Acer America Corporation / Horrible customer service
Laptop keyboard defective. "S" and "D" keys don't work. Had computer 1 day and they won't pay shipping to send it to repair or replace. Called, emailed and fax several times and neither Acer nor ShopNBC will pay the shipping.
Horrible customer service! Their product arrived defective and they can't pay $20-$25 shipping on a $1000 purchase!!
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