24 Hour Wristbands / Lousy Customer Service

Houston, United States

Simple to use website but slow shipping and HORRIBLE customer service.When asking about shipping delays and getting frustrated over the lack of assistance, the first customer service rep hung up on me.
When I called back and spoke with a manager, she tried to explain how 2 day shipping takes 3 days. Really? I ordered a product with 24 hour production and 2 day shipping. 6 days later they are telling me it was rushed and it actually arrived a day early!
I think someone missed math class a few too many times.
The product was average and there are too many other options available.
I'll never order with this place again. Oh, and you're also incented with a discount to write a positive review.

Sep 04, 2014

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