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I applied, and received, a $200.00 cash advance loan from 365fastcash.com a couple of weeks ago. At the time, I was able to log into their website, and contact them through e-mail, navigate their site, etc. My loan is due for repayment tomorrow. For 3 days I have attempted to log into their website, using the name (e-mail address) and the password I selected during the application process. I AM CONSTANTLY TOLD "ACCESS DENIED"!
My concern is that they will attempt to take out the entire loan value - principle + interest - in one shot. I do not have the entire amount, and I was told BY CONTRACT that I can refinance by logging into the site as long as it was prior to the business day before the ACH transaction was to occur.
I am extremely frustrated, especially after reading all the complaints on-line from other customers. I should have researched this company first, but they seemed to be very much "on the ball", so I thought there wouldn't be any issues.
ANY SUGGESTIONS WOULD BE APPRECIATED!
Attention - Everyone who's been having problems with "365Fastcash.com": Their name (& location) is now "365Fastcash.net"! I was able to get into their site, send & receive e-mails from their Customer Service dept., and basically resolve my concerns.
Try it - you'll feel better (I do). :-)
I did some research and found a way to get to their website. Go to http://portal.365fastcash.com/index. That will get you into the main area where you can log in and manage your loan if you have one. Not sure why the main web address is still down, but you can get to it from the addy above.
this is terrible i just found out today that this was a scam. tomorrow I'm going to my bank to stop this. i also got a 200$ loan and there is no way to get a hold of the company. I'm never doing this again
I also received a $200 dollar loan, and they have doen the same thing, I wanted to pay it off and they will not return my call and I cant access the website, I get the same messages as the other people, access denied and when you click on forgotten password it just takes you back to the log in. They have taken $74.oo twice and I am now also going to stop payment on my account so that maybe someone will contact me, this is a scam I believe. I have never done an online pay day loan or payday loan at all and this was a very bad experience. Any info will be greatly appreciated.
I am having the same problems, never finalized a loan agreement with them and looked on my account one day and funds were deposited. They withdrew a finance fee a day early and overdrew my account and gave me a bogus fax number to prove the over draft was a result of their actions. All correspondences with them have been bleak and they are very unprofessional.
I was told they would deposit $200 into my checking and four days later it wasn't there and now - 2 weeks later (right on the day I told them when my next payday was) they withdrew $115 out of my checking - I couldn't get back into my account either - never recieved the loan and losr $115 - they are a pure scam... Someone needs to do something about this deal...
I applied for a loan with 365fastcash.com and when they went over the terms I didn't take the loan. Now I have a $74.00 deduction from my bank account.
I have been trying to contact this company 365fastcash.com, both by phone at [protected] and through their website every day since January 25th. I've gotten no response from either. I tried to log in and i get access denied. When i click on the "forgot password" option, it just goes back to the log on screen. I've left four messages for someone to return my calls and that i was trying to repay the loan in full to avoid additional finance charges. I have stopped payment on the debit from my account hoping that will prompt someone to call me back immediately. This is not good business and I too wish I had investigated this company more before doing business with them. I don't know if this will work, but i would suggest you try to stop this debit against your account to get someone to contact you. I also will NOT pay any additional fees they may try to charge me for stopping payment.
Dear Richard,
I definitely agree with in trying to contact the company through the phone and website. Beginning of the month, Jan. 2008, I last also got a loan for $200.00 and the last time i had made contact with them on the phone and the webpage. It raised some eyebrows when i noticed an amount of $74.00 was charged to my account, but not the principle of the loan. Really leaves the question as to why? I'm frustrated and worried about this.