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Resolved
College Home Hardwarehomehardware disrespects consumer

Review updated:

I bought a cam of Beauty Tone spray paint ath this store yesterday (July 16). A can of spray paint is supposed to cover 25sq feet. This one only covered about 6sq feet and the paint was over! I went back to the store, explained what happened and the store manager said that it was not possible for the can to have been used before, laughed at me in front of other customers, as if I was lying. Obviously, there was some problem with that can - it either had been previously used or there was some fabrication defect (it's a HomeHardware product). None of this was taken into consideration by the rude manager.

Responses

  • Sa
    Sam J Smith Jan 05, 2021

    Never purchase Home Hardware 'Classic' brand heaters, they will not provide service when stores cannot answer important product questions, like; how do I buy a replacement air filter not stocked in the store??

    And their 877 number is useless.

    0 Votes
  • Bu
    Buysell Stocks Aug 20, 2019
    This comment was posted by
    a verified customer
    Verified customer

    They do not honor sales in their own flyer apparently there a different Home Hardware then the Home Hardware flyer they can pick and choose to honor them what they like to or not

    0 Votes
  • He
    Henri Jr St-Louis Dec 09, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Have been in homehardware alexandria ont and would not refund à product that did not fit which à salesman told me to bring back in the case it did not fit

    0 Votes
  • Ai
    AileenW Aug 15, 2018

    I am 8 months pregnant with a toddler and carry a small backpack because it's easier than a shoulder bag. And was told to leave my backpack in the customer service. Either they were being racist or stupid or ignorant. Either way their policy is stupid as they claimed it was their policy.

    0 Votes

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