Active Products’s earns a 3.0-star rating from 0 reviews and 4 complaints, showing that the majority of customers are somewhat satisfied with purchases.
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Dressing
Sana Nawaz
Near Grid Station Kotli Azad Kashmir
29th July, 2021
Private Limeted Pakistan- Draz.pk
Sheikh Ahmad ( Founder)
Daraz.pk 12B.12th Floor,
Executive Tower, Dolmen
City, Plot#Hc-3,
Block 4, Scheme#5 Clifton
Karachi (Pakistan)
SUBJECT: COMPLAINT REGARDING WRONG PRODUCT DELIVERED
Dear Sheikh Ahmad
Daraz is a pakistan' s leading e- commerce portal that sells fashion appliances, home appliances and beauty care products online.Daraz .pk is the best destination for online shopping and produt search in county.It contain more than 300 brands.With due respect I have to inform you that I bought your website a dress and skirt, but this is very wrong clothes.Firstly, I want to tell you that this skirt quality is wrong and bad.In description you say that this was a polyester, but is not.The material is very thin.
Secondly, this dress is wrong size and colour .Dress is so big for me .I want S, but you sent me size L.colour of dress is also wrong.Dress what I want was a red, but I got yellow.Yellow colour is beautiful but I need a red.
I would like to know that, if I had opportunity to change this? Do you have a right size and colour to this dress and skirt? If you don't have right size and colour, then I take a money back.So please improve the quality of products, it would be great for all of your customers as well.Kindly, take a proper notice of this matter so that the customers don't suffer in the future.
Looking forward to hearing from your end.
YOURS FAITHFULLY
SANA NAWAZ
active plus
ORDER #[protected] DETAILS
Active Plus Youth Cream $0.00
Shipping $8.69
Your Total $8.69
Please note charges will appear from: szlnbdy.com
These guys have taken 270 aust dollars from my account for the last 6 months. I work remotely so I have limited access to technology. I never authorised them to take money from my account. I am unable to contact them. I will possibly have to change banks for them to stop.
Dear Linda Willing,
Congratulations on choosing Active Plus Youth Cream! We want to take a moment to thank you for your recent order. We greatly appreciate your business and the opportunity to assist you with your weight loss goals.
If for any reason you are not satisfied with your order or just want to share your thoughts about our products do not hesitate to call or email your comments at anytime. Our Customer Service agents are here to help you:
We can be reached any time by visiting http://www.activeplusyouthcream.com/support/, or you can send us r Active Plus Youth Cream support team
Please note charge will appear from: szlnbdy.com.
an e-mail at [protected]@activeplusyouthcream.com.
I haven't been able to contact them on this email. This is a face cream not a weight loss product.
I want to cancel my order and be refunded for all the payments they have deducted from my account. I never gave any permission for them to take money from my account.
Pressure washer 1450
I have a Active Products 1450 pressure washer. It worked OK but not great. After a few uses an adapater (little cheap plastic thing that connected garden hose to the quick coupler) broke. Couldn't find part of anything compatible in any store. I called Active Products and they advised the part would be $22.00 with S&H with $11.00 going toward shipping for a part that might weigh an once. I told the CSR who answered the phone that I would buy another pressure washer from obviously another manufacturer (which I will) and never by another Active Product again before I pay $22.00 for that part. Her response? "That's fine sir". Great way to treat people who buy your product. They won't get my business again and I will buy another pw. It's a matter of principle as much as economics.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought this piece of junk and the first time I used it the nozzle fell apart...I called Active Products..."Sorry, we don't carry repair parts, just the complete unit."was thier reply...
Save yourself trouble...Don't do business with these people.
Yes this unit is a literally worthless...do not buy any products from activeproducts...they have no customer service...manual says call their hotline...called their hotline was then referred to the on site...could not even talk to a live person...went to on line site...no place to order parts...this is all a joke...do not know how they stay in business...the trigger system on this broke only after a couple of times using it...I would think and hope they go out of business soon before anyone else is suckered into buying their products...how can they stay in business with such junk and lousy customer service...very unhappy in Kansas
I bought the ActiveProducts pressure washer (AP-1450PW) from Wal-mart. It worked OK for a few years then started leaking badly from the spray handle. I called the company and they said I had to buy a new wand. With shipping, it was more than the cost of the pressure washer. I've been trying to find replacement o-rings, but haven't been able to find the correct size. It seems like they should sell you a replacement for a few bucks, and not make you buy a whole new pressure washer because a 2 cent part wears out.
I bought a active product pressure washer after 2 hour of use it started to leak at the trigger .I called the company and they wanted to charge me $35.00 plus $11.00 shipping for an item that should have been under warranty.When I told the woman that it should be under warranty, she replied, sorry you have to buy it.I told her I would never buy another of their product again, she replied, that's fine sir.DO NOT buy active products, They are JUNK!
Is Active Products Legit?
Active Products earns a trustworthiness rating of 98%
Highly recommended, but caution will not hurt.
Activeproducts.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Activeproducts.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the activeproducts.com.au. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Activeproducts.com.au has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The activeproducts.com.au may offer a niche product or service that is only of interest to a smaller audience.
Cheap Pressure Washer
My wife puchased an ActiveProducts 1650 pressure washer and I must say that it is the worst piece of crap that I have in my workshop. One of the presure adaptors broke off, because it is a cheap piece of plastic, just like all other pressue components in this motor. I just returned from crappy tire and of course there was a teenager working who was filling in for the boss. Of course his response was that my warranty had just run out, which it had by a few measly months. I have barely used thtis pressure washer but that didn't seem to matter to this little boy! I will be returning to speak with 'Harold' who is supposedly the manager and see what he can do for me ... although I'm not holding my breath.
This is a word to anyone to NOT BUY ANYTHING made by Active Products. Not only should the manufacturer be ashamed of making such a piece of crap, but the store should be equally ashamed for selling such crap to unsuspecting clients. Afterall who takes apart a motor to see if the parts or plastic or metal when purchasing a new tool.
The complaint has been investigated and resolved to the customer’s satisfaction.
Gun Assembly leaks. Will replace o rings. Cannot reach customer service. Need detergent wand and bottle and extension to spray high.
Same complaint as most. Trigger leaks. Took it apart. Will replace o rings. Cannot reach customer service.
Overview of Active Products complaint handling
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Active Products Contacts
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Active Products phone numbers1300 765 7771300 765 777Click up if you have successfully reached Active Products by calling 1300 765 777 phone number 0 0 users reported that they have successfully reached Active Products by calling 1300 765 777 phone number Click down if you have unsuccessfully reached Active Products by calling 1300 765 777 phone number 0 0 users reported that they have UNsuccessfully reached Active Products by calling 1300 765 777 phone number
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Active Products emailsask@activeproducts.com.au78%Confidence score: 78%
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Active Products address279 Canterbury Road,, Forest Hill, Victoria, 3131, Australia
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Active Products social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Active Products contacts
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