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Altech Autopage / Retention department

Midrand, South Africa

Good day please assist my name is Khumotso my dad has a contract with altech auto page. We did a telephonic upgrade about 6 months ago the account and the handset premium is paid to date. My phone was stolen on the 3rd of January when I reported the matter I was told the premium for the handset is less than what im suppose to pay. I then called to get clarity on why we were not informed on this, im still awaiting feedback from the manager Zaheer Valle who seems to not be interested. Ive spoken to Triafina Nomsa, Yvonne and the latest Bianca, who was rude and obnobnoxious. Im utterly disgusted at the level of service auto page has offered to me. They disregard to assisting a client's query is shocking. No client centricity at all.

Re
Jan 19, 2016

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