Coit Carpet And Restorationunprofessional and money hungry

C

Money hungry liars. Unprofessional thieves.

Their technician used his feet to measure my rug. Walked all over it and quoted me an unreasonable price. They told my husband the price is higher than what we had paid for previously because we don't get a discount for being a returning customer (their own agent called me to offer me the discount -that's how they got the appointment to come in the beginning!). Everything they said were lies! They said to me when I called to complain "It's normal for technicians to measure using their feet" "we offer discounts to everyone" "we can't charge less than 145$" in their own words! My rug is 8x10' they charged me 10x11' based on his feet. The discount was never not applied!

I made another appointment, thinking maybe it was just that one technician or that one "Lisa" who are unprofessional and ridiculous. Then they cancelled my appointment without telling me.

I guess losing one customer means little to them.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.