American Furniture ManufacturingAbsolutely terrible website!! Dirty sofa

We purchased a sofa from American Furniture Manufacturing for our living room and when we received it we were extremely disappointed and immediately contacted the company. We ordered a bone color sofa and the back of it was covered with small dark stains. Customer service rep was not interested in helping us. When we explained what was the problem he said that we could try and clean those stains off and that in his opinion that was not a big deal since it was the back side which no one sees. They have the most unprofessional support ever! We wasted a lot of time and nerves but in the end they finally agreed to replace the sofa and promised that someone will arrive to pick the dirty one. Well, they did promise a replacement but I have a bad feeling about this.
Do not bother ordering from this store, they are absolutely terrible!

Feb 01, 2017

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