Coan’s earns a 3.7-star rating from 3 reviews, showing that the majority of customers are satisfied with heating and energy services.
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Coan, Inc
Coan, Inc. is a good company. They give good service to their customers. They always think about what my family needs for energy. When I call them, the people on the phone are nice and help me a lot. I am happy to use Coan oil.
Been with Coan, Inc
Been with Coan, Inc. for 41 years. They supply us with furnace oil, maintain 2 furnaces, 3 AC units, and 2 water heaters. Service is great. We have service contracts for both furnaces and AC units. They're always available when we need them.
Coan complaints 1
Coan came to our house in August to check out our mini split AC
Coan came to our house in August to check out our mini split AC. They said the indoor part needed to be replaced and did it under warranty, plus we paid for an extra recharge. They tested it and left. But the next day, it wasn't working. I called the service manager and it took weeks to get a tech to my house. Finally, in May 2022, they came and said the unit needed to be replaced again. I had them install central AC a few years ago for over $18k and this is how they treat me? As a business owner, I wouldn't treat a customer like this. I want Coan to file the warranty claim so I can go to another company. I had to nag them to get a response and it was only some lame "I'm checking with my supplier." These folks shouldn't be in the service business.
Is Coan legit?
Coan earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Coan. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Coan has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Coanoil.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Coanoil.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Coanoil.com you are considering visiting, which is associated with Coan, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Coanoil.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The coanoil.com may offer a niche product or service that is only of interest to a smaller audience.
- Coan protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Coan
The company offers a comprehensive range of products, including engine oils, hydraulic oils, gear oils, transmission fluids, and more. All of their products are formulated using the latest technology and highest-quality base oils and additives, ensuring superior performance and protection for your equipment.
Coan's team of experts has extensive knowledge and experience in the lubricant industry, and they work closely with customers to understand their specific needs and provide tailored solutions. Whether you're looking for a standard product or a custom formulation, Coan can help.
In addition to their high-quality products, Coan also offers exceptional customer service and support. Their team is available to answer any questions you may have and provide technical assistance as needed. They also offer fast and reliable shipping, ensuring that you receive your products when you need them.
Overall, Coan is a top choice for anyone in need of high-quality lubricants and oils. With their commitment to excellence, superior products, and exceptional customer service, you can trust Coan to meet your needs and exceed your expectations.
Overview of Coan complaint handling
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Coan contacts
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Coan phone numbers+1 (508) 653-5050+1 (508) 653-5050Click up if you have successfully reached Coan by calling +1 (508) 653-5050 phone number 0 0 users reported that they have successfully reached Coan by calling +1 (508) 653-5050 phone number Click down if you have UNsuccessfully reached Coan by calling +1 (508) 653-5050 phone number 0 0 users reported that they have UNsuccessfully reached Coan by calling +1 (508) 653-5050 phone number
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Coan emailsservice@coanoil.com75%Confidence score: 75%Support
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Coan address196 W Central St, Natick, Massachusetts, 01760-3797, United States
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Coan social media
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