Agarwal Packers And Movers, India - Damage of Washing machine during transit
P V L KANTHACHARI
Dear Incharge-Agarwal packers and movers,
House hold items are relocated from Indore to Visakhapatnam on April 01, 2011. During transit, the washing machine bottom got damaged. While unloading your depacking persons tried to fit the washing machine in the dedicated washing machine stand. It is not fitted properly, but while fitting painting was got peeled off. All are left with quite without comment on that.
My wife she didn't find the mistake, due to some unavoidable circumstances I was strucked up with job at chennai. Last when I went to Visakhapatnam, i found the mistake same thing conveyed to visakhapatnam local branch.
Their answer is that you have not informed during unloading. All the things may not possible by the same day.
I have insured for one lakh. Even for listening or attending for view or rectification of damage also the incharge person from visakhapatnam is not interested.
It is not ends with one day. Customer satisfaction is better policy. In this I can say Agarwal packers failed to deal in good manner. I am enclosing the photos for your review. Pl. send any body to identify and rectify the damage.
Expecting soon. It is good to maintain the good relation ship.
Unloading time mey bhool gaya, Hamara kaam ho gaya ye practice acha nahi lagtha.