Abbey Dental Eastern in Las Vegas, Nevada
My husband had a root canal and cap work done in 2016 with Abbey Dental on Eastern in Las Vegas. When he had it done, they said it was a lifetime warranty and they stood behind all their work. If he had issues, no matter how long ago, they would take care of him. The entire cost was close to $2000. Which they talked us into financing. Instead of paying...
Read full review of Abbey DentalDental Services
I Had my first appointment to get my crown, and everything went smooth. It was the second appointment that was the trouble. I was scheduled for an 11:30 appointment. I confirmed the appointment, held up my part of the appointment and was even 10 minutes early.
They took my payment, and I sat for 45 minutes till I got up and let them know I could no longer wait as I have a life outside of the Dentist. I was told it would take 20 more minutes. Someone moved my appointment in the company. This was not acceptable. They inform me that the next available appointment is a month out, again not acceptable. The issue gets worse when you have front desk staff that cannot do anything. They have to refer you to everyone else to get anything done.
So, they give me a phone number to call, and no one answers, not even a machine. So you waste more of your time calling over and over again till someone picks up. I finally get someone on the line, and they can't help me. I need to speak with someone else. I am forwarded to a VM box, and here I sit 2 days later with no Appointment; they have my money and no response.
Desired outcome: Fix your Customer Service
Defective Partial
My husbands 1st visit was on 10/16/14 at 3pm for consult for top denture. I was up front with the Dr. stating that I did not want to root canal or save any teeth by putting a band aide on with getting a partial vs a full denture & later on ending up having to pull the rest of the teeth for a full denture. The Dr talked me out of getting a denture & said I...
Read full review of Abbey DentalIs Abbey Dental legit?
Abbey Dental earns 91% level of Trustworthiness
Perfect Trust Endorsement: Abbey Dental achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
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Fraud charges on dental services
Billing me for crown that I did not receive. They say it tooth #28, then when I called them they said it is #27 not #28. $2400 dollars charge for the service I did not receive.
The wait is always more than an hour.
The wait is always more than an hour. They try to up sell you into work you do not need. Under orders of the owner sell sell sell! They would not fill a tooth because they said it needed a root canal when it didn't... So I got it filled elsewhere. They up sold me into a bridge instead of fixing one small problem with one tooth. The bridges temporary fell out four times. The other temps while waiting for my crowns fell out right away on every job they did on my mouth. They told me I would not need a root canal for the bridge they sold me and installed. Then it was so sensitive it did need a root canal because the doctor took off too much of a good tooth. Got a root canal on the house. OK? Not! Because my bridge on the back molar is on a severe angle ripping out the filling above it because of the crown being defective. The edge of the outside part of the crown lines up dead center with the upper tooth and not near the edge like it is supposed to be. The bridges front tooth protrudes and made other teeth crooked.
Dr. Kotler is a really nice guy but works or worked for a scammer. Jamie is a nice manager and is helpful... I hope they are helpful this week when I bring the attention of this on going problem to them. Last time I went back Dr. Kotler didn't work there any longer. I saw him at a pizza place on the West Side. He kept quiet as to why he isn't there anymore. I think he might of got caught up in the scandals or is avoiding the scam. I will have to bring this an attorney's attention for fraud and malpractice if this is not fixed on the spot in an hour or less. I have been putting in temporary filling from the store since March. I am tired of this bridges problems and the damage that it is doing. I want my upper tooth filled and the sharp edge of the crowns back molar filed down. The bridge is also on a severe angle as it pries the top filling out while chewing. I spent $5500.00 there and want this fixed/corrected %100 at no cost. Or I will have them investigated.
Overview of Abbey Dental complaint handling
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Abbey Dental contacts
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Abbey Dental phone numbers+1 (702) 731-5700+1 (702) 731-5700Click up if you have successfully reached Abbey Dental by calling +1 (702) 731-5700 phone number 0 0 users reported that they have successfully reached Abbey Dental by calling +1 (702) 731-5700 phone number Click up if you have UNsuccessfully reached Abbey Dental by calling +1 (702) 731-5700 phone number 0 0 users reported that they have UNsuccessfully reached Abbey Dental by calling +1 (702) 731-5700 phone number
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Abbey Dental headquarters4408 S Eastern Ave, Las Vegas, Nevada, 89119-7825, United States
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