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Advance Cash USA



Complaint Rating:  98 % with 127 votes
98% 127
Contact information:
Advance Cash USA
Jensen Beach, Florida
United States
Phone: 772-934-8008
Advance Cash USA called me several days ago from [protected]) claiming that I owe them $300.00 for a payday loan which is a lie, they also stated that they knew personal information about me such as my SS#, Bank info. etc.etc.etc. when I ask them to provide documents of proof that I owe this loan their answer was "it's paperless" lol...They are also harassing my personal references & friends with threats saying they will be responsible for the payment if I don't pay it...I am very concerned because they have my personal information and using it to try to scam money from my friends. The ones I spoke with are Shawn Martin/Richard Wilson, they have a heavy accent-Indian or middle eastern. They are know to have many numbers & names. Another number they use is [protected])...I filed a complaint with the FCC, State Attorny General, and the Federal Trade Commission...These "Scammers" Must Be Stoped!
Complaint comments Comments (76)    Updated: Complaint country United States Complaint category Loans


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A  29th of May, 2010 by    0 Votes
OH MY GOSH!!! This very same thing has been going on with me for the last 3 days. Your story is almost verbatim, except I talked to an additional guy named Danny who wouldn't give me his last name and he is supposedly the supervisor. I got additional calls from these two numbers 5-642-214-9335 and 917-284-9293 oh and the UNKNOWN CALLER. When I asked for details on this specific loan such as the website I was to have supposed to have done this through and the date they could not give me any information and got REALLY irritated with me for questioning them. I got hung up on a couple of times and called back to speak to a supervisor and he (Danny) told me he could not give me any information or he would loose his job and hung up on me.
I to am filing a complaint with the FCC, State Attorny General, and the Federal Trade Commission...they also stated they were calling from New York City.
N  29th of May, 2010 by    -3 Votes
Are you kidding me? I realize there are people out there who can get your personal information but how on earth are they supposed to get your reference information? Have you really taken out so many payday loans (and failed to pay them back) that you don't have a record...get real
N  9th of Jul, 2010 by    +1 Votes
i have been recieving calls also like this however it is a john and keeps sayin he is sending me documents for four days i have yet to recieve them in my email. then today he tells me to email him i do not. then he calls and says he is sending the documents again and does not then calls me back telling me to send my card info which i will not but today alone i had 6 calls from him it is gettin aggrivating. the number i got is 917-284-9293 last four numbers are one of teh last four of yours ironic huh
A  29th of Sep, 2010 by    +1 Votes
N  3rd of Nov, 2010 by    +1 Votes
I too have been receiving phone calls threatening me that the police will be at my home door with a supoena because I have 3 suits against me for fraud from this company. the first call stated that I received the loan in August. today 11-3-10 I got another call stating that I received the $300 in March. I checked my account last week and it will show that I have not received this electronic transfer. they even sent me a fax that didn't have my name on it, but a fee of $600.00

I myself wouldn't even waste my time on a $300 loan to have to pay back $600 (lol)
N  4th of Nov, 2010 by    0 Votes
I received a call 3 days ago from a Joe Marshall @ 347-844-6647, stating that I took out a payday loan and did not pay it. As a result, I was going to be sued and a lein would be put against my SS#. If I wanted to settle out of court I could pay $745.35 or wait to go to court and pay $1953.65. I asked for the name of the company and a contact number so that I could call and find out about this "loan". I had never taken out a loan with this company, nor have I even heard of the company before. He gave me 916-299-4211 and told me I could call anytime. I called and left 3 messages for someone to call me back. When I dot no return call I called Joe Marshall back, who in turn offered to call the # for me. So while I was on the phone he called the 916 # and started talking to him. At the same time, I called the 916 # from my cell phone and Joe Marshall hung up. The man @ the 916# said he was Nick Jhnson and that I had committed a fraud along with 2 other people named Kimberly and John and that I was definitely going to jail. I asked that he send me some sort of ppwk or contract showing me the amount of the loan and when i had supposedly taken it out. He told me that i didn't need to see it because I know I did it and I was commiting crimes all over the state! He refused to let me say anything and hung up on me. I called Joe Marshall back who in turn told me that I had just spoken to his boss Nick and that they were going to go ahead and process my case and I would receive court papers in the mail. When I tried to question him, he hung up. I called nIck JOhnson back wo told me that he wasn't going to talk to me because I was a fraud and he hung up. These 2 men have a heavy Indian or middle eastern accent and you can't tell me they aren't in the same room. I am definitely filing a complaint and I hope other people do NOT, PLEASE I REPEAT DO NOT, send them any money they are scammers out to take your money. I believe that they have caller ID, because they had me so pissed off that I tried to call back and now I just get hung up on...Hmmm!!!
N  9th of Nov, 2010 by    0 Votes
This is also happening to me. The first time they called they stated it was cashnet.com. I called them and they have never issued me a loan. Today I was contacted by "Kevin" who stated that the loan was by advance cash USA. Both times it was in the amount of $600.00. I asked them to send me documents where I agreed to this loan and of course they stated they could not. I asked them to fax a copy of the loan to my attorney and they stated that they cannot fax anything. They did however send some sort of document stating how I could pay for the loan. They always state that this is a lawsuit set up for misappropriation of funds. The other names that has been used are Eric Johnson, and Fredrick Jones. They also have a thick accent and sound like they are from India decent. I have contacted my attorney and have told them multiple times that I am recording the conversation. They are very viscious on the phone. I am afraid they are going to come into contact with some elderly people and take advantage of them. I have notified the better business bureau. They state that the name of their company is ACLS (academic consolidation legal services). Telephone numbers that they use are 347-875-3041 and 847-927-0838. It comes up on caller ID as unknown or private number. Also they state that they are based in Illinois, with businesses in New York, and California.
A  22nd of Nov, 2010 by    0 Votes
I just received the same phone call today from the area code (347). He gave all my personal information over the phone and then told me that I applied for a loan from advancecashusa and that there was a lawsuit filed against my social security number. They called me one time and I told them I would call them back later and then they called me back later and left a voicemail on my voicemail basically threatening or harrassing me and telling me that if I didn't call me back then they would have to call my references. I spoke to like three or four different men with heavy accents, like they were Arabic or Indian or something. I'm afraid that they have all my personal information so should I be worried that something could be done to my credit report. These guys or this company needs to be stopped because obviously there has been so many complaints with this company.
A  23rd of Nov, 2010 by    0 Votes
I began receiving these same phone calls yesterday. They called me several times at work and on my cell phone. The persons name on my report is David Jones. They did send me a fax last night telling me how much I supposedly borrowed from Advance Cash USA. I admit I have taken a payday loan out, but never from this company. They called me as an "unknown caller", but told me to call them back at 347-901-4184. The guy on the phone said he worked for David Jones as his legal assistant. He did have a strong Indian accent and I was tempted to tell him to put someone on the phone that I could understand. He threatened me that they would send someone to my work or my home. When I asked why I haven't heard about this from the company before today, he got really upset with me. He told me the people I was dealing with were scammers and started laughing. He told me this other company did not exist in the U.S. I'm just trying to figure out what I should do.
A  23rd of Nov, 2010 by    +1 Votes
I have also been dealing with this for about two weeks now. Like everyone else, they do have my personal info- I applied for a student loan online. I found out too late that there is a web site that looks like the FAFSA site for student loans, but is not affiliated with them. I'm guessing that is where my information came from. When I told the person(s) I have spoken with that I have proof from my bank that I never received funds, I was called a liar and was asked why I'm trying to commit fraud against advance cash usa. HAH!-I'm the one committing fraud?! They are rude and don't care what you're trying to tell them. I started off calmly explaining that I would be more than happy to take care of this issue--they can send me a copy of their proof, and I can have someone from my bank send them something for my proof. They put their "supervisor" on and again I got nowhere (I keep using "they" because I've spoken with several people from several numbers-including 0000). I went online to find information about advance cash usa, and it took me about 2 seconds to find this site. I guess I need to issue my complaint along with everyone else.
A  23rd of Nov, 2010 by    0 Votes
YES!!! they have been harrassing me hardcore, only thing is they call and they stay silent, they don't ever say anything, they will just sit there and listen to me cuss scream and have a fit because they call me NO JOKE every half hour on the dot, for like the past 2 days, I am being severely harrassed.. I had no clue this was a scam place because they will never say anything, and then hang up on me, every time I call back its busy, thats why I got on here and typed in the number to see what the hell it is!!!
A  23rd of Nov, 2010 by    0 Votes
Yes!!! today I have began to be harrassed by them also. I wouldn't tell them that the information was correct. I just told them that the information they had was incorrect and that they wasn't speaking with the right person because none of the information was mine. The guy called me a liar and said that he would keep calling until I settle with them or they will send someone to my job to collect the debt. I told them ok that 's fine do what needs to be done because I am not the person they were looking for and the information they had was not legitimate. I told them that because I was not about to confirm my info and allow them to commit fraudulent activities that involved me.
A  30th of Nov, 2010 by    0 Votes
i have been receiving calls since yesterday from company ACLS (Afidavit Consolidation Legal Services). From ph# 347-673-1427 and +052928512 which is weird. i was left a message from Mathew Walker on my voicemail claiming i took a loan out from Advance cash USA and $300 was deposited into my account back in April. Funny, I have no record of that on my bank satatements. they also claimed i would be sued and be forced to pay thousands of dollars but they are just trying to settle for a minimal amount, but i have to act now and send them my debit card information. they also denied giving me any further documents saying i agreed to the loan or the web address where i supposedly applied for the loan they gave me the phone number to the company which was 805-317-0102 which was no help at all and even more punjabs with no information but my own. i spoke to an Andy Brown who asked me out to coffee and a Dominic Miller all with punjab accents and no information other than we want your money you owe you owe!! Dominic Miller who was supposedly the manager got angry when i pressed for questions and said not to be calling with stupid questions and wasting his time and hung up on me. I don't want to be sued but i don't wish to be scammed either how can i owe for money i never received!!!
A  1st of Dec, 2010 by    0 Votes
My ex boyfriend was called by them because they said I used him as a reference, well i have spoke to them many times and figured out fast it was a scam so he was informed by them. They called back the other day and when he told them to stop calling bc its a bs operation the indian man told him he was going to have sex with our 3 year old daghter and murder both of us. Not in such nice words tho lol
A  1st of Dec, 2010 by    0 Votes
OMG !!! This is EXTREMELY fustrating!!! No point in telling my story because it is the same one that everyone is posting. The number I've received calls from is 3474225276 from Samantha and Niel Spencer(both have HEAVY ACCENTS)...when I questioned their American names they hung up on me. OBVIOUSLY a scam...its sucks because I can't get them to stop!!!
A  1st of Dec, 2010 by    0 Votes
OMG!! The exact same thing has happened to me this morning. A very RUDE man by the name of Joe Marshall called me this morning and stated that a complaint has been made against me and my mom and that if I didn’t take care of they were going to sue me. The man also had thick Indian accents and also called from Advance Cash Legal Services. The man also had all my personal information, this is scary!! I will also file a complaint… These people are very pushy and mean. I am afraid that a lot of people have agreed to pay them because they are so persistent.
The man that called me is name Joe Marshall
Telefax: (646) 901 4184 & (646) 786 4435
Telephone: (347) 901 4184
E Mail: Acliscusa@usa.com & ACLSincusa@gmail.com
N  1st of Dec, 2010 by    0 Votes
It is not just advance cash usa. It is 123 fast payday. it is check n go . it is a number of other payday companies. I know I work withpayday loans daily. Letme giveyou a hint. If you are going to take one out do it in person and NOT ONLINE
N  1st of Dec, 2010 by    0 Votes
N  1st of Dec, 2010 by    0 Votes
yes i have the same thing going when they call its 0000 numbers that appear i finally answered and thats what they told me that i have 3 counts against me and my social security and that they will call my friends and family to get info from them...they said they were a lawfirm in brooklyn, new york and the law firm is called acs attorney firm i spoke with a alex matthews and a joe marshall. They gave me a case file number and i told him that you can only recieve a loam if you have a bank account of some sorts so that they can get the money when its due...they are very rude and have indian like accents...i am disabled and have health problems and very pissed that i am being harrassesd
N  3rd of Dec, 2010 by    0 Votes
Liberty took money out of my account on Wednesday. I called them abot 5 times that day and demanded my money back, told them I knew they were a bogus company and I would report them to everyone possible. I kept getting the same guy (go figure) and told him I dont want to hear the 72hour line they feed people, the last time I called everytime he said something I just kept asking "wheres my money" those are the only 4 words I kept saying. Woke up this morning and my refund was back in my bank account.

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