how bad do you want it. If you want a career, it may not be for you...but if you want to make a lot of money... great opportunity. There are negative things out there about all companies if you look long enough. No one is america is 100% happy with anything. So don't knock it before you try it!

GOOD LUCK TO ALL!

ComplaintsBoard
D
10:38 am EDT

American Income Life Insurance false statements!

The representatives name is Sefo Pucell his cell number is [protected]. If this person calls you don't believe a word he says. He told me that is was a free ins program paid for by my union, and all he needed was proper identification. When he got to my home he asked if my wife was present and I said no. then he told me that she had to be here to verify her id as the benificary. What if I named a benificary that lived in Europe?, Would they have to fly to the U.S.A to verify the id for a $2000 life ins policy? ha ha ha. These people must deal with a lot of dumb people. Please call this person and tell him what you think of him.

Read full review of American Income Life Insurance
Hide full review
ComplaintsBoard
J
4:52 pm EDT

American Income Life Insurance the truth!

I too was fooled by the lure of infinite wealth. Interviewers beware. I was brought aboard as a master general agent. I was privy to the real deal...

Fact: if you are tenacious and have the work ethic, you can make a realistic 35-60, 000 your first year... But you had better be willing to work 7 days a week, with very long hours and have little or no family time.

Fact: you will be hired and quickly promoted if you show any talent, however; be wary of your promotion. The philosophy is promote, and have the newly promoted person recruit, and train new agents, and if that promoted person burns out from the extra workload hopefully he has replaced himself 4 times over with new recruits.

Fact: ail does have lifetime renewals. If you are fortunate enough to stick it out for 10 years, you will receive your lifetime renewals, but the products are so ridiculously overpriced, that anyone with half a brain shops around and finds a way better price for the same product and cancels. These cancellations do not affect your weekly pay at first, but rather are taken from your renewal fund, that is until it is empty... At that point your front end pay is affected and reduced and even taken away... Most everyone at ail has gone through "retention hell" for the simple fact that the product is not competitive in the marketplace, and cancellations are inevitable...

Fact: ail is one of the fastest if not the fastest growing insurance company in the world. That is not hard to believe, since the products are so ridiculously priced that many of the policyholders probably cancel before ever making a claim, thus boosting the net worth of the company... The real shame is that the program does work, at the expense of others. Many managers take advantage of people, lure them in with promises and turn and burn them... Ail is an agent mill, with constant turnover in the lower ranks. If you are looking at insurance opportunities, I would advise you to look hard and ask many questions if you are considering ail... Ask to attend the weekly meeting. Find out how long everyone has been there. If you have a lot of long-timers, I would say the state general agent is a good person, who believes in taking care of his agency. If the only ones who have been there longer than one year are the mga and ga ranks, run and don't look back.

Read full review of American Income Life Insurance and 4 comments
Hide full review
4 comments
Add a comment
M
M
MasterFB
North Little Rock, US
Send a message
Mar 22, 2014 8:41 pm EDT

I worked for AIL too and I don't like their practices, I don't like their methods. I found them to be dishonest and they hound customers and potential employees with phonecalls. They're trying to charge me for the advances they paid me now that I've quit. That should be money I earned after i PAID for my own classes, dragged my trainer's sorry rear end around in MY car and sold policies for two months. Now they want money from ME? I don't think so.

A
A
andizzle
National City, US
Send a message
Jul 20, 2011 7:42 am EDT

I don't see how mike b is "stupid" his facts all check out. Maybe one should do research before resorting to ignorance

F
F
fail1
US
Send a message
Oct 14, 2009 6:48 pm EDT

Mike B has to be the stupidest person posting on this website. Strange how he also works for AIL.

M
M
Mike B from CA
Concord, US
Send a message
Apr 29, 2009 3:30 pm EDT

Whether you can or can't, YOU'RE RIGHT! First of all, you don't have to take my word for it. AM Best (www.AMbest.com) has ranked AIL with an A+ rating. That's the highest rating you can get for an insurance company that has been around 50+ years. Also yahoo jobs ranked us #37 in the top 100 places to work in 2009. (http://hotjobs.yahoo.com/HotJobs100/index.html) Working at AIL is like having your own business. You are a contract self employed individual. If I owned a starbucks franchise, I would work it knowing that my results are a reflection of my effort. It is a turnkey system that I have to follow in order for my business to be successful. So if I'm not there at 6AM and a customer wants to buy coffee, then that's my loss. Now if I don't want to be there at 6AM, then I have to hire more help.

Statistically, 5 out of 10 businesses fail in the first year. Out of the 5 that make it, 4 of the 5 will fail in 5 years. Most people focus on the failure rate (they think about getting up at 6AM and don't do it). But a FEW people focus on the on success. Ask any successful business owner. There are some key similarities. They went into business knowing the odds, but still pulled through because they believed in their product or service, and they believed in themselves.

If you believe in coffee, then open a Starbucks. If you believe in Life Insurance, then work at AIL. There is only one guarantee in life. We will all pass away. How could a product that insures your life be bad for your family? Sure there are cheaper products out there, but aren't there always? Isn't there cheaper coffee out there? Sure there is! But people continue to pay $4 for a cup of coffee because they are paying for more than coffee. They are paying for an experience.

Your career at AIL is determined by the experience you give to your customers. If you are passionate about your product, committed to your customers' well being, present yourself in a professional manner, and do the RIGHT thing EVERYTIME, you will be successful.

ComplaintsBoard
R
10:09 am EDT

American Income Life Insurance unethical job interviewing!

I received a voicemail on the morning of 9 April 2008 from a woman identifying herself as Brigit Fisher from Human Resources at American Income. Ms. Fisher said in her message that an identified "senior manager" had seen my resume on the web, and was interested in interviewing me for a job.

I was curious (or gullible) enough to call back, and Ms. Fisher's behavior made me suspicious immediately. She did not recognize my name, she had not seen my resume, and she was vague about the position's requirements. When I asked her if she could send me a description of the position's requirements, she said she was "unable" to do that. She then asked if she could schedule me for an interview, and I said yes, but she refused to give me any contact information on the "senior manager" who would supposedly be interviewing me. I was simply given the address of an office in Edison, to show up there "dressed professionally, " and instructed to call Ms. Fisher's cell number if I had any questions. (I did get the "senior manager's" name, and it was Ms. Fisher's sister.) Ms. Fisher couldn't even give me American Income's website; she just suggested I Google it. Not exactly the sort of thing that inspires confidence in a prospective employee.

I checked out the Complaints Board, and my suspicions about Ms. Fisher and American Income were confirmed in no uncertain terms. People who have actually hit the bait and attended these interviews tell stories of being asked to fork over fees for "training" and other things, and have generally reported frustration, misleading claims, dishonest treatment, etc.

I have a feeling I didn't make much of a mistake when I decided to blow off this interview. I'd say that the most critical skepticism is warranted when it comes to dealing with American Income.

Read full review of American Income Life Insurance and 9 comments
Hide full review
9 comments
Add a comment
J
J
John John
parsippany, US
Send a message
Aug 05, 2010 8:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I got a call today will similar to those above, but the person left me a voice mail that was anything but English. In fact, her English was so bad, I couldn't have returned the call if I wanted to. Anyway, they called two more times until I finally answered. They were unable to give me a job description, company info, etc. They didn't even have my e-mail address, but claimed they had my resume. I asked them to read my address from the resume and she could not even do that (but then again, she may have not been able to read English). I figured that if the HR person couldn't speak English, that it wasn't worth thinking that the company was any better.

N
N
NUzze
US
Send a message
Mar 04, 2010 12:33 pm EST

I just got a call a few minutes ago from "Hassan" to schedule an interview for either 10, 10:15, 10:30 to meet with a SR. Mgr. I asked him innediately if this was a commission paying job or salary, he said it was salaried but I am still so suspicious. I have already been to Aflac, Primnerica and NY Met life and the same thing. If I was into sales no problem but am I not. I am so glad I saw these stories because while unemployed I take care of my nephew everyday and I would have to shift things around. It is really unbeleivable the way they reel you in while unemployed.

K
K
Karen312
River Edge, US
Send a message
Nov 12, 2009 10:00 pm EST

Thankfully after I got this same message from "ROD" who claimed I sent them my resume on monster.com and his superior wanted him to give me a call to set up an interview (for the record: no I didnt, I know where I applied- all 3 places were around my area in Bergen County, NJ and I would never apply for a job in Edison...where I would have to commute 2 hours a day). I knew I wasnt going crazy, so I googled the company's name and it lead me to sites like this one about the scams theyve been involved in. I always go w/ my gut instinct and this message sounded fishy from the get go...dont say on the VM. that someone emailed you their resume' when they didnt. If anything, say "I saw your profile on monster.com and you fit the criteria that we're looking for." Needless to say, they wanted me to call in for an interview and I'm so glad I found this board before I went in and wasted my time. I can't wait to call them tomorrow and give "ROD" a piece of my mind. Thank you for everyones shared stories.

S
S
Sam2009
US
Send a message
Nov 04, 2009 2:37 pm EST

I got a similar call this morning. It went to my voice mail. "Lori" from HR dept left a similar scripted message for me asking me to call them back. What made me suspicious about this call was the name of the company. Never heard of it before and the word "income" in the company's name? I decided to google it before I return the call and I' m glad I did becaue it saved me time and money.

C
C
Chetan
US
Send a message
Mar 26, 2009 11:18 pm EDT

Thank You so much.
I dit get a cal from David this evening n I got scheduled for interview at 10.30 in tomorow morning with Monica.I asked them twice for which position I gonna get selected but it was really suspecious.They told me it will be for Management team position n I didnt get that...
Now I checked whole story.
Thank You very much again for saving my trip.

M
M
mandy_Reeves
Bricktown, US
Send a message
Feb 12, 2009 11:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Thanks so so so much for alerting others! I just booked an interview with them this morning, for tomorrow, but I was a little suspicious too...David Housman i was supposed to interview with...really sleazy these people, taking advantage of the unemployed during an economic crisis

S
S
she
Parlin, US
Send a message
Jan 23, 2009 9:55 am EST

I ALSO GOT A CALL FROM A PERSON NAMED CARLY AND I WAS SUPPOSE TO GO TODAY @ 10 AM FOR AN INTERVIEW TO SEE A DAVID HOUSEMAN AFTER READING THIS I DIDN'T GO I WASN'T SURE IF THIS IS THE SAME COMPANY OR NOT SO I JUST DIDN'T GO.

SHE A FEW DAYS AGO

V
V
Val
Send a message
Oct 14, 2008 12:02 pm EDT

I just got a call from ms. Fisher and though it was odd that she could not give me any information. You saved me a trip.

P
P
PKumar
Send a message
Sep 23, 2008 9:45 pm EDT

I got the same call this morning, the person was not able to give details about the job except that he is from HR dept. and guess what they had appointments available for tomorrow with the Sr.Executive who seems to be desprate to hire me!but HR couldn't answer WHY! Anyway at that time i was not sure what it is and fixed an appointment fro Friday... and just searched by their name got all teh story... you saved my trip... thanks.

ComplaintsBoard
K
4:00 pm EDT

American Income Life Insurance interviewed with these as*es today!

I was contacted by American Income Life on March 19th by a cellular phone, and told that they had viewed my resume at either Career Builders or the Monster website and that they wanted me to come in for an interview the next morning which would take approximately 2 1/2 hours. I then asked what position they were considering me for and what type of company they were. At which time I was told that it was a managers position at a fortune 500 company, and that they would train me in their office and that would also be paid. Needless to say when arrived at the AIL office it was packed with people we were instructed to sign in and hand our resumes to the receptionist. We were all interviewed individually and then sent into a group interview hosted by Jim Logan. During my interview alone I was told some of companies background, that they would assist me in getting the tools needed to work as a manager in their company, not to mention that Hunter who interviewed me had only been at the company for about 9 months, also out of the four employees/managers in the office only maybe 1 was with the company longer than 9 months which just happened to be the receptionist. Huh, now this definitely doesn't sound like a fortune 500 company with a high turnover, NOT! Then during the group interview which sounded like a recording I was informed that I would need $99 for the classes that would take a week online to get certified by the state to sale insurance to guaranteed leads, and $106 to attain the actual license itself, which I needed to have on hand at the 3rd and final interview tomorrow 03/21/08. So Where did the paid training go?! They reviewed my resume, and told me that I had what they were looking for so why in the hell do I need to pay for anything to work for them? I was seeking a job not looking to pay money to have a job! American Income Life is a joke and they to be reported to career/ job finding websites about the way they are scamming people and giving them false hope of a secure career with growth opportunity and benefits. They sold me a false dream of finally having the financial security that I want for myself and family our future. AIL wasted my precious time that I could have used to find a real job with growth opportunities. I am now scared of having my resume posted for employers to view, because they all maybe scams and I don't have time to waste playing the fool following false dreams.

Read full review of American Income Life Insurance and 20 comments
Hide full review
20 comments
Add a comment
S
S
Sonja Graham
US
Send a message
Jul 17, 2017 9:41 am EDT

Wow! Just saw this complaint board regarding AIL. Glad I did because I got a call last week, very hurriedly, telling me that they had come across my resume on _______ (didn't catch which site) and thought I would be excellent for an entry level management position and wanted to set me up for an interview in Charlotte, NC. I was in a hurry, due to computer issues, so I didn't listen to much of what the girl was saying. Just dot down the name of company and that she was calling from Raleigh, NC. Wanted to know if I could come to an interview at 10 am this Tuesday. She said it would be about 1 1/2 hour and to dress with business attire. I asked for directions and she said that they would dent on Monday (today). So here we are.

T
T
TCST
Charlotte, US
Send a message
Aug 07, 2010 2:34 pm EDT

Touche' to all who figured out before it's too late that if it sounds too good to be true it probably is. My story is just like all the ones here with only a few differences. I was never told the "interview" would take soooooo long. I did waste my lunch hour on it. I kept trying to say I was not interested at all in sales and was looking for a desk job as I was accustomed to. The interviewer just kept re-directing the conservation to being able to earn big bucks very easily. I may be rare but I am not looking for big bucks. I am just looking for a job that pays the rent and puts food on the table, a normal 40 hr a week job. They were so sure they could convince me otherwise I couldn't get them to address a desk job at all. Finally the interviewer said they would call me in a couple weeks. We will see. I was also told about dressing professionaly. No need to even go there on their part. When I got there HOLY COW! They do not begin to know what it means to be dressed professionaly. Anywhere you looked there was nothing but upper thighs, foot-long cleavage and skin! The office was grungy. Thanks for these warnings and to my Dad too for telling me I needed to check. Now you have 1 more warning!

D
D
DCBLAZIN
San Jose, US
Send a message
Jan 27, 2009 5:42 pm EST

I spoke with these people today. It def sounded fishy. The person I spoke with "Gary" sounded nervous on the phone and after a few minutes of talking was swearing like we were best buds. He was feeding me all the lines about how I sound like the perfect candidate and that I could make 100 k my first year if I worked hard. He led me to believe he was in the top 5 in Sales nationally and making tons of money. Now that could be true, but this isn't my first walk in the park. As soon as I googled the company and put the word "complaints" in the search I was bombarded with sites that were bashing this place. I also went to the Better Business Bureau and wasn't able to find any information on the company. That is not good, usually there is some sort of information listed there whether bad or good. A fortune 500 company that isnt even listed on the Better Business Bureau website... Yeah right! So I'm glad I looked into this as well so I do not waste my lunchbreak going in and talking with them. I feel bad for the unemployed who hope this is a great way to provide for their families... I am in a situation where I have been told to start looking because of jobs being cut this year, but at least I still have a steady paycheck. for now!... I cannot wait to call them back and let them know after doing some research that I will be passing on the interview... I hope he tests me because I have some ammo to fire back with and could use a good argument while I'm sitting in traffic! Thanks for the heads up everyone! STAY AWAY

B
B
Barbara Herrera
Valley Park, US
Send a message
Jan 21, 2009 11:39 am EST

They just called me for an interview and I'm not going to go because if you know that they are an insurance company then you know they pay only commission! I mean if you have children and you have to take them to daycare they aren't going to stop charging you because you haven't made any money at your job. So to begin with you are already negative 235 for daycare. Screw that!

S
S
sarah
US
Send a message
Jan 12, 2009 8:33 pm EST

thay? dont you mean they? I've researched this job and all that comes up is complaints! PLUS ive seen way too many complaints about this place - why should anyone give them the time of day?!

K
K
Kari
Send a message
Nov 14, 2008 2:44 pm EST

I am glad that there are postings like this out there on the internet. Just yesterday I received a message on my cell phone from AI. A lady told me that they had found my resume on career builder and that I sounded just right for the job. Living in Michigan, I know sales people struggling left and right just trying to make ends meet. In an economy where nobody knows if they will have a job tomorrow, I don't think that selling life insurance would be the way to go in this day and age. I had a job lined up at GM but thanks to the big 3 tanking that tanked also. Thank you for informing me about this job I was almost led in to.
I will rest better tonight knowing that I did not go to the interview.

M
M
Motherbear
Send a message
Oct 08, 2008 5:44 pm EDT

I got a call from the local AIL office and was briefly fooled because I have been out of work for five months so the person on there made it sound as if it were one of the jobs I put in for. I showed up bright and early and saw the same setup - gave my resume to the woman at the front desk, sat with a couple of other well dressed potential employees. I was interviewed by the HR rep who had also called me and when I asked her what the job was and she told me it was selling supplemental life insurance, I almost fell off my chair. Ok the economy is tanking and you want me to sell supplemental life insurance? I got the hell out of there as fast as I could and didn't go back. I need a real job not something that pays commission people. Don't waste your time on this scheme because you won't get paid.

L
L
Liz
Send a message
Sep 24, 2008 4:57 pm EDT

I was applying for jobs today in Saint Paul and mistakenly applied to one without a company name in the ad - I was in a hurry. A couple hours later I was contacted by James Bouchard. He started in with a script and a phone interview. First off, phone interviews are usually treated like real interviews and scheduled ahead of time. I had to interrupt him to ask what company he was with. He said, "AIL." Like I am supposed to know what that is. I then interrupted him again to ask him to tell me more about the position. All he said was that is was entry level management. I pretty much knew what it was about right away but went along with it for [censored]s and giggles. This kid sounded like he was 18 and couldn't read very well so the questions took him forever to ask. After a couple minutes he said it sounded like I had management and sales experience before so he wanted to set me up for an interview with the hiring manager. All those questions to tell me what was already on my resume? He asked me which position I was most interested in, sales or sales manager. He then explained to me what a sales manager was as if I were a child and had no clue. I was becoming irritated. Without me even consenting to another interview, he asked me if I had a pencil (normally my 7 year old uses pencils-not me)to write down the address. After I had that he told me to take a fresh copy of my resume, some personal referrals with phone numbers, and to dress professionally. I was sure now that this was a scam after hearing the last sentence come out of his mouth. A real job will not tell you what to take to an interview or what to wear. They expect you to know that and they judge you on those things. This is proof that they are just looking for warm bodies. I have heard that line before and decided to tell James off. I said, "Now I know this is a scam. A real job wouldn't tell me what to take to an interview or how to dress. Do not contact me again." I then hung up. Trust you instincts people.

G
G
Geoff Pratt
Send a message
Sep 23, 2008 11:10 am EDT

I was contacted recently by an AIL Representative in Washington State for a interview. After looking at their website and reading several of the complaints on this website, I have decided not to go to any interviews with them. I am also disapointed in Monster.com, where my resume is posted in not screening these predators better.

J
J
James Matthews
Send a message
Sep 03, 2008 1:40 pm EDT

Hello All,

Listen...I've been a Mortgage Lender for the last six years and I am gravitating towards Insurance because I held a license about 10 years ago when I worked with Primerica. Had I not gone through a divorce (which was not related to me working for Primerica) I would probably still be there. (I actually made money there unlike some folks.)

Anyways...I have interviewed with Farmers, State Farm, Allstate, NewYork Life and a few others and decided to be an independant so I'm not tied to any one companies product line and can provide better service to my clients. I will not have any salary of course but I'm comfortable with that. If you aren't comfortable with Commissions then Financial Services is probably NOT the work environment you are looking for.

Here is the deal...regardless WHERE you want to work if it requires a license they CANNOT legally pay you to solicit for business unless you hold a valid license in the state you reside in. It's the same way in the Lending business...if you want to work for a Department of Real Estate Licensed Broker.

Now...for a smaller split you can go work for an institution that uses a CFL (Consumer Finance Lender's License) or a DOC (Department of Corporations) License and you work UNDER their license and are not required to have a Real Estate License to write loans.

In the Insurance world...there aren't options like that. You can go get your license on your own. Folks it's more expensive than the $99 I heard someone complain about. Spend some cash for your online or classroom Prelicensing Course, Pay for your Exam, your License and your fingerprints and baby we are talking about $400 bucks and then some. (By the way...it's worth many times over what you will pay to get it.)

I'm not advocating or defending this company because I don't work there. I was contacted for an interview but not that I'm aware it's an MLM I can take that into consideration. But if you are whining about spending $99 for an opportunity to MAKE some money grow a brain. When I got licensed in 2002 as a Lender It cost me over $400 get to get licensed. And it served me well...I've made several hundred thousand dollars over the last 6 years as a result. Now it's time to row with a new set of oars because the party is winding down.

If you wanted to open up a Franchise it isn't Free...it costs money. An MLM just allows you to build a business that can POTENTIALLY give you leverage when others work. Traditional business is about Leverage. Your boss hires you for $10 an hour but your work is helping him to be more profitable or he is earning far more than what he or she is paying you for the measly $10.

The bottom line is...are you in a position where you can build YOUR business or someone else's ?'.

Food for thought.

ComplaintsBoard
T
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Income Life Insurance scam and cheating!

I was an employee of this company who relies on the inexperience of new agents to run this scam on union members and their friends (family). Many of the agents truly believe that they are helping out union members due to the fact that they themselves have been brainwashed. The objective is to get as many sales as possible regardless of what means they need to use. The agents will lie to the union members on the phone in order to book the appointments, and if they miscalculate the costs of a policy, they will simply leave products promised to them off of the policy. Though it is unethical, they will encourage people to drop their other policies for American Incomes more expensive policy. And when they are unsure of facts they make them up, including scaring people into believing that they will not have enough money for burial. The agents also sell products to people without making them aware of the fact that the products will change or drop off at a certain age. And falsely advising them on policies that they are unfamiliar with.

After doing my research I could no longer sell the product. I just wish I could encourage all the union members to be cautious!

Read full review of American Income Life Insurance and 84 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
84 comments
Add a comment
N
N
Neit Ojeda
Miami, US
Send a message
Jul 30, 2022 11:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AIL IS A 100% SCAM! I worked with AIL for 6 months and it’s about recruiting And building a pyramid . It’s a cover to get rich by people’s saving. Stay AWAY!

F
F
FrancesHenry
US
Send a message
Dec 04, 2019 10:40 am EST

So here it is again. I received an email from giglionr@zazrow.com and the person who wrote it was Luisa Martines Head of Recruitment.
Good thing I look here first!

A
A
AmandaHeckle
Reno, Nevada, US
Send a message
Nov 06, 2021 9:12 pm EDT
Replying to comment of FrancesHenry

I know someone personally who's ruined their life far worse than it was before by joining Ail. This person is the type of person Ail hopes to catch: entitled loser with a crappy apartment and car, good at talking a big game but has a bad work ethic who believes he's too good to lift a finger at a job.

This guy is in his forties with a business degree and has worked as a hotel accountant at least once. You'd think having those experiences would make one savvy to mlms, but you can't fix stupid.

Before you judge that as harsh, this guy really is gullible and constantly makes the wrong, stupid decisions. He is a job hopper who can't keep a job more than a year. He takes a hotel manager or gm position, does the bare minimum, brings down employee morale and pisses off the guests, then, once upper management gets a whiff of how he operates and he feels the walls closing in, he frantically starts applying to jobs until he weasels his way into another one and the cycle starts all over again. He's never at fault though, it's always someone else's fault that he has to leave. Wouldn't be so bad except he has 2 small children depending on him and when he hops jobs, he hops to a new state as well. His ex ended up divorcing him for that very reason.

Anywho, right before covid hit, he had been the gm of another hotel for almost a year. As you can imagine, he was on his last ropes with this hotel and he knew he was about to get fired, so he started posting his resume and applying to management jobs on Craigslist. He got a call from Ail and they told him how impressed they were with his resume and how the owner thought he'd be the perfect addition to the team; they needed strong mangers and leaders, and he was IT! Boy his head ballooned up about three sizes that day I'm sure.

He went to the interview and quit his hotel job that same day. He was on cloud 9 talking about this amazing part-time job with full time pay; how he was already vested and would be earning residuals on allll the money he was going to make, how he could retire in 10 years, and how they had sooo many clients in this area because they worked with all the unions (trying to rope me in as well, but I'm no fool), he was sold!

I looked up the company he was so proud of and reading the reviews on indeed and glassdoor told me all there was about this company. But who am I to dash his dreams? He wouldn't have listened anyway, so I sat back and watched it unfold.

He was with ail for almost a year, in not one, but two different offices. Apparently he felt the first office wasn't giving him good leads like he was promised. His day consisted of calling the same people from his "lead pack" over and over again; never leaving a message just dialing them until he was blocked, cursed out, or they agreed to a meeting. These were not true leads, most people unknowingly filled out a card through their unions offering them free benefits, or people who found a posting for a free child safe kit, if they were union people, then this guy would pretend to be from their union, Ail sells to ANYBODY, not only unions like they have you believe.

Once a meeting was set, then he would go to their home under the guise of this free item and then aggressively pitch life and final expense insurance through a script that also contains scripted rebuttals. Most people are angry that they've been the victim of a bait and switch and demand he left, but those who were a little more timid are the ones who are scared or insulted into signing up (they use your current financial situation against you and tell you what a burden you'll be on your family when you die because you're already poor). Ail preys on the poor and elderly, people who can barely afford a place to stay or to feed their family. I find that despicable.

So this guy spent hundreds of dollars driving around all day, showing up at homes and banging on doors of people who ignored his calls, all in an effort to make a small comission. Ironically he worked longer and harder at this job than any other job before in his life lol. I think he sold a couple of policies, that all canceled because they couldn't afford it. He had to pay all that money back. He also recruited a couple of desperate job seekers with lies about how much money he was making, he thought he would get to boss them around and have them make money for him. He received a bonus for recruiting, but again had to pay it back when they quit a few weeks later..

So eventually he quit, not because of moral or ethical reasons, but because people weren't as stupid as Ail told him they were and it wasn't as easy to get them to part with their hard earned money as he thiught it would be. With covid in full force, it was impossible for him to weasel his way into another manager or gm position due to his job hopping resume and the fact the hiring process was tough, as people were looking for good candidates for those positions.

He still thought he could make a living as a con man, he got a job at a bottom of the barrel used car dealership here, the kind that sells junkers at high prices to people with credit issues, only to repo them the first time a payment is missed, just to resell the car to another victim. He lasted less than a month there, again, like Ail, he assumed people would be lining up to hand their money over to him.

Last I heard he managed to get fired from a food delivery service (something about not taking orders and collecting the guaranteed pay from his couch) and now works for whatever warehouse or company that will hire him. He now HAS to work for his money as he has someone over him making sure he's doing what he's supposed to do. Hope this saves someone from joining...

N
N
Nick_9787
US
Send a message
Apr 01, 2022 8:44 pm EDT
Replying to comment of AmandaHeckle

Wowww! you must be one of those ignorant type or you watched the wrong person...lol...i been with AIL for 5 months now so im not new but im not seasoned either. I was never promised the world either, i was told this job is simple but not easy! I was also never told we only sell to unions but that unions were just alot of our business and i never pretended to be from someones union. Im sick of a few idiots ruining it for the rest of us, im even sicker of idiots like you putting us all into 1 category because of 1 jerk. I make decent money, about 1 to 2 grand a week. Also we are supposed to leave messages and send informational text and emails. Soooooooooo your very misinformed and extremely ignorant.

E
E
Evand
US
Send a message
Mar 31, 2017 11:52 pm EDT

I love AIL. This career saved my life. It is a legitament 6 figure opportunity providing excellent benefits to working people. There is no substance to any of these complaints. The company is aggressively hiring, that's not a crime. It's also 100% commission, also not a crime. I made $148, 000 last year and I loved ever minute of it. I've never had significant disagreements with any of the management and on the corporate level they are inspirational and supportive.

T
T
TracyB1
CA
Send a message
Feb 15, 2017 11:39 am EST

I had a call from a lady today, wouldn't tell me the name of the company and just kept saying that she was calling from HR. I then put the phone number into google and found this. Never once did I submit my resume to them and I am employed full time so I am not sure why they were contacting me. I read through all of these comments and as far as I am concerned any reputable company wouldn't have the amount of complaints and issues that this does and the employees who actually still work there wouldn't feel the need to get angry and defend the company by putting the people who posted complaints down. A great company will speak for itself and won't have to fight to try and look good, word of mouth spreads like wild fire and will either make you or break you. The complaints about the company isn't what turned me off the most, what turned me off the most was the unprofessional behavior and comments from the people who work there trying to defend themselves. That in itself makes AIL a company that I would not want to be a part of.

N
N
Nick_9787
US
Send a message
Apr 01, 2022 8:49 pm EDT
Replying to comment of TracyB1

AIL has agressive recruitment tactics, they are expanding faster than they can handle, alot of quickly growing companies do this, i have even been recruited by the big companies I.E. New York Life. Managers pay recruiters to find them good candidates but the recruiters dont care who they send over so the manager is stuck with whatever the recruiter sends. Definitely not the greatest system but it should make NO difference on if you think you would want to work there, try asking an employee who still works there if they like it.

A
A
ArtVandelay
US
Send a message
Sep 18, 2016 9:55 pm EDT

This is a complete scam. I was invited to interview and went without any prior knowledge of the company. I should have listened to my instincts from the second I walked through the door. It was completely unprofessional and bizarre from the get-go.
First, the young woman sitting at the front desk was wearing street clothes, and had a piece of junk boom-box sitting behind her playing rather loud r&b music. I thought, "this is odd, " but my need for a job outweighed my better judgement and I followed her instructions to hand her my resume, take some sort of packet (which I never had a chance to fill out) and wait to be called in to 'interview.'
At this point it was even more obvious that this was a complete farce as there were multiple people being ushered very rapidly in and out of random offices. Two younger guys who I can only assume worked in this office were having a loud conversation with many expletives. I made it obvious that I was confused by looking at the office, then looking at the girl at the front desk. Her response was to get up and go halfway through the door and whisper something to them and closed the door.
At this point I was wrangled into my pre-screening 'interview, ' that was a complete and utter joke. Whoever I met with asked me all of two questions and had no interest in anything i had to say. It was as if he were repeating a script and tried to instill some sort of confidence in me that he saw I had potential.
It is at this point that you are taken into a conference room with an overhead projector with a presentation that is going to take place. First, let me just say, the room is covered in random basketball cardboard decorations hanging from the tiled ceiling and basketball brackets hung on the walls as well as random basketball trophies around the room. They explained this by saying they like to be competitive and they enjoy betting on the outcome of games, etc. But, that's just the culture they cultivate because they're go-getters! That's what they want to convey and what they tried to equate it to. They also gave trophies in the form of basketballs to those who deserved them through some sort of work related nonsense.
Any way, then you are made to sit through a long and boring presentation, where they tell you prior to going in, "they're going to be watching you to see if you take notes." And most people did. But, as with everything else it was completely pointless. During this nonsense forced presentation three different presenters outline the companies approach and values, etc. All BS. Not to mention each of them are so successful that they are being transferred next week to different branches to 'TCB', one to Florida and the other somewhere else I can't remember. I think this was supposed to be enticing, as if having to move thousands of miles away were appealing to anyone.
Eventually somewhere near the end of this exhausting tirade they finally reveal the cu de gras. You will be required to pay out of pocket, $350 for a 'license' to sell insurance? Nowhere up to this point was that information made available. To make things worse they actually made it a requirement that upon leaving they were to call out everyone singlehandedly by name and they were to stand and give three reasons they might be an asset to the company if hired. I watched in horror as everyone ahead of me went, and when it was my turn I mumbled something and was told some fake encouraging jargon and given fake encouraging words of wishing me luck in being considered for the position and told to leave. But, before you even get to do that you have to shake hands with two of the presenters that are standing near the exit of the presentation room.
This was the ultimate slap in the face, and in retrospect anyone who wasn't aware this was a scam should have been able to tell exclusively from how that last interaction went. The guy who not even 10 minutes ago was bright and lively and excited to talk to us about becoming apart of their team was standing there with a stone cold expressionless face and gave me the weakest, most pathetic excuse for a handshake I have EVER received. I ended up walking out to the receptionist area toward the door to leave and saw another group of individuals being corralled through this insane process. I walked out and honestly felt stupid and shamed for being dumb enough to have put myself through something like that. To make things worse, I was immediately, and I mean, immediately contacted for a second 'interview.' I replied to the email by saying that I had to remove my resume from consideration for the position to which I received no reply.
This company is a complete fraud. I now peruse Craigslist (where they targeted me, and countless others) and flag every posting of theirs I see relentlessly. This company needs to be stopped. No one should waste their time, and I regret that I did.

N
N
Nick_9787
US
Send a message
Apr 01, 2022 8:53 pm EDT
Replying to comment of ArtVandelay

That doesnt sound like a scam it just sounds flat out unproffesional, but definetly not a scam. Either way its a horrible process, sorry that was your experience.

D
D
Domtely
US
Send a message
Apr 10, 2016 11:42 am EDT

This is wrong. They are A+ rated, and in business over 60 years. Do your research on AMbest.com which is a 3rd party rating company for the insurance industry. Sounds like you weren't a good sales person.

I've been with the company for 2 years 4 months. My first year I made 77k and my second year 118k. I sell people the best priced whole life insurance on the market. So while everyone is crying the blues, I'm doing quite well for myself and my family.

E
E
Employee12321
US
Send a message
Sep 14, 2015 10:40 am EDT

You guys are hilarious! All these people and not one of you were successful? This is a life insurance company and you are all complaining because you were called for a job>? If you spent this much time working and not complaining you would do a lot better in life! One question, how could the company be a scam if it has a A+ rating from standard and poors and is primarily owned by a huge big name investor and lastly has been in business for over 65 years? Its such a joke people saying they almost fell for it! because of these negative people who have no sales skills you missed out on a career that you make solid money and residual income for life. ouch

T
T
TellitAsitIs
Richmond, CA
Send a message
Oct 20, 2014 2:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The number of AIL shills on this thread is impressive indeed; I think AIL is just about as prolific at shilling as it is spamming on job sites. I commend the original poster for having their crisis of conscience. As for the above reference to Jesus, AIL is as ungodly as it gets. If I spent my life ripping-off desperate job seekers and spamming every job site conceivable (so many that most managers can't even keep track of the number of spam accounts they create) I would be very worried about the outcome of my eternal soul when I died. In a ponzi scheme or MLM company, scammers always blame the victim if they are not successful - for not trying hard enough; just as the shills posting on this thread do. A company that churns through employees (victims) by the thousands is the failure, not the employees/candidates. "The Opportunity" and "Residual Income" are the motto phrases of MLM and Ponzi Schemes. That being the case, ask yourself why AIL / American Income Life uses these phrases as their rallying cry? Could it be AIL is a scam too? Furthermore, the insulting vernacular language of the AIL shill/employees on complaint forums should serve as a warning as to what kind of people comprise this vile company. Incidentally, does AIL ever turn away a "job" applicant (even if they are a monkey or a horse) who is willing to pay for their licensing? I have yet to hear of one. It is also interesting how most shill accounts here only perform one post; I wonder how many accounts the average AIL shill/spammer creates? Why is this deception necessary on their part? Deception is the American Income Life Modus Operandi with regards to human resource acquisition.

E
E
EssexKiwi
NZ
Send a message
Oct 17, 2014 3:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I stand by comments posted back in July: AIL IS a legitimate opportunity. And it is usually those that don't have the guts to push on through the tough times, that come with Every opportunity, are the ones who bad mouth the opportunity and the company that provide said opportunity.

A
A
Anonymous1901
LU
Send a message
Oct 17, 2014 2:49 am EDT

Or maybe you guys are all just upset that you didn't succeed and make it big like y'all thought you were? Yeah probably. Stop wining and go do something with yourselves JESUS AIL is the reason I grew up in a wealthy family get a life people

Overview of American Income Life Insurance complaint handling

American Income Life Insurance reviews first appeared on Complaints Board on Sep 17, 2007. The latest review Staff misconduct was posted on May 1, 2025. The latest complaint employment was resolved on Mar 05, 2016. American Income Life Insurance has an average consumer rating of 3 stars from 147 reviews. American Income Life Insurance has resolved 59 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. American Income Life Insurance Contacts

  2. American Income Life Insurance phone numbers
    +1 (800) 849-4820
    +1 (800) 849-4820
    Click up if you have successfully reached American Income Life Insurance by calling +1 (800) 849-4820 phone number 6 6 users reported that they have successfully reached American Income Life Insurance by calling +1 (800) 849-4820 phone number Click down if you have unsuccessfully reached American Income Life Insurance by calling +1 (800) 849-4820 phone number 4 4 users reported that they have UNsuccessfully reached American Income Life Insurance by calling +1 (800) 849-4820 phone number
    +1 (800) 433-3405
    +1 (800) 433-3405
    Click up if you have successfully reached American Income Life Insurance by calling +1 (800) 433-3405 phone number 6 6 users reported that they have successfully reached American Income Life Insurance by calling +1 (800) 433-3405 phone number Click down if you have unsuccessfully reached American Income Life Insurance by calling +1 (800) 433-3405 phone number 5 5 users reported that they have UNsuccessfully reached American Income Life Insurance by calling +1 (800) 433-3405 phone number
  3. American Income Life Insurance emails
  4. American Income Life Insurance address
    1200 Wooded Acres Drive, Waco, Texas, 76710, United States
  5. American Income Life Insurance social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all American Income Life Insurance contacts
American Income Life Insurance Category
American Income Life Insurance is ranked 46 among 460 companies in the Insurance Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.