SUBMIT A COMPLAINT

Airtel / mobile portable no [|bal|[protected]|[protected]|]

Dear Rajesh Kumar,
Mail on 11th July

Thanks in advance to read this messages and could you please assist me in getting the SIM card ?
Hope at lease this message has reached right person ( you) for recommending suitable action!!
Mail on 11th July

Dear Vandhana & Nipun,
I am still looking for your assistance. Today I also called your Airtel office, 1st they said, sim card is available, and then they said “no” card is available. When I ask about the validity of the Ref No- No response.
Mail on 8th July

Dear Vandhana Bharath,
Thanks for your response.
I have received the MPN Port request code no .RT 377684.
Unfortunately, I have been told by Airtel office (MG Road, Shastri Nagar, and Adayar) there is no stock of SIM card for MPN.
Also, I have been informed, they cannot tell when the stock will arrive and I should call & check everyday to know the availability. The story does not end here.
When the call is made to the no ([protected]), the call is answered by some one, who always say, they have no details and cannot confirm anything on phone.
Overall I am disappointed to select Airtel for MPN, even though all my family members have Airtel as service provider and my land line is also from Airtel.
From Airtel on 7th July

Dear Customer,

We regret for the delay in replying to your mail.

Ref: Email dated 04-07-2011 inquiring about Mobile number portability for your airtel Mobile number [protected].

Thank you for your mail to Bharti airtel and the opportunity to assist you.

We would like to inform you that the message for port out/in should be sent from the number which you wish to port out/in.

Further, we request you to co-operate with us untill such time.

We hope that we have been able to fulfill your request suitably.

Please do write in for any further assistance.

Yours Sincerely,

Vandhana Bharath Kumar
Customer Care
Bharti Airtel Limited

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