365fastcash.comCannot contact company - fear of scam!

I applied, and received, a $200.00 cash advance loan from 365fastcash.com a couple of weeks ago. At the time, I was able to log into their website, and contact them through e-mail, navigate their site, etc. My loan is due for repayment tomorrow. For 3 days I have attempted to log into their website, using the name (e-mail address) and the password I selected during the application process. I AM CONSTANTLY TOLD "ACCESS DENIED"!!!

My concern is that they will attempt to take out the entire loan value - principle + interest - in one shot. I do not have the entire amount, and I was told BY CONTRACT that I can refinance by logging into the site as long as it was prior to the business day before the ACH transaction was to occur.

I am extremely frustrated, especially after reading all the complaints on-line from other customers. I should have researched this company first, but they seemed to be very much "on the ball", so I thought there wouldn't be any issues.

ANY SUGGESTIONS WOULD BE APPRECIATED!!

Responses

  • An
    anne taplin Jan 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received a payday loan from 365fastcash.com and never received a contract from the company. I have tried to contact them several times to discuss my paying them back. No call back, no live person. You send an email ticket or complaint-you can't get on a website once you received the loan. They took out $74.00 fee out of my account. I have not signed any paper. I looked online to check them out to find out they are from Russia and part of a Natzi group. Go to Google and put in 365fastcash-it will show you a picture of the original website they use when they give you the loan and an article of how they are linked to a Russian group in Panama.

    0 Votes
  • Jo
    john dixon Jan 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Richard,

    I definitely agree with in trying to contact the company through the phone and website. Beginning of the month, Jan. 2008, I last also got a loan for $200.00 and the last time i had made contact with them on the phone and the webpage. It raised some eyebrows when i noticed an amount of $74.00 was charged to my account, but not the principle of the loan. Really leaves the question as to why? I'm frustrated and worried about this.

    0 Votes
  • Ca
    C. Abrams Jan 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to contact this company 365fastcash.com, both by phone at 1-800-913-0715 and through their website every day since January 25th. I've gotten no response from either. I tried to log in and i get access denied. When i click on the "forgot password" option, it just goes back to the log on screen. I've left four messages for someone to return my calls and that i was trying to repay the loan in full to avoid additional finance charges. I have stopped payment on the debit from my account hoping that will prompt someone to call me back immediately. This is not good business and I too wish I had investigated this company more before doing business with them. I don't know if this will work, but i would suggest you try to stop this debit against your account to get someone to contact you. I also will NOT pay any additional fees they may try to charge me for stopping payment.

    0 Votes
  • Ri
    Rich Morrell Feb 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I applied for a loan with 365fastcash.com and when they went over the terms I didn't take the loan. Now I have a $74.00 deduction from my bank account.

    0 Votes
  • Ti
    Timothy Crago Feb 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was told they would deposit $200 into my checking and four days later it wasn't there and now - 2 weeks later (right on the day I told them when my next payday was) they withdrew $115 out of my checking - I couldn't get back into my account either - never recieved the loan and losr $115 - they are a pure scam... Someone needs to do something about this deal...

    0 Votes
  • Sh
    shakita haywood Feb 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am having the same problems, never finalized a loan agreement with them and looked on my account one day and funds were deposited. They withdrew a finance fee a day early and overdrew my account and gave me a bogus fax number to prove the over draft was a result of their actions. All correspondences with them have been bleak and they are very unprofessional.

    0 Votes
  • Ta
    Tandy Feb 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also received a $200 dollar loan, and they have doen the same thing, I wanted to pay it off and they will not return my call and I cant access the website, I get the same messages as the other people, access denied and when you click on forgotten password it just takes you back to the log in. They have taken $74.oo twice and I am now also going to stop payment on my account so that maybe someone will contact me, this is a scam I believe. I have never done an online pay day loan or payday loan at all and this was a very bad experience. Any info will be greatly appreciated.

    0 Votes
  • An
    Andy Lam Feb 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    this is terrible i just found out today that this was a scam. tomorrow I'm going to my bank to stop this. i also got a 200$ loan and there is no way to get a hold of the company. I'm never doing this again

    0 Votes
  • Mi
    Michael Askew Feb 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Like a lot of people I have have been trying to contact 365fastcash but, I have not had any success either by phone or the web. I am ready to file a law suiet against them. If anyone knows the state they are in please drop me a line. I will get in contact with the Attorney General of that state... Enough is enough. I see these $74.00 fees ever other day... so for me this is nothing but a scam... I did read on this site someone that left this information on this site of how to get in contact with them... portal.365fastcash.com/index. I tired this as well and the user name that I used still will not allow me to get into their site. But once again, enough is enough...

    Thank you.

    0 Votes
  • Ch
    Chris Feb 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I did some research and found a way to get to their website. Go to http://portal.365fastcash.com/index. That will get you into the main area where you can log in and manage your loan if you have one. Not sure why the main web address is still down, but you can get to it from the addy above.

    0 Votes
  • Gi
    Gina Martin Feb 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I cant get ahold of them either and I am worried about my account? If anyone has any info on how to contact them please let me know?

    0 Votes
  • Ri
    Richard Reynolds Feb 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Attention - Everyone who's been having problems with "365Fastcash.com": Their name (& location) is now "365Fastcash.net"! I was able to get into their site, send & receive e-mails from their Customer Service dept., and basically resolve my concerns.

    Try it - you'll feel better (I do). :-)

    0 Votes
  • Ch
    christina Feb 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Try to go to 365fastcash.net and then try to log in. It worked for me. Now for how long I don't know. They have my acct numbers so until i pay them off completely (which is very soon). I don't know that they will take any extra money, but i think any company that changes their email address-the only way to contact them- without letting their clients know, will only end up to no good.

    0 Votes
  • Km
    kmosley Feb 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to reach this company. I took out a &200 loan. I was told that I would receive some papers. I have not received anything. They deposited $200 in my account under the name 247Advances. I have no phone number for them and have gone back to the website trying to use my username and password, both have failed. When I click on the website for information, I get no response.

    0 Votes
  • Al
    Ali Feb 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Nice! That website worked and I was able to access my account. Thanks, Chris!

    0 Votes
  • An
    Andrea Feb 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also have been trying to contact 365fastcash, I have searched everywhere but to no avail. If anyone does find out any information will you inform the rest of us.

    0 Votes
  • Ly
    Lynn Feb 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received a loan from this company. When I went back online to manage my account and get my paperwork, they are no longer there. Now, they have access to my account and have debited funds I didn't authorize.

    0 Votes
  • Sh
    SHANIA HUMPHREY Feb 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I AGREE I TOOK OUT A $200 DOLLAR LOAN AND WANTED TO PAY IT IN FULL BUT CALLED AND CAN NOT GET A CALL BACK SO THEY CONTINUE TO DEBIT MY ACCOUNT FOR THE FINANCE CHARGE EVERY PAY PERIOD, WHICH IS MORE MONEY. THE WEBSITE DOES NOT WORK AND I AM GOING TO CONTACT MY ATTORNEY GENERAL.

    0 Votes
  • Sh
    SHANIA HUMPHREY Feb 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have tried the new site and no luck 365fastcash.net does not work.

    0 Votes
  • Ch
    Chris Feb 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You're welcome. Glad I could help. I did more digging and found they had moved the site to: www.365fastcash.net. You can access your account information there.

    0 Votes
  • Tr
    tracey hamilton Feb 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I can't get ahold of the either and I am worried about my account. If anyone has contact them since there loan let me know because I've been ready to pay them back for two weeks and can't seem to get on the website and in my paper work, they didn't provide me with a number to call them. So I'm going to my bank and put a stop authorization form on file so the company won't be able to deduct the money anymore and hope I get a call from them so I can send the the full payment by mail.

    0 Votes
  • Pi
    Pissed Off Consumer Feb 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If you are having problems accessing www.365fastcash.com, try 365fastcash.net! This is the web address I found as of 02/18/2008. Current Account Holders... Good Luck! Prospective Account Holders... Don't Bother! You've been WARNED!! Hope this helps...

    0 Votes
  • Br
    brian norman Feb 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    well we had to close our account.due to www.247advances.com .do not deal with these parasites.

    0 Votes
  • Tr
    Tracieanna Becker Feb 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I too have been trying to see my account on line and the website is MIA, I applied for a loan, got the loan, and now every two weeks like clock work they take out 74.00, I am attempting to contact someone at my own back to let put a stop to them withdrawing from my acct. I have also called the Better Business Bureau here in Columbus, Ohio and put out the word about the company.

    0 Votes
  • Sh
    shevonne Feb 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received a loan from this company. When I went back online to manage my account and get my paperwork, they are no longer there. Now, they have access to my account and have debited funds I didn't authorize. They have been taking $74.00 out of my account every two weeks and I'm starting to get worried...

    0 Votes
  • De
    deborah K Feb 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also have dealt with these people and can not find a way to get ahold of them and take care of the loan. I have spoken to my bank and the number that was on my statement is not a way to get them either, they never call you back and they just keep on pulling money out. These people need to be stopped and turned in for what they are doing. Everyone is right they are parasites.DO NOT DEAL WITH THEM! if anyone finds a way to get through to them let me know, I am going to work with my bank and try and put a stop to this mess.

    0 Votes
  • Jb
    j. bartlett Feb 27, 2008

    I have not yet delt woth them but I will be sure to get all information I need. You may see me back complainging as well.

    0 Votes
  • De
    dennis okran Feb 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    they are doing the same thing to us it seems like everyday there is another fee from them and i have no way to contact them at all im fed up with this and it needs to stop

    0 Votes
  • Sh
    Shaun Johnson Mar 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Pretty much the same complaints as all the others. I received a loan from 365fastcash in the amount of $200 on 2/12/08. 365fastcash.com (now operating under 365fastcash.net) attempted on 2/19/08 to deduct the loan amount of $200, 10 DAYS BEFORE a payment was due and on 2/20/08 attempted to deduct the $74 loan fee (9 DAYS BEFORE it was due) causing overdrafts in my account. On 3/1/2008, they deducted a total of $224 from my account. I have been "talking" with them through messages on their website and I have asked them to close my account with them and to cease any further attempts to collect money from my account. I asked them also to provide me with a copy of the loan agreement as well as an accurate balance minus the $224 already deducted so that I could pay them that amount. I promised them that I would be contacting my bank, the Better Business Bureau and any other organization that might be interested in hearing about their practices.

    Thank you.

    0 Votes
  • St
    Stephanie Futrell Mar 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Obtained a payday loan with this company, set up fees and repayment thru my checking account Can't get anyone to respond by phone to pay completely off and close account. They keep taking out fees.

    0 Votes
  • Re
    Rena Mar 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This COMPANY NEEDS TO BE SUED!!! NEVER AGAIN! This company needs to be investigated by the FEDS! I am going to my bank to have the ACH fees stopped for GOOD! I will not be paying back this loan company since they can not be contacted or probably doesn't exist AT ALL! 365FASTCASH is FULL OF SH*T!! This online loan servicing needs to be reported!!

    0 Votes
  • Ck
    C.Kelly Mar 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I made the same mistake and now I am not able to find anything out about this company. I am not able to log on to website and the continue to take out 75 every two weeks from my account. I guess I will have to close my account also. They should be stopped any Ideas???

    0 Votes
  • No
    Noah Mar 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hey guys i got a call from the same people but i got all the way to where you type your name and date in and never did that part i told them i would have to go to bbb.com first and check them out and they hung up on me , I was wondering if anyone never accepted there terms and typed the date if you still get billed or did every one on here confirm there name and date and accept, because i never did that so they better not put money in my account when i dint accept it? Help me out guys let me know what yall did?

    0 Votes
  • Bi
    Bill Mar 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    So I applied for a payday loan through some other company and at 12:00 a.m. I recieved a call. It was from 247advance.com the guy had me go to there site and asked me to log in but I started asking how they got my information and he couldn't answer me. He just continued repeating himself, so I looked up the company online and nothing but fraud alerts came back!!! When I told the guy that he hung up.
    Don't deal with them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    If you need to contact them the number came up on my caller id as:
    California call 213 725 5231

    0 Votes
  • Tr
    TRACY Mar 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying the same thing to get ahold of them does putting a stop on your account has that helped or are they still trying to take money out or is your account being overdrawn because tof that.

    0 Votes
  • Gl
    gladys Mar 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I disagree, I took out a loan and decided to have them take out the full payment on my next paydate. 200.00 plus additional 74.00 total 274.00 if you are not able to payoff than they take out 74.00 and the rest on next date which would be 348.00 it is up to you. they help me alot many times, I just need the loan while I get caught up its 30.00 per 100.00 pay back. and you for the person who said they could not find the web site, the can go into google and type www.247advances.com or call 800-814-5451

    0 Votes
  • Sa
    Samantha Y Mar 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been contacting this company I too has gotten a $200 loan and I have not gotten any response I have had $ 74.00 taking out of my account 5 times now I refuse to put money in the bank and I need this account because of a car loan the bank is taking over draft fees we need to do something to stop this scam this company has gotten there money back and some and this company is connected with unitedcashloans.com who contacted me right after this company because I wanted a $500 loan and they have been taking $90 out of my account as well when I contacted them thinking loan was paid off they told me this was a service charge and I have not paid anything back so the took the whole $390 plus $90 5 times add that up for a $300 loan. I am disqusted and I work hard for my money. I am a single mother who has been scammed.

    0 Votes
  • Gi
    Gina Mar 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Scandalous online payday loan company continues deducting money from my account after the initial loan repayment; I continue to receive $74 deductions from my account. I am now unable to cannot the company about this issue. Company doesn't appear to exist.

    0 Votes
  • La
    Lashonda Massey Mar 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    That website does not work anymore. Any suggestions.

    0 Votes
  • In
    inelda jacques Mar 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    First before given your acct # to any one or any thing should you should check for terms and conditions of the product or read carefully and also next ime check for states or country.

    0 Votes

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