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Amadeus Home Music School / Run down of my terrible experience

1 San Francisco, CA, United States Review updated:
Contact information:
Phone: 941-926-3638

On Tuesday July 1st, 2008 I received a phone call from the Home arts school (a Donna person) explaining that my cello teacher would not be contacting me as scheduled since she/he was finishing up with another student. I was told that she/he would be contacting me the following week to schedule lessons. Although quite disappointed, I understood. However, after I waited for another week and still did not hear from my teacher, I called last Tuesday July 8th to inquire about the situation. At that time I was told that the situation was unfortunately the same as the week before. It was explained that the teacher was over-booked but stated that she/he would definitely be contacting me by the end of the week. I told them that I would be out of town on Thursday and Friday and gave my cell phone number to pass along to the teacher to be certain that I could be reached. On Tuesday July 15th I still had not heard from this teacher on either my cell phone nor my home phone.

Furthermore, I called the office the next day to discover that the person I had been calling before, Lucy or Lisa, had quit and was directed to call Donna Esposito. I left 2 messages briefly explaining the situation and asked that my call be returned. I did not hear from Donna so I called again this morning at 10:30 a.m. And left another message. I’ve also contacted customer service and left messages with them. Thus far, no one has returned any of my calls. Donna's voice is irritating to say the least. She sounds like a shut in who is afraid of everything. She must be a nervous wreck, working for these jerks. I kept hearing mention of a Michael Lawson and Heath Mensher (whom I researched online to discover that the only Heath Mensher is some kind of fledgling filmmaker person--oddly enough, it IS the same Heath Mensher-there's a voice on one of the videos that this Heath Mensher posted that has a voiceover that sounds IDENTICAL to one of the voicemails I was directed to by Lucy/Lisa...very very fishy). Michael Lawson apparently is the President of this so-called company. If this is true, this man should be put in JAIL!

I scheduled 2 months of lessons to begin July 1st for a very specific reason. July is my least busy time of year and when I have the most free time. I purposefully chose these dates to allow myself the necessary time to get started with my new instrument.

No one has contacted me to schedule lessons as was promised nor has anyone from the company contacted me to offer an explanation as to why the teacher has not yet contacted me. I paid for these lessons via credit card at the beginning of June. I expected services to begin on the date we had scheduled. Had I known at the time of signing up with your school that I could not have begun lessons on July 1st, I would not have signed the contract for 8 lessons with your company. I would have begun my studies with another local teacher who could have accommodated my schedule.

I expected a full refund in the amount of $464 but I am STILL trying to get something done. I want these people stopped and their leaders put in jail and I'm going to do whatever I can to make that happen.

Kirsten S

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  • To
      25th of Feb, 2009
    0 Votes

    I paid $544 on November 2008. The day, tutor didn't show. So I called them so she said it will be the nest week. so I already changed mind I tried to cancel. But I can't cancel. Now it is feb 2009. I still am auguring them to refund my money.

  • Ge
      3rd of Mar, 2009
    0 Votes

    I worked for Amadeus and they are criminals. They don't care about the teachers not getting paid ontime and they don't care about anythign else that pertains to music either... BBB listing will show you that they have an F class rating... Sorry you got punked by them...

  • Ve
      5th of Mar, 2009
    0 Votes

    Cancel whatever card you used to pay for lessons from Amadeus Home Music School. They have yet to refund my missed lessons from November 2008 and now they have made two additional unauthorized charges to my credit card. I had to file a fraud claim with the credit card and am now waiting to hear from them.

  • Cr
      13th of Mar, 2009
    0 Votes

    I worked for them too, and things got totally out of hand -- they grew too quick and couldn't handle everything, and they let me go.
    My understanding is that they are closing down, and have asked everyone to reverse the charges on their Credit Cards or call in and get a direct credit.
    My friend in the company told me they want to resolve EVERYTHING, and that they feel bad about it.
    Here is the number they told me to call: 646 345 3170

  • Sa
      13th of Mar, 2009
    0 Votes

    George and Crystal - if you know how bad they are, will you assist the rest of us in reclaiming our money? I have already been in contact with the local police - local to the addresses I can locate online. Not much can be done yet without information. We need names, addresses, phone numbers, etc. Let's put an end to these thieves. Any attorneys been a victim yet? Maybe we can start a lawsuit?

  • Me
      23rd of Mar, 2009
    0 Votes

    I work for Amadeus too and I have not been paid for March and I am owed over $600.00, which I know I will never see. They have made a mockery of musicians and teachers everywhere. I rue the day I ever signed up for this incompetent and corrupt organisation. I will do everything in my power to help the people Amadeus swindled, including myself. I have met some great families and now I am sick because of all that has happened to them and their overcharges and for myself in not being paid and I have yet to receive a 1099-MISC. My first step is reporting the lack of a 1099-MISC to the IRS as fraudulent charges. I'm tired of trying to get someone on the phone and I'm tired of my, almost daily, emails not being answered. Please contact me at to see what we all can do to try to get our money back and/or to be paid and be done with it!

  • St
      3rd of Apr, 2009
    0 Votes

    Hey, They're aren't particular, They Also rip off their teachers too! I have been working for them for 16 weeks and have always been on time to my lesson and never canceled once, and I have not received two of my checks and of course I cant get a hold of anyone, not Donna, not Cherie, no contact. Pretty sure I'm out $400 bucks... If you are a music teacher and are lucky enough to read this before you start at amadeus music, don't do it, unless you like working for free... I need to take a trip to New Jersey sometime.

  • Tr
      9th of Apr, 2009
    0 Votes

    I work for Amadeus, too. They currently owe me for seven lessons. I can't get a hold of anyone either. I agree that they are criminals and overall bad business people. I am very sorry for all of the people they have cheated out of their money. I really like my students, and it's not fair the way they have been ripped off.

  • Ab
      9th of Apr, 2009
    0 Votes

    I also am an Amadeus teacher, or was for that matter, finished my last client for free and will ofcourse no longer do anything for this so called company. I am willing to invest time into teaming up with every other client and teacher, including myself being unpayed, to see this company go down. If authorities need names and numbers of clients and teachers it can be arranged. email me at

  • Jt
      14th of Apr, 2009
    0 Votes

    Same story: I taught 8 lessons "working for" Amadeus and have not been paid. No reply to e-mail, no response to phone calls. If anyone needs my information for legal action, please contact me at

  • Co
      25th of Apr, 2009
    0 Votes

    Bunch of people have complained on "Help Me Howard" too.

    Yes, it is the same Heath and there's a bunch of contact info for all parties involved over there.

  • Si
      8th of Jun, 2009
    0 Votes

    If anyone needs a REAL voice teacher in the NYC or LI area please email me at . I have been ripped off by these people too and I am so sorry to have had anything to do with them

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