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ABC Teacher's Outlet / Checking account charged, order never received

1 United States Review updated:

ABC Teacher's Outlet, Inc.
1670 South Robert Street
West St. Paul, MN [protected]
Toll Free([protected]
Fax [protected] or [protected]
9:30 a.m. - 4:30 p.m. Central Standard Time

I placed an order with the above company on July 31, 2007. It is now August 9 and I have not received any information regarding my order. I have tried calling their customer service number three times only to be given a message that their phone system is down; on two occasions, I was told that all operators were busy and to leave a message. Interestingly, my call was never returned. The company does not have an email address that one can send concerns to, nor do they have an "order status" option on their website.

I have never had such an awful online shopping experience in my life and will not be using this online outlet again. One thing is true: Teacher's talk... I plan on telling all of my coworkers how poorly run this company is. I am half tempted to call the Better Business Bureau.

I find it interesting that the purchase price (plus a ridiculous shipping charge) was deducted from my checking account on the same day I placed the order. However, I have no clue when, or if, I will ever receive my order.

Ti
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Comments

  • Pd
      19th of Aug, 2010
    0 Votes

    I wish I had read this before I placed an order with them. I too, have an open order and no way to contact them to check the status of my order. School starts Monday and I need the border I purchased for my bulletin boards. I guess I'm stuck. I should have purchased through AMAZON or EBAY. I can always check my order status. Thanks! ~Patti

  • Pd
      19th of Aug, 2010
    0 Votes

    I wish I had read this before I placed an order with ABC Teacher's Outlet in MN. I too, have an open order and no way to contact them to check the status of my order. School starts Monday and I need the border I purchased for my bulletin boards. I guess I'm stuck. I should have purchased through AMAZON or EBAY. I can always check my order status. Thanks! ~Patti

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