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Air India / refund for air ticket

Review updated:

I have booked my airticket kn 28th Feb via a travel agent. By due to a alphabet missing in the name I asked my agent to rectify it but agent informed me that they will reissue the new ticket with the correct name and I will get the refund for the last billed ticket. Its already been 3 months but I have not received any refund till date. I have raised query several time to my agent regarding the refund but they are always informing me that they have not received refund authorisation from the airline and they are sending reminders on the tegular basis to Airindia but AirIndia is not responding.

I have heard several times that airindia staff are lazy and today I am experiencing the same. I regret why I took flight from Airindia.

Really much disappointment witht he service of Air India.

I am attaching the refund request done by my agent on 4th March, 2017.

Airline booking code is - AI/YH208

Airindia pls respond to my agent request and authorise the refund so that I can get my refund amount from the agent.

Air India

Di
May 31, 2018
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Comments

  •   May 31, 2018

    After the flight is over + 7 days, or erlier, AI carrier removes PNR.
    Your agent aproved refund, but they did not issue the refund to you.
    You do not need to write again .
    Go to the court with the simple suitcase, if you need the compensaton.

    No other legal solution.

    Regards,
    manager for ICAO/IATA irregulation matters
    e-mail: aryan(at)vivaldi.net

    0 Votes

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